Business Details
About
HotelHilton
In Gwinnett County, we are located near it all! Located northeast of Atlanta, just off of Interstate-85, in the vibrant and growing suburb of Duluth, the Hilton Garden Inn Atlanta NE/Gwinnett Sugarloaf hotel is sure to be close to all of your business, leisure & convention needs. Looking to unwind and spend a little time away? We are located adjacent to the Gwinnett Center & Arena, as well as many shopping venues such as Discover Mills Mall and Mall of Georgia! If business is what is bringing you to our area, the hotel is located near numerous office parks and corporations such as Liberty Mutual, NCR & Cisco Systems just to name a few. Complimentary shuttle service is available to all of our guests within a five mile radius.
Location
Hilton Garden Inn Atlanta NE/Gwinnett Sugarloaf
2040 Sugarloaf Circle, Duluth, GA
30097, United States
Hours
Reviews
3.9
850 reviews
5 stars
369
4 stars
227
3 stars
116
2 stars
53
1 star
85
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many customers praised the friendly and helpful staff, highlighting their exceptional service and willingness to assist.
Cleanliness Issues
Several reviews mentioned cleanliness problems, including unclean rooms, mold, and unpleasant odors.
Facility Maintenance
Guests noted that the hotel is in need of updates and repairs, with issues like broken amenities and outdated decor.
Location Convenience
The hotel is well-located near attractions, making it convenient for guests attending events.
Mixed Experiences
While some guests had positive experiences, others reported significant issues that affected their stay, leading to a lack of consistency in service.
- CJCherie JohnJan 3, 20265.0Older hotel,but very clean.Staff very professional and friendly. Breakfast was decent.pool and hottub was great.
- MBmichael bynumDec 15, 20255.0Great place. Close to gas south arena. Everyone was nice and helpful Rooms were clean. Son loved the pool
- DXDestination XDec 10, 20255.0Absolutely wonderful and genuinely honest employees! My husband lost his wedding band in the jacuzzi, and Rick found it while Jenice immediately called us with the great news. We are beyond grateful — it’s amazing to encounter people with such integrity and kindness. The Governor’s Suite was spacious, spotless, and extremely comfortable. The jacuzzi was a fantastic bonus, especially since many hotels don't offer this feature. Our stay was relaxing, enjoyable, and exceeded our expectations in every way. Because of the exceptional service and the truly caring staff, we will absolutely continue staying here in the future. Highly recommend!
- PGPatricia GrantNov 30, 20255.0You all helped make a proudly sad day. Very accommodating and helped make everyone comfortable and safe will we all morned our loss. The Garden Room was absolutely perfect and the projector for slideshow. So thankful for Janise, she went above and beyond for the whole entire family
- LPlaurie polsinNov 8, 20251.0Hotel was difficult to find. Front desk staff was very helpful and professional. First night we stayed there, my daughter and I got bit by something in the bed all over. Very red and itchy. I have requested a full refund. Of course, there is no manger of site. Very aggravated.
Frequently Asked Questions About Hilton Garden Inn Atlanta NE/Gwinnett Sugarloaf
What is the check-in and check-out time at Hilton Garden Inn Atlanta NE/Gwinnett Sugarloaf?
Check-in is at 3:00 PM and check-out is at 12:00 PM.
Does the hotel offer free Wi-Fi?
Yes, free Wi-Fi is available in public areas and there is a public internet terminal.
Are pets allowed at Hilton Garden Inn Atlanta NE/Gwinnett Sugarloaf?
Yes, both cats and dogs are welcome at the hotel.
Is parking available at the hotel and is there a fee?
Self-parking is available for free at the hotel.
Does the hotel provide any shuttle services?
Yes, a complimentary local shuttle service is available within a five mile radius.
What dining options are available at the hotel?
The hotel has two restaurants, offers breakfast, a bar, room service, a convenience store, and a vending machine.
Are there fitness and wellness facilities at the Hilton Garden Inn Atlanta NE/Gwinnett Sugarloaf?
Yes, there is a free fitness center and an indoor pool, as well as a hot tub. A sauna and massage services are not available.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel has accessible parking and an elevator, and is mobility accessible.
What nearby entertainment or shopping venues are close to the hotel?
The hotel is adjacent to the Gwinnett Center & Arena and close to shopping venues such as Discover Mills Mall and Mall of Georgia, making it easy for guests to enjoy shopping and events.
Are there dining options near the hotel for guests who want to explore outside?
Yes, nearby dining options include Carrabba's Italian Grill, Arena Tavern, Chick-fil-A, Black Angus Steakhouse, and 85 South Redskins Fan Club, providing a range of cuisine and atmospheres for guests to enjoy.
Where can guests handle banking or financial services close to the hotel?
Guests can access several nearby financial institutions including Capital City Bank, PNC Bank, Platinum Federal Credit Union, and Delta Community Credit Union among others for their banking needs.