Certified by Best Western Gwinnett Center Hotel • Mar 01, 2026
HotelBest Western
Located in Duluth,GA, the Best Western Gwinnett Center Hotel is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Certified by Best Western Gwinnett Center Hotel • Mar 01, 2026
Certified by Best Western Gwinnett Center Hotel • Mar 01, 2026
Reviews
4.2
1,054 reviews
5 stars
586
4 stars
266
3 stars
105
2 stars
34
1 star
63
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Mixed reviews on cleanliness; some guests reported dirty bathrooms and rooms, while others praised the cleanliness of their accommodations.
Customer Service
Customer service received high praise, with many guests highlighting friendly and helpful staff, though there were some negative experiences reported.
Breakfast Quality
Breakfast options were generally viewed as limited and could be improved, with some guests expressing dissatisfaction with the variety.
Location
The hotel is well-located near restaurants and attractions, which many guests appreciated.
Maintenance Issues
Several guests reported maintenance issues, including plumbing problems and outdated facilities.
CN
Christina Ngo
Feb 25, 2026
5.0
Rami was exceptional while taking care of us. We checked in late and asked him if we could check out a little bit later after 11am. He said it was no problem and would make a note for us to check out at noon. Even provided us with bottle waters. Service was amazing here. Hotel and rooms were clean. Bed and pillows were comfortable. Shower was pretty powerful. Our new place to stay.
CB
Curvie Birdie
Feb 20, 2026
4.0
Very nice. Better than I expected. Clean and comfortable rooms.
MH
Malissa Howard
Feb 17, 2026
5.0
We stayed here while attending the heart concert and the hotel was actually a very nice place. The rooms were very clean nice size, the bathrooms were very clean and sanitary. The beds were comfortable the linen was cleaned not stained up. The Continental breakfast was very nice. We would definitely stay there again if ever back in that area.
AG
Alicia Gresham
Feb 15, 2026
3.0
This hotel isn’t what i thought. I never seen towel as thin as there. The bathroom needs to be remodeled so bad, most the tub and the ceiling look like it had mold on it and was covered up. Breakfast from 7am-10am. Which i missed. For $132 a night, I’ve had way better at a cheaper cost.
TH
Tanya “Raye” Holmes
Dec 26, 2025
1.0
I had a bad experience and visit. This hotel was not up to standard. Was actually worse than Choice Hotels. The location is old and smelled older than I expected. The halls and walls were not really clean or the carpet. The breakfast was not up to standard. The bathroom was not clean and had multiple types of hair inside. I picked the non refundable rate thinking its I'm Gwinnett so I'd get a better choice than at the Atlanta or Dekalb locations; not even close.
Frequently Asked Questions About Best Western Gwinnett Center Hotel
What are the operating hours of Best Western Gwinnett Center Hotel?
The Best Western Gwinnett Center Hotel is open 24 hours a day, every day of the week.
Is free WiFi available at Best Western Gwinnett Center Hotel?
Yes, free WiFi is available for all guests at Best Western Gwinnett Center Hotel.
Where is Best Western Gwinnett Center Hotel located?
It is located at 3670 Shackleford Rd, Duluth, GA 30096, United States.
What type of accommodation does Best Western Gwinnett Center Hotel provide?
Best Western Gwinnett Center Hotel is a hotel that offers a peaceful and comforting home away from home with clean and valuable lodging services.
Does Best Western Gwinnett Center Hotel provide internet access for business travelers?
Yes, the hotel offers free internet access from the comfort of the rooms and the business center to support a productive stay.
How can I contact Best Western Gwinnett Center Hotel for reservations or inquiries?
You can reach them by phone at +1 770-935-7171 or visit their website at http://bestwestern.com.
What special promotion is currently offered by Best Western Gwinnett Center Hotel?
Guests can get a $20 gift card as a featured promotion at this hotel.
What other hotels or travel services are nearby Best Western Gwinnett Center Hotel?
Several hotel and travel service options are nearby, including other Best Western Gwinnett Center Hotel listings and specialized services like iProvide Home Care Solutions and Snelling of Gwinnett employment agencies.
How can the nearby employment agency, Snelling of Gwinnett, assist guests at Best Western Gwinnett Center Hotel?
Snelling of Gwinnett can help guests find local employment opportunities during their stay in Duluth, GA, offering support for job searching in the area.
Are there any healthcare services close to Best Western Gwinnett Center Hotel?
Yes, iProvide Home Care Solutions, a provider of home health care and skilled nursing, is located nearby, which could be beneficial for guests requiring medical or personal care services.
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Certified March 01, 2026Yext Knowledge Graph
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