Staybridge Suites Columbus - Fort Benning by IHG

Reviews

• JF

  Jason Ferguson

  Mar 4, 2026
  1.0
  If you were a business traveler, looking for an extended stay, do not stay here. RUN. We stayed for several days with no issues. Paid on time due to an issue business related that was unforeseen. We were one hour late for checking out on our final day. We took responsibility for the mistake as people should. Immediately headed to the hotel to fix things and offered to pay for another night. We were treated like common criminals. Yes we had something unforeseen happened which always happens as business as most business people know, but we took responsibility for the problem, offered to pay for the problem and immediately address the problem, but we’re treated like absolute vagabonds. Do not expect this place to be a good business partner and work with you at all.
• KM

  Krista Melchione

  Feb 17, 2026
  1.0
  ABSOLUTELY HORRIBLE EXPERIENCE!!! DO NOT STAY HERE! We had to stay here for two weeks for a military move and it was horrific. First off, if you stay on the 4th floor there is no hot water unless you run all the showers and faucets. second, you have to beg to get the trash taken out of your room and new towels. The housekeeping doesn’t even do the bare minimum they just don’t service your room at all and then they roll their eyes when you ask them to come do their job. Next, the staff including the lady who works the breakfast is rude and just gives you evil stares for having children. I highly recommend not staying here as it has been a horrific experience when relocating to an area. The front desk manage said she would only give us clean towels if we brought our dirty ones to the front desk after housekeeping yet again failed to do their job and come to our room. Also there is a wad of hair still sitting in our bathroom from before check in that I have asked to be cleaned from day 1 and have pictures to show. Shitty hotel with shitty workers. If I could give zero stars I would.
• AY

  Abdul Yusef

  Jan 30, 2026
  1.0
  If you are working for a company that all of the suddenly makes you relocate. Do not book this hotel as they will charge you an early departure fee. The front desk person specially Amy is just cold and useless to talk to.
• EE

  E

  Jan 25, 2026
  5.0
  Staff were friendly and professional. The hotel was clean and quiet. The surrounding area was safe with many things to do. The complementary breakfast was good with many different options. Overall, we had a great experience at this hotel. My only complaint was that it took the hot water a while to actually get hot.
• JH

  John Holcomb

  Dec 27, 2025
  5.0
  Excellent. Pro tip-there is a typical pup fee. Beyond that very pup friendly. Cj at the desk made check in a breeze. 2 bedroom suite is outstanding for families with 3 or less teens. Maybe 4 if they get along (ha. Who am I kidding) staying here again

Frequently Asked Questions About Staybridge Suites Columbus - Fort Benning by IHG