Brand Certified
Holiday Inn Augusta West I-20 by IHG
4.1(864 reviews)
Certified by Holiday Inn Augusta West I-20 by IHG • Mar 01, 2026
Business Details
441 Park West, Grovetown, GA
30813, United States
Certified by Holiday Inn Augusta West I-20 by IHG • Mar 01, 2026
(706) 396-4600
Certified by Holiday Inn Augusta West I-20 by IHG • Mar 01, 2026
https://www.ihg.com/holidayinn/hotels/us/en/augusta/agsbr/hoteldetail
Certified by Holiday Inn Augusta West I-20 by IHG • Mar 01, 2026
About
Certified by Holiday Inn Augusta West I-20 by IHG • Mar 01, 2026
HotelWedding VenueBusiness Meeting LocationsConference CenterHoliday Inn
Stay at the Conveniently Located Augusta West HotelSituated just off I-20 at exit 194, our Grovetown hotel provides easy access to Augusta National Golf Course and Fort Gordon. Whether you're in town to relax or for business, our ideal location puts you in the center of all this great city has to offer.Business travelers can enjoy our outstanding amenities, such as a full breakfast buffet, a 24-hour Business Center, free Wi-Fi access, copy and print services, as well as 1,855 square feet of versatile meeting space. In addition, we offer close proximity to Doctors Hospital, Amazon, Wellstar Health Systems, and other companies.For guests that just want to relax and enjoy area attractions, our hotel's location in Grovetown, GA provides easy access to many wonderful leisure options, including sightseeing in Downtown Evans and catching a concert at the Columbia County Performing Arts Center. You can also enjoy shopping at the Augusta Mall or catching a Greenjackets game. When you're looking for hotels in Grovetown, GA, consider staying at our property, which features choice amenities like a full breakfast buffet, an indoor heated swimming pool and an on-site fitness center. Our full-service restaurant serves delicious American cuisine, and Kids Eat Free. Call today to enjoy all the perks the Holiday Inn® Augusta West I-20 Hotel provides!
Location
Certified by Holiday Inn Augusta West I-20 by IHG • Mar 01, 2026
Holiday Inn Augusta West I-20 by IHG
441 Park West, Grovetown, GA
30813, United States
Hours
Certified by Holiday Inn Augusta West I-20 by IHG • Mar 01, 2026
Reviews
4.1
864 reviews
5 stars
470
4 stars
218
3 stars
66
2 stars
44
1 star
66
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many customers praised the friendly and attentive staff, highlighting individuals like Tammy, Fran, and Doris for their exceptional service.
Breakfast Quality
The breakfast received numerous compliments for its variety and quality, with many guests noting it as a highlight of their stay.
Cleanliness Issues
Some guests reported cleanliness concerns, particularly with bathrooms and carpets, indicating a need for improved housekeeping.
Room Comfort
While many found the beds comfortable, there were complaints about outdated mattresses and noise disturbances from adjacent rooms.
Service Animal Policy
A review highlighted a significant issue with staff misunderstanding ADA guidelines regarding service animals, suggesting a need for better training.
- NHname hereFeb 5, 20263.0It’s okay. It’s not bad by any means, but it’s not great. Mostly clean, I only found one dirty thing which was a dead roach in my room. It’s not a great place for extended stays because the fridges are really small, and there’s no kitchenette. For a night or two, it’s good. The WiFi is spotty. The elevators are slow and make clunking noises. The tv’s are large though. The coffee makers suck because they’re for kierug cups, and won’t function without one.
- MMMichael MaJan 18, 20265.0I had a wonderful stay, and a huge part of that was thanks to Tammy at the front desk. From the moment I spoke with her, her professionalism was evident. She was attentive and showed genuine care for my questions, ensuring my questions were answered and my needs were met . Her communication skills are top-notch—clear, friendly, and very helpful. It’s rare to find high-quality service, and she truly made me feel at home.
- BHBrad HodginsJan 17, 20265.0Very clean. Friendly staff. Better than expected breakfast.
- VOVernon OgdenJan 3, 20265.01st Holiday Inn we've stayed in with complimentary breakfast. They even fix omelets
- CJChateau JonesDec 29, 20255.0Excellent service, food, and comfortability all the way around!!! A sweet woman named Fran has been there for years and she greets everyone with a smile like family. My family and I have officially claimed this hotel as our favorite! Thank you Holiday Inn for having such an amazing staff! We will definitely be back!
Frequently Asked Questions About Holiday Inn Augusta West I-20 by IHG
Is there accessible parking available at Holiday Inn Augusta West I-20?
Yes, the hotel offers accessible parking.
Does Holiday Inn Augusta West I-20 provide breakfast options?
Yes, breakfast is available at the hotel.
Can I store my baggage securely at the hotel?
Yes, baggage storage is available for guests.
Are digital guest room keys offered at this hotel?
Yes, digital guest room keys are available for guests.
What are the check-in and check-out times at Holiday Inn Augusta West I-20?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Is the hotel pet-friendly?
No, pets including cats and dogs are not allowed at the hotel.
What fitness facilities are available at the hotel?
The hotel offers a fitness center with elliptical machines and treadmills for free use.
Are there nearby restaurants where guests can dine outside the hotel?
Yes, nearby restaurants include Emilio's Cantina, Cracker Barrel Old Country Store, Tokyo Express, and Subway, offering a variety of cuisines.
What nearby hotels are available in the area around Holiday Inn Augusta West I-20?
Nearby hotels include Days Inn & Suites by Wyndham Augusta Near Fort Gordon, Super 8 by Wyndham Augusta Ft Gordon Belair, Sleep Inn & Suites Augusta West Near Fort Eisenhower, Best Western Augusta West, and Baymont by Wyndham Grovetown Augusta.
Are there any convenient stores close to the hotel for quick shopping needs?
Yes, Polo Food Stores and Parker's Kitchen are convenient stores located nearby for guests to purchase essentials.
Brand Certified Facts from Holiday Inn Augusta West I-20 by IHG
This information is certified by Holiday Inn Augusta West I-20 by IHG and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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