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Staybridge Suites Atlanta NE - Duluth by IHG

4.2
(291 reviews)

Business Details

2360 Stephens Center Drive, Duluth, GA
30096, United States
(678) 942-8990
https://www.ihg.com/staybridge/hotels/us/en/duluth/atluh/hoteldetail

About

HotelExtended Stay HotelWedding VenueConference CenterBusiness Meeting LocationsStaybridge Suites
Welcome to the new Staybridge Suites- Duluth- Sugarloaf We are a brand-new hotel located in a very attractive, convenient location. Strategically placed to offer guests with different restaurants, shopping, and entertainment options. Each guest will be provided with free parking, a complimentary hot breakfast each morning and a social hour served on 3 nights of the week which includes different culturally inspired meals as well as a selection of crafted beers and wines. Our hotel is geared to accommodate guests for extended periods with fully equipped kitchens and all the essential needs to create the "at home" feel. Hotel amenities include free high-speed internet access, a state-of-the-art fitness center, a resourceful business center, a complimentary guest laundry center, a seasonal outdoor pool with a fire pit, outdoor Grilling for guest use, Same day dry-cleaning service. Our in-house meeting room will provide everything needed to insure a successful social gathering or meeting experience. We are convenient to Gas South District, Top Golf and Mario Andretti Racing at the Mall of GA , Bass Pro Shop and Medieval Times at Sugarloaf Mills and Hudgens Art Center. Downtown ATL is only 22 miles south and Hartsfield Jackson Airport (ATL) is 36 miles south of the hotel We invite you to experience a comfortable, modern hotel with us and look forward to seeing and servicing your needs soon!

Location

Staybridge Suites Atlanta NE - Duluth by IHG
2360 Stephens Center Drive, Duluth, GA
30096, United States

Hours

Reviews

4.2
291 reviews
5 stars
199
4 stars
36
3 stars
11
2 stars
7
1 star
38

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the hotel for its cleanliness, noting well-maintained rooms and common areas.

Staff Service

While some reviews highlighted exceptional service from staff members like Zana and Abby, others reported poor customer service experiences, particularly at check-in.

Breakfast Quality

Guests had mixed feelings about the breakfast options, with some enjoying the variety while others found it lacking compared to other Staybridge locations.

Location and Amenities

The hotel is conveniently located near attractions and offers good amenities, including spacious rooms with kitchenettes.

Customer Service Issues

Several reviews mentioned significant issues with customer service, including unprofessional behavior from staff and problems with check-in procedures.
  • SK
    seung kang
    2 days ago
    4.0
    There's hair on the yogurt plate on breakfast and also my bed .
  • JC
    Jason Cates
    5 days ago
    3.0
    The social hour was not very good and the breakfast was poor. The choices were just no where near as good as most Staybridge hotels I've stayed at in the past.
  • TN
    Trent Nutter
    Feb 23, 2026
    5.0
    Clean rooms and easy check in. The breakfast was very good also.
  • GL
    Gao Luke
    Feb 23, 2026
    1.0
    Disappointing experience overall. There was no free water and not even a place to fill a bottle — when I asked, the front desk just said they sell bottles for $4–$5 each. The main issue was the pet fee. My reservation showed $15 per night, but after checkout I was charged $30 instead and told the policy had changed. The manager said they don’t honor information from third-party bookings (I booked through Google Hotels), where many customers make reservations. Hotels still have responsibility to keep their information updated on major booking platforms to avoid misleading customers. I also couldn’t find a clear pet fee listed on their official website at the time. On the positive side, the location is good and the room was clean, which is why I give five stars for those aspects. Lesson learned: third-party bookings can be misleading, and this hotel clearly needs to improve transparency.
  • CC
    ChecK The CircuiT
    Feb 11, 2026
    1.0
    I had been staying for a very long time with my cousin and the room was under her name. It's literally an extended stay hotel. I usually leave and come back very early in the morning and very late at night. They give out snacks in the afternoon a couple of days a week. Today the man working came up to me and asked me my room number basically implying that I wasn't staying there, that I was just sneaking in for food. I don't even drink the beer that they have, I don't drink alcohol. The front desk people see me all the time. They see me in there just getting coffee. I asked who wanted to know the room number, and he said the manager whose name was Zana Alford. So I asked to speak to Zana Alford, and even though she was the Manager on Duty, somehow she wasn't in the building. So apparently she was accusing me of 'sneaking in'. then I asked the guy, well if she's not in the building, how does she know I'm here to text you? So not only was I being directly lied ied to, she had to have actually been there, I was being accused of basically stealing salsa and chips. Ridiculous. Ater giving them tons of money. My cousin stayed, it was paid, I moved to the Marriott next door. Great way to offend and mistreat your guests.

Brand Certified Facts from Staybridge Suites Atlanta NE - Duluth by IHG

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