Hampton Inn & Suites Atlanta/Duluth/Gwinnett County

Reviews

• CH

  Christina Harris

  Feb 16, 2026
  5.0
  I RARELY give 5 stars ⭐️, especially across the board. This location deserves it!! Excellence always starts at the head and it’s clear that this place is the way it is because of the manager, Mario. He is astounding!!! Every staff member was kind, willing and present. The housekeeping staff was available and not disruptive! They didn’t knock at the moments when it was most inconvenient!! The front desk attendant I remember most is Celine. He was so helpful and kind. I HIGHLY recommend this location. My stay was astounding and I will come back again if I visit the ATL area.
• CW

  CHRISTOPHER WILLIAMS

  Feb 15, 2026
  1.0
  Never again. This hotel over booked on valentines day, tell me my room had maintenance issues knowing they gave my room away. I slept in the car with my family, no compensation or points offered. When I call about my refund the next day I get the run around from 800 number and hotel.
• LD

  Lyndsey Domuschiev

  Feb 11, 2026
  1.0
  This hotel has definitely seen better days. It is ran down HARD. My first stay here on business and will definitely not ever repeat it. First room on the 6th floor had so many bugs (on the ceiling, crawling inside the blinds, dead on the floor). People have been referring to them as lady bugs but they are not. Not sure the real name but have heard them called stink bugs. When I went to the front desk the person called maintenance to see if there was an acceptable room 🙈. I heard her say she "hated to take the room out of service if they could just do pest control." The chemical smell in other reviews is almost surely pest chemicals. They moved me to a room on the 3rd floor and still bugs. AC doesn't work properly, either freezing cold or hot. Just a disgusting property. It's interesting this property has disabled attaching images to reviews.
• NR

  Nia Roberson

  Feb 4, 2026
  5.0
  Amazing customer service - 10 out of 10 Staff is friendly, consummate professionals and patient with elders/ youth/ women/men and /children. And a major medical procedure recovery ❤️‍🩹 finally felt at home in a place as a transplant from the Nation’s capitol. Front desk young lady allowed for early check in and was very patient with my adult daughter and myself - bravo 🙌🏽 I’m home 🏠 finally! Thank you a million times over - Breakfast amazing ! Class act this Hilton property. I hope that this property is given the same attention by the Hilton branch Tangie Calvin Tamara Mario Madifer
• DW

  Dean Willett

  Jan 30, 2026
  1.0
  TV channels were off air for my day stay, ceiling light missing from the bathroom, bugs on the HVAC unit, and dirty room

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