Holiday Inn Express Atlanta W (I-20) Douglasville by IHG

4.4
778 reviews
Hotel Exterior

About

HotelWedding VenueBusiness Meeting Locations
Stay Smart at Our Douglasville Hotel near Atlanta. If you are searching for comfort and convenience, you'll find both at our contemporary Holiday Inn Express Hotel in Douglasville, GA. Located just off I-20, this hotel is a great place to stay for leisure and business travelers because it is close to many of Atlanta's best attractions. Families looking for a little adventure are happy to know that our hotel in Douglasville, GA is less than 14 miles from Six Flags over Georgia. Additionally, our hotel is only minutes away from Arbor Place Mall which offers a variety of shops and a 17 screen movie theater. Business travelers appreciate that our hotel is less than 25 miles from the bustling downtown streets of Atlanta, GA. For hotel guests who are in town for business, we are only minutes from the Douglasville Convention Center, and we offer a meeting room with high-speed wireless Internet access for your convenience.Important COVID-19 Updates: In efforts to follow CDC and local Health Department recommended guidelines we have temporarily suspended access to our Fitness Center and Seasonal Outdoor Pool. Additionally, complimentary breakfast has been limited to grab and go options.

Location

Holiday Inn Express Atlanta W (I-20) Douglasville by IHG
7101 Concourse Parkway, Douglasville, GA
30134, United States

Hours

Reviews

4.4
778 reviews
5 stars
497
4 stars
193
3 stars
44
2 stars
14
1 star
30

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Most guests reported that the rooms and common areas were clean, although some noted issues with specific items like bathrooms and fridges.

Staff Service

The staff received high praise for being friendly, helpful, and accommodating, with several guests highlighting individual employees for their exceptional service.

Breakfast Quality

While many guests enjoyed the breakfast offerings, some felt it could be improved, citing issues with food temperature and variety.

Comfort Issues

Several reviews mentioned discomfort with the beds, with some guests finding them too soft or not supportive enough.

Location

The hotel is conveniently located near the interstate and various dining options, which guests appreciated.
  • JM
    JoyQuette Meadows
    Oct 30, 2025
    5.0
    Rooms were clean!!
  • BW
    Brittany W.
    Oct 21, 2025
    2.0
    The rooms were clean but the bathrooms were nasty. The fridge smelt like someone had a bowel movement in it. The fan on the AC unit smelt like someone peed in it. It was a very uncomfortable stay.
  • JB
    Johnette Board
    Oct 3, 2025
    5.0
    Friendly staff good breakfast nice and clean atmosphere
  • LS
    Lynn Shelley
    Sep 23, 2025
    5.0
    Great staff! Clean large rooms. Best in Douglasville!!!
  • SW
    Shawarner Walker
    Sep 20, 2025
    5.0
    This is the absolute BEST HOTEL iv'e ever been in,the pool was refreshing on a summer day even tho we went to white water and six flags, great internet,TV is amazing, food places near are amazing,got a workout in the fitness center,breakfast HITS HARD and just after entering the hotel at midnight after a 8 hour drive hits hard laying down

Frequently Asked Questions About Holiday Inn Express Atlanta W (I-20) Douglasville by IHG

What is the check-in and check-out time at Holiday Inn Express Atlanta W (I-20) Douglasville?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM.

Is breakfast included and what type of breakfast is served?

Complimentary breakfast is available with buffet options included.