Business Details
About
HotelWedding VenueBusiness Meeting LocationsConference CenterHoliday Inn
Stay at the Conveniently Located Augusta West HotelSituated just off I-20 at exit 194, our Grovetown hotel provides easy access to Augusta National Golf Course and Fort Gordon. Whether you're in town to relax or for business, our ideal location puts you in the center of all this great city has to offer.Business travelers can enjoy our outstanding amenities, such as a full breakfast buffet, a 24-hour Business Center, free Wi-Fi access, copy and print services, as well as 1,855 square feet of versatile meeting space. In addition, we offer close proximity to Doctors Hospital, Amazon, Wellstar Health Systems, and other companies.For guests that just want to relax and enjoy area attractions, our hotel's location in Grovetown, GA provides easy access to many wonderful leisure options, including sightseeing in Downtown Evans and catching a concert at the Columbia County Performing Arts Center. You can also enjoy shopping at the Augusta Mall or catching a Greenjackets game. When you're looking for hotels in Grovetown, GA, consider staying at our property, which features choice amenities like a full breakfast buffet, an indoor heated swimming pool and an on-site fitness center. Our full-service restaurant serves delicious American cuisine, and Kids Eat Free. Call today to enjoy all the perks the Holiday Inn® Augusta West I-20 Hotel provides!
Location
Holiday Inn Augusta West I-20 by IHG
441 Park West, Grovetown, GA
30813, United States
Hours
Reviews
4.1
861 reviews
5 stars
467
4 stars
218
3 stars
65
2 stars
44
1 star
67
What are people saying?
AI-generated from recent customer reviews
Staff Service
Customers consistently praised the friendly and attentive staff, highlighting individuals like Fran, Doris, and Shanadi for their exceptional service.
Breakfast Quality
The complimentary breakfast received high marks for its variety and quality, with many guests noting it as a standout feature of their stay.
Room Condition
Several reviews mentioned issues with room cleanliness and maintenance, including old mattresses, musty odors, and plumbing problems.
Location and Amenities
The hotel is conveniently located near I-20, with good amenities such as a bar and restaurant, but some guests reported issues with the pool and gym facilities.
- VOVernon OgdenJan 3, 20265.01st Holiday Inn we've stayed in with complimentary breakfast. They even fix omelets
- CJChateau JonesDec 29, 20255.0Excellent service, food, and comfortability all the way around!!! A sweet woman named Fran has been there for years and she greets everyone with a smile like family. My family and I have officially claimed this hotel as our favorite! Thank you Holiday Inn for having such an amazing staff! We will definitely be back!
- MMMikeDec 13, 20251.0The bed in my room was old and sunken in the middle I now have a backache that woke me up at 3:00 in the morning from this horrible mattress. Friendly staff and amenities mean nothing if you leave the next day sore and unrested.
- LTLaToya ThomasDec 11, 20254.0The check-in process was seamless. The representative was very welcoming and provided great details about the hotel. The breakfast selection was typical, and we enjoyed it. What we enjoyed most was that takeout plates along with a bag were offered so we could pack our food and eat in our room. The dining area was set up for the holidays. Our room was clean; however, the bathroom smelled horrible upon arrival—it smelled like sewage water. We had to purchase Lysol and spray it everywhere in the bathroom. The elevator also gave a slight jolt when entering or exiting, which was a little scary and definitely not normal. Overall, I would recommend and definitely stay again!
- MBMark BeesleyDec 6, 20255.0This holiday Inn had one of the best breakfasts I have had at other equivalent hotels. The staff were so kind and attentive. I highly recommend.
Frequently Asked Questions About Holiday Inn Augusta West I-20 by IHG
Is there accessible parking available at Holiday Inn Augusta West I-20?
Yes, the hotel offers accessible parking.
Does Holiday Inn Augusta West I-20 provide breakfast options?
Yes, breakfast is available at the hotel.
Can I store my baggage securely at the hotel?
Yes, baggage storage is available for guests.
Are digital guest room keys offered at this hotel?
Yes, digital guest room keys are available for guests.
What are the check-in and check-out times at Holiday Inn Augusta West I-20?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Is the hotel pet-friendly?
No, pets including cats and dogs are not allowed at the hotel.
What fitness facilities are available at the hotel?
The hotel offers a fitness center with elliptical machines and treadmills for free use.
Are there nearby restaurants where guests can dine outside the hotel?
Yes, nearby restaurants include Emilio's Cantina, Cracker Barrel Old Country Store, Tokyo Express, and Subway, offering a variety of cuisines.
What nearby hotels are available in the area around Holiday Inn Augusta West I-20?
Nearby hotels include Days Inn & Suites by Wyndham Augusta Near Fort Gordon, Super 8 by Wyndham Augusta Ft Gordon Belair, Sleep Inn & Suites Augusta West Near Fort Eisenhower, Best Western Augusta West, and Baymont by Wyndham Grovetown Augusta.
Are there any convenient stores close to the hotel for quick shopping needs?
Yes, Polo Food Stores and Parker's Kitchen are convenient stores located nearby for guests to purchase essentials.