The staff received high praise for their friendliness, attentiveness, and exceptional customer service, particularly highlighting Brandy's outstanding hospitality.
Cleanliness
Most guests noted that the hotel was clean and well-maintained, although some mentioned specific areas needing improvement.
Breakfast Quality
The breakfast offerings were generally well-received, with many guests enjoying the variety and quality, though a few suggested improvements.
Room Comfort
Rooms were described as spacious and comfortable, but some guests reported issues with cleanliness and maintenance in certain areas.
Location
The hotel is conveniently located near restaurants and shopping, making it a favorable choice for travelers.
MH
Miwako Hirano
Nov 15, 2025
5.0
My partner and I stayed here as we were in the area for a wedding. The location is right off of SR 400. The room was spacious, clean and modern. I appreciated the DOVE products as I have to be careful about hotel shampoos and lotion. However, I am thankfully not allergic to DOVE so it was nice to be able to use the hotel bathroom products. The staff was helpful and friendly when we had questions. They also gladly took photos of us before we headed out to the wedding event. Normally, breakfasts at places like this are a hit or miss. This establishment was definitely a hit. Coffee is freshly ground from whole beans each time and it is available 24/7. Breakfast was delicious and I especially liked the warm cinnamon rolls with my coffee. If you are looking for a hotel in the area, you will not be disappointed if you choose this one.
WT
William Thomas
Nov 15, 2025
5.0
Nice rooms , clean ,good breakfast
RR
Roy
Nov 13, 2025
4.0
Very friendly and professional staff. Room was clean and comfortable. Would definitely stay here again and recommend this hotel.
DJ
Deana Jarvis
Nov 6, 2025
1.0
We paid over 200.00 including taxes last night and the smell of dog/s were overwhelming in the room My husband went down and asked the front desk if our room was a pet friendly room and was told all of their rooms were pet friendly. Don’t get me wrong, we’re have three dogs and love them them but this room smelled like a kennel. She said oh I’m sorry and went on about her business. Won’t stay here again and feel like the Quality Inm down the road would have been a better choice. When you’re charging premium rates on a Wednesday, you should ensure your rooms don’t smell like a dog kennel.
HS
Hoh smith
Oct 27, 2025
5.0
I’ve been on a 3-week work adventure across the greater Atlanta area. Five hotels, countless mediocre breakfasts, and one elevator that made me question my life choices. Then I arrived HERE… and suddenly, hope was restored.
This hotel actually cares. How do I know? The toilet paper had a perfectly crafted bow on it, just like my late mother used to do at her B&B. I almost didn’t want to use it. Almost.
Breakfast? Fresh. Delicious. Not the “cardboard muffins and mystery eggs” that seem to haunt most hotel mornings.
And for the cherry on top, their elevator inspection plaque was up to date. Yes, I checked. After some of the elevators I rode on this trip, you would too.
Highly recommend staying here. Out of five hotels, this one was the MVP. If I could give bonus points for TP origami and safe elevators, I would.
Frequently Asked Questions About Holiday Inn Express & Suites Dawsonville by IHG
What accessibility features are available at Holiday Inn Express & Suites Dawsonville?
The hotel provides accessible parking, is mobility accessible, and has an elevator to accommodate guests with mobility needs.
Is breakfast included during a stay at Holiday Inn Express & Suites Dawsonville?
Yes, a free buffet breakfast is available for all guests.
Does the hotel offer free Wi-Fi for guests?
Yes, free Wi-Fi is available in public areas of the hotel.
Are pets allowed at the hotel?
Yes, dogs are welcome and pets are allowed at the hotel.
What are the check-in and check-out times at this hotel?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is there a fitness center available for guests' use?
Yes, the hotel offers a free fitness center equipped with elliptical machines, free weights, and treadmills.
Can I use digital or contactless check-in and check-out options at the hotel?
Yes, the hotel provides contactless check-in and check-out along with digital guest room keys.
Are housekeeping services provided daily?
Yes, housekeeping is available daily without needing to request it.
What nearby dining options are available around the hotel?
Nearby dining options include Applebee's Grill + Bar, The Varsity fast food restaurant, and several other American and fast food restaurants.
Where can I find banking and shipping services near the hotel?
Bank of America ATM and Coastal States Bank are nearby for banking needs, and the UPS Access Point location offers shipping and courier services close to the hotel.
Are there recreational or sporting goods stores near Holiday Inn Express & Suites Dawsonville?
Yes, stores like Dawsonville Dive Shop, The Outside World, and Wild Birds Unlimited are nearby for sporting goods and outdoor activities.