Business Details
About
Hotel
The Hampton Inn & Suites Atlanta-Camp Creek Marketplace Georgia hotel features a warm welcoming lobby area, complimentary On the House hot breakfast daily and a sitting area.
Location
Hampton Inn & Suites Atlanta Airport West/Camp Creek Pkwy
3450 Creek Pointe Drive, East Point, GA
30344, United States
Hours
Reviews
3.7
1,275 reviews
5 stars
571
4 stars
254
3 stars
155
2 stars
90
1 star
205
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted significant cleanliness problems, including reports of bed bugs, roaches, and general dirtiness in rooms and common areas.
Staff Performance
While some guests praised the staff for their friendliness and helpfulness, others reported rude or inattentive service, particularly from management.
Room Conditions
Many guests complained about outdated and poorly maintained rooms, with issues such as broken fixtures, mold, and unpleasant odors.
Breakfast Quality
The breakfast received mixed reviews; while some guests enjoyed it, others found it lacking in variety and quality.
Location Convenience
The hotel is conveniently located near the airport and shopping areas, which was appreciated by several guests.
- ACAnthony CasperNov 16, 20252.0Beds are noisy just sitting on them, planes fly directly over this hotel so noisy. Lady at service desk, seemed irritated I asked for another room because of the bed sqeaking. When she handed me the key for second room, I asked what room it was, and instead of telling me she said it was on the key envelope. Gave me the feeling she didnt like helping Caucasians. In the morning leaving, the elevator smelled like someone had just smoked pot on it. It reeked. Won't be staying there again. There plenty of other brands in the area. This hotel must have lots of complaints. The ability to leave comments on Google maps is turned off.
- JBJames La BarrieNov 10, 20255.0I am traveling amidst the worst recorded day from staffing shortages due to the government shutdown and I like thousands of others missed my connection in Atlanta. I ended up booking at this hotel as it was the only hotel I could find that had vacancy and so did many others. When I arrived at 12:30am there was a literal line out the door of weary travelers trying to checkin. The person at the front desk, Key was incredible. She was efficient, kind, calm and managed the situation incredibly well. This young lady is going places because she is clearly intelligent, emotionally calm under stress and gets the job done. Not many would have been so composed and focused to serve so many grumpy / tired people at this late hour as well as she did. Overall, the hotel is close to the airport and clean. Nothing fancy but just want was needed! Well done Key!!
- LGLakesheun GreenNov 9, 20251.0Staff member Cree is rude, hung up on me 4 times in a row. I requested a walk in shower and for the past 2 weeks keep getting a tub/shower combo and the staff is extremely unapologetic. I was advised that I need to call 1-800Hilton ( that’s not even a valid phone number) to ensure I get the room that I reserved. Front desk staff is never at the front desk; called for about 5 minutes last night and phone just rang. Of course when I went downstairs to speak with staff face to face, no one was at the desk as usual. This will be my last stay at Hampton Inn West Campcreek.
- DDDebbieOct 14, 20254.0The room was great. Only downfall, water pressure in shower needs to be better but we worked with it.
- CCChadilacOct 9, 20251.0The staff is awesome! The beds are junk. They do have a lot of stuff around. The room smells like weed.
Frequently Asked Questions About Hampton Inn & Suites Atlanta Airport West/Camp Creek Pkwy
What accessibility options are available at Hampton Inn & Suites Atlanta Airport West/Camp Creek Pkwy?
The hotel offers accessible parking and an accessible elevator to accommodate guests with mobility needs.
Is there free breakfast available at the hotel?
Yes, the hotel provides a complimentary On the House hot breakfast daily, including a buffet breakfast option.
Does the hotel provide free Wi-Fi for guests?
Yes, free Wi-Fi is available in public areas and there is also a public internet terminal for guest use.
What are the check-in and check-out times at the hotel?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is the hotel pet-friendly?
Yes, the hotel welcomes both cats and dogs, allowing pets to stay with guests.
Does Hampton Inn & Suites Atlanta Airport West/Camp Creek Pkwy offer airport shuttle services?
Yes, a free airport shuttle service is available for guests.
Are there fitness facilities available on site?
Yes, the hotel has a free fitness center equipped with machines including elliptical and treadmill options.
What nearby dining options are available around the hotel?
Guests can enjoy several nearby restaurants including Jimmy John's, Taco Bell, Popeyes® Louisiana Kitchen, Olive Garden, and LongHorn Steakhouse, offering a variety of cuisines for different tastes.
Are there convenient services nearby if I need mailing or shipping assistance?
Yes, FedEx Office Print & Ship Center is close to the hotel, providing printing, shipping, and food delivery services for guest convenience.
What can guests do for leisure or socializing near the hotel?
Nearby options include The U Bar, which serves as an American restaurant and sports bar, and Starbucks for coffee and casual meetups.