Holiday Inn Express Abrams Hall

4.6
1172 reviews

About

Hotel

Location

Holiday Inn Express Abrams Hall
Building 1670, 7350 Ingersoll Road, Fort Benning, GA
31905, United States

Hours

Reviews

4.6
1,172 reviews
5 stars
848
4 stars
224
3 stars
50
2 stars
23
1 star
27

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customers consistently praised the staff for their friendliness, professionalism, and helpfulness, with specific mentions of individuals like Kam and Miniah.

Cleanliness

The hotel received high marks for cleanliness, with many guests noting that their rooms were spotless and well-maintained.

Breakfast Quality

Guests enjoyed the complimentary breakfast, highlighting the variety and quality of food available.

Room Comfort

Many reviews mentioned the comfort and spaciousness of the rooms, making for a pleasant stay.

Customer Service Issues

Some guests reported difficulties with billing and receipt issues, as well as isolated negative experiences with certain staff members.
  • AN
    amonye navarro
    Nov 9, 2025
    5.0
    Everything was so clean and nice loved the staff & food was great only problem is when I went to shower the shower smelled like moldy im not sure whats going on with that but other then that ill be back !
  • PJ
    Paul Jackson Jr
    Oct 31, 2025
    5.0
    I want to say that my first time at the Abrams house. The room was very clean and very impeccable kept. The staff are awesome and very professional. Angeles Sigears,Mr.Tim treated me with respect.I love staying and will back very soon
  • DF
    David Foldy
    Oct 19, 2025
    5.0
    First off been here a few times and will be back with having family active on base. That said the staff is absolutely some of the best I’ve ever had the pleasure to meet. Genuine. And they make stressful times manageable without a doubt.
  • SW
    Savannah Weaver
    Oct 3, 2025
    5.0
    Good Hotel, comparable to Gavin House in terms of rooms, nicer due to accessibility to breakfast and staff.
  • KK
    KS
    Sep 26, 2025
    3.0
    I don't know about staying here again. I could never get a receipt from them after numerous attempts. Their phone doesn't connect and email bumps. I even tried contacting IHG but this hotel is independent and they couldn't help me. Difficult to file a voucher without a receipt. While the location to work is good, it's kind of far from healthy eating options and groceries. I did enjoy my evening walks on post. I wasn't wild about the motion sensor controlled ac. Nothing like returning to a stuffy room and waiting hours for it to cool down. I also didn't care for the way a non working Kuerig in my room wasn't quickly replaced. I had to wait around for maintenance? And they weren't allowed to just give me one from another room. I made do without one and settled for cowboy coffee in my room. As of 10/3/25 I still have not received a receipt nor have I gotten any points on my account.

Frequently Asked Questions About Holiday Inn Express Abrams Hall

Does Holiday Inn Express Abrams Hall offer breakfast to guests?

Yes, Holiday Inn Express Abrams Hall provides breakfast to guests.

Is there free Wi-Fi available at Holiday Inn Express Abrams Hall?

Yes, free Wi-Fi is available for all guests at Holiday Inn Express Abrams Hall.