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The right amenities can truly enhance your experience! Whether it's a brief leisure trip or a longer business stay, our expansive suites are crafted to transition seamlessly from work to relaxation. Staybridge Suites offers an extended stay experience with residential-style suites, complete with a complimentary daily breakfast buffet & evening Social every Monday, Tuesday & Wednesday featuring light bites & drinks.
Enjoy the comfort of our spacious suites, which boast a fully equipped kitchen, ample living space, a sleeper sofa, complimentary Wi-Fi, a large, well-lit workspace, bathroom essentials & regular housekeeping. Additional facilities include a 24-hour gym or take advantage of our partnership with Max Fitness for all of your fitness needs, business center, outdoor pool with a fire pit, a gazebo with infrared grills, parking on premises, pet-friendly options, a laundry center & a banquet room.Our location in the desirable Bradley Park area is encircled by local dining, shopping, & a family fun center with a movie theater that boasts reclining seats, all within walking distance. Easy access to Callaway Gardens, Columbus State University, Pine Mountain, Poplar Place Farms, Columbus Botanical Gardens, Fort Benning, Brookstone Business Center & Uptown Columbus.We know that being on the road means balancing work and leisure with family & friends, so we go out of our way to make your stays enjoyable while keeping you connected to what matters.
Location
Staybridge Suites Columbus - Fort Benning by IHG
1678 Whittlesey Road, Columbus, GA
31904, United States
Hours
Reviews
4.0
464 reviews
5 stars
244
4 stars
93
3 stars
45
2 stars
25
1 star
57
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff received praise for friendliness and helpfulness, while others were reported as rude and unprofessional.
Cleanliness Issues
Several guests reported cleanliness problems, including dirty sheets, bugs, and unkempt common areas, although some noted that rooms were clean.
Room Quality
Rooms are spacious and comfortable, but many guests mentioned signs of aging and maintenance issues, such as outdated furniture and unpleasant odors.
Breakfast Experience
Breakfast received mixed feedback; while some enjoyed the offerings, others found it lacking in variety and quality.
Location and Amenities
The hotel is well-located near restaurants and stores, with good amenities like a pool and laundry, but some guests reported issues with the pool's cleanliness and availability.
- RBRichard BartonNov 16, 20255.0Only day one but polite, helpful, and the room is clean and comfortable.
- MNMarcy NiccoleNov 1, 20251.0What kind of hotel has room service that asks for tips from paying customers for doing their job? Secondly, they just told the long term customers that they are no longer going to clean their rooms unless they request it. This sure isn't the Hilton 😩
- ZLZakeya Love_SummerallOct 26, 20254.0The rooms are great, spacious and clean. The only problem I had was our room had a few ants but definitely was nothing major.
- APAlisha PrewittSep 20, 20251.0I wish I can give this hotel no stars. Dee the front desk manger was very rude. I had a family emergency and she claimed I couldn't cancel or even be transferred to another hotel. She wasn't sympathetic at all. No type of customer service. She got my account restricted without my knowledge. I asked if the shoe was on the other foot how would she feel. Only thing she said was sorry. So I kept my reservation she got my account restricted and I couldnt check in and so I had to move hotels anyway. I'm telling u don't stay here horrible experience.
- CCCJaySep 17, 20251.0I stayed here last night 9-16-25 and I couldn’t sleep due to the noises from the next rooms showers and toilets, I explained this to management Dee and she said she told the general manager Lora Little who didn’t take the time to call me so she can hear these loud noises I recorded staying in room# 215. Dee claimed no other guests complained about these noises I don’t believe that because it’s too loud not to hear it. I wish I could attach the noises to this review. Dee stated the GM Lora was on the property, but left, but why not call me before you left, that’s what a person with good customer service skills would have done. My check in was a long wait because they had a guy who only worked the front desk 5 times per Dee, I don’t know why he would be left alone at the front desk knowing he wasn’t trained to do so. It’s more concerns that took place that I explained to Dee, and with all of this I was offer $20 off a room, which was horrible customer service to offer that knowing I didn’t sleep at all last night, they don’t care. I should’ve been compensated with another room because I didn’t get what I paid for. I tried to resolving these issues with these managers before writing this post and clearly once they get your money they could care less if you can sleep at night in their hotel which is here for you to sleep. The sofa and dining room chairs had stains on them, the sofa pillow was old, the shower wall had a stain, the washcloths had stains, the hallway had piles of items in it, and the toilet holder was on the floor. I could’ve put it on social media where I have a huge following, but it’s not my goal to hurt this business even though they showed me they don’t care about me and my sleep. I don’t like doing complaints, but this was unacceptable. The overnight clerk was very nice and welcoming give them a raise. I recommend writing the Better Business Bureau &/or the Consumer Protection Bureau because the managers doesn’t have any customer service or management skills at all.
Frequently Asked Questions About Staybridge Suites Columbus - Fort Benning by IHG
What are the check-in and check-out times at Staybridge Suites Columbus - Fort Benning by IHG?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Does the hotel offer free breakfast?
Yes, the hotel provides a complimentary daily breakfast buffet.
Are pets allowed at Staybridge Suites Columbus - Fort Benning by IHG?
Yes, both cats and dogs are welcome at the hotel.
Is there free Wi-Fi available for guests?
Yes, free Wi-Fi is available in public areas throughout the hotel.
What accessibility features does the hotel provide?
The hotel offers accessible parking, mobility accessible facilities, and an elevator for guest convenience.
Does the hotel have fitness facilities?
Yes, there is a complimentary 24-hour fitness center with equipment including elliptical machines, free weights, and treadmills.
Can guests store baggage at the hotel?
Yes, baggage storage is available for guests.
What nearby dining options can guests explore around the hotel?
Guests can enjoy nearby dining options such as Monterrey Tex Mex for Mexican cuisine or Arby's for fast food sandwiches, both within walking distance.
What entertainment venues are close to the hotel?
Nearby entertainment includes AMC Ritz 13 and Carmike Cinemas, perfect for catching a movie with reclining seats, as well as Hollywood Connection which offers arcade games and roller skating.
Are there any nearby shopping or service centers of interest?
Yes, guests can visit Synovus Bank for financial services, Wine & Spirits at Bradley Park for liquor needs, and The Blue Door Boutique for women's clothing shopping.