Business Details
About
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Stay Smart at Our Douglasville Hotel near Atlanta. If you are searching for comfort and convenience, you'll find both at our contemporary Holiday Inn Express Hotel in Douglasville, GA. Located just off I-20, this hotel is a great place to stay for leisure and business travelers because it is close to many of Atlanta's best attractions. Families looking for a little adventure are happy to know that our hotel in Douglasville, GA is less than 14 miles from Six Flags over Georgia. Additionally, our hotel is only minutes away from Arbor Place Mall which offers a variety of shops and a 17 screen movie theater. Business travelers appreciate that our hotel is less than 25 miles from the bustling downtown streets of Atlanta, GA. For hotel guests who are in town for business, we are only minutes from the Douglasville Convention Center, and we offer a meeting room with high-speed wireless Internet access for your convenience.Important COVID-19 Updates: In efforts to follow CDC and local Health Department recommended guidelines we have temporarily suspended access to our Fitness Center and Seasonal Outdoor Pool. Additionally, complimentary breakfast has been limited to grab and go options.
Location
Holiday Inn Express Atlanta W (I-20) Douglasville by IHG
7101 Concourse Parkway, Douglasville, GA
30134, United States
Hours
Reviews
4.4
781 reviews
5 stars
499
4 stars
193
3 stars
45
2 stars
14
1 star
30
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the cleanliness of the rooms and bathrooms, although some reported issues with specific areas like the fridge and AC unit.
Staff Service
The staff received numerous compliments for their friendliness and helpfulness, with specific mentions of individual employees providing excellent service.
Breakfast Quality
While some guests enjoyed the breakfast offerings, others found it lacking in variety and quality, with a few negative comments about cold food.
Comfort Issues
Several reviews highlighted discomfort with the beds, noting they were too soft or caused back pain, impacting the overall stay experience.
Location
The hotel is well-located near restaurants and the interstate, making it convenient for travelers.
- RMRae MoeDec 27, 20255.0Clean room including bathroom. Perfect location close to anything you could want.
- HHHullyNov 30, 20253.0Carpets and furnitures are dirty, aged, and worn. The front-end service was excellent, give Melissa a raise!!!
- JMJoyQuette MeadowsOct 30, 20255.0Rooms were clean!!
- BWBrittany W.Oct 21, 20252.0The rooms were clean but the bathrooms were nasty. The fridge smelt like someone had a bowel movement in it. The fan on the AC unit smelt like someone peed in it. It was a very uncomfortable stay.
- JBJohnette BoardOct 3, 20255.0Friendly staff good breakfast nice and clean atmosphere
Frequently Asked Questions About Holiday Inn Express Atlanta W (I-20) Douglasville by IHG
What is the check-in and check-out time at Holiday Inn Express Atlanta W (I-20) Douglasville?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is breakfast included and what type of breakfast is served?
Complimentary breakfast is available with buffet options included.
Does the hotel offer free Wi-Fi?
Yes, free Wi-Fi is available in public areas of the hotel.
Are pets allowed at the Holiday Inn Express Atlanta W (I-20) Douglasville?
No, pets including cats and dogs are not allowed at the hotel.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel is mobility accessible and provides accessible parking.
What fitness facilities are available on-site?
The hotel offers a free fitness center equipped with elliptical machines, free weights, and treadmills.
Does the hotel offer housekeeping and what are the cleaning protocols?
Housekeeping is available daily with enhanced cleaning procedures including commercial disinfectant use and high-touch item removal.
Is baggage storage available at the hotel?
Yes, baggage storage is available for guests.
What nearby dining options are available around the hotel?
Near the hotel, guests can enjoy dining at Zaxby's, Atlantic Buffet, Cracker Barrel Old Country Store, Ryan's Steak House, and Williamson Bros. Bar-B-Q.
What nearby attractions could guests visit before or after their stay?
Guests can visit Arbor Place Mall with a 17-screen movie theater, and Six Flags Over Georgia, both located close to the hotel.
How can guests find the hotel using public transportation or nearby landmarks?
Guests can use the USPS shipping center and Douglasville Convention Center nearby as landmarks; the hotel is conveniently located just off Interstate 20 for easy access.