At the Best Western Plus Atlanta Airport-East you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Atlanta Airport-East will stand out among other hotels in Hapeville,GA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Atlanta Airport-East will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Many customers praised the staff for being friendly, welcoming, and providing excellent customer service.
Cleanliness
Guests consistently noted that the hotel and rooms were clean and well-maintained.
Location
The hotel is conveniently located near the airport, making it a good choice for travelers.
Breakfast Quality
While some guests enjoyed the breakfast, others found it lacking in quality and variety.
Shuttle Service Issues
Several reviews mentioned long wait times for the airport shuttle, leading to frustration among guests.
SM
Sarah McMullan
Nov 16, 2025
4.0
Such a friendly group of staff, the morning desk agent on Sunday morning was such a great guy!! Thanks for the hospitality!
MJ
mr johnson
Nov 11, 2025
5.0
Nothing to complain about this place was mind resting and comfortable I will be back to stay again
EE
Ellen
Nov 9, 2025
5.0
I witnessed THE MOST patient, professional, kind, and compassionate customer service at the desk that I have EVER SEEN in my life. The lobby was filled (20+) with exhausted travelers who had their flights cancelled and were now standing in yet another line to find hope....This woman was a saint. It was Saturday night after 11 pm on Nov 8th, 2025. Worst traveling day most of us have ever had... this kind woman at the front desk was incredibly supportive. She was all by herself. I never saw another employee that night. I hope her employers know her value.
DK
Dac Kain
Oct 27, 2025
5.0
Walked in and felt like home. Had a really bad experience at the original hotel we booked and came here. Smartest thing ever. The staff were more like a resort crew, smiles and friendly greetings from all. Both front desk people treated you like family. The room was so clean it reminded me off home immediately, and the troubles of the day were gone. Will stay here again!
ML
Michael Lindgren
Oct 24, 2025
5.0
Stayed here one night with the family while transiting at ATL. It is not fancy, but very clean and staff is nice. Tish at the front desk was very friendly and helpful. For the price, it is a solid budget hotel, near airport and would stay again.