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Exciting News! Recently renovated. The Holiday Inn Express Hotel and Suites Columbus at Northlake is a perfect Georgia hotel for business and leisure travelers alike. Our Columbus hotel is conveniently located off of Interstate 1-185 and US Highway 80.
You are sure to stay busy during your stay at our Columbus hotel, located near many of Columbus' best attractions such as the Coca Cola Space Science Center, Callaway Gardens and the Chattahoochee Riverwalk. Our hotel in Columbus, Georgia is also centrally located near numerous military installations, including Fort Benning, the National Infantry Museum and Port Columbus Naval Museum.
Along with being conveniently located close to many Georgia attractions, our Columbus hotel is also close to Georgia businesses such as AFLAC, TSYS, Blue Cross Blue Shield and Columbus State University.
Business and leisure travelers alike enjoy all the comforts of home and office at this hotel in Columbus, Georgia. There is a 24-hour Business Center for your business needs. Wake your family up to try our complimentary hot breakfast bar that features our signature cinnamon rolls, and spend the day by the outdoor pool.
Start planning your visit to Georgia by booking your reservation today. You are sure to enjoy great Columbus hotel room deals and rates. We look forward to seeing you at the Holiday Inn Express & Suites Columbus.
Location
Holiday Inn Express & Suites Columbus at Northlake by IHG
7336 Bear Lane, Columbus, GA
31909, United States
Hours
Reviews
4.4
586 reviews
5 stars
374
4 stars
136
3 stars
34
2 stars
17
1 star
25
What are people saying?
AI-generated from recent customer reviews
Staff Performance
The staff received high praise for their friendliness and helpfulness, with several customers highlighting exceptional service from specific employees.
Cleanliness Issues
Multiple reviews pointed out significant cleanliness problems, including dirty rooms, bathrooms, and common areas, which detracted from the overall experience.
Breakfast Quality
The breakfast offerings were frequently criticized for being subpar, with comments about stale food and limited options.
Room Condition
Guests reported various maintenance issues and outdated room conditions, indicating a need for renovations and better upkeep.
Location and Amenities
The hotel is well-located near restaurants and shopping, and many guests appreciated the ample parking and outdoor pool.
- MBMelissa BOct 7, 20252.0Pros: quiet, variety of restaurants around w/IHOP right next door. Lots of parking. The BEST thing about this location was the staff! The customer service here was dang near top-tier & in 2025, thats hard to come by. There was only 1 employee who didn't seem to want to be there. That's incredible! To that older lady who was at the front desk overnight (last night until this morning) you stick out like a sore thumb because you seemed to be the only employee in the building whose professionalism and customer service was completely OFF. Cons: needs updates BADLY, the room was not clean & the bathroom was quite disgusting. Dirty doors and dirt spotted furniture...YUCK. Room tv did not work & when I let front desk know, they gave me a phone # to call. Uhm...ok...I came to relax, not to be on a service call for equipment that doesnt belong to me. The iron barely got hot. The microwave in my room took 11 mins to warm a bowl of rice. The floor in my room was slippery. Not clean, just slippery. The smell of the hotel was not warm & Inviting. It was more like old furniture & carpeting odor throughout the building. If you stay here understand that youre paying for an amazing staff. They fall short in every other category.
- JOJohn OsaniOct 3, 20253.0Carpet is filthy. Bathroom door poor paint job and chips. Ice box has mold stain. Quality and customer service are critical.
- JLJim LeeOct 2, 20252.0Service failed this place. Do not disturb means what it says and front desk sucks. I need to say no more. Won't be back
- CBColleen BeairSep 9, 20255.0Friendly staff motel was clean great free breakfast nice outdoor pool
- GDGloria DinkinsSep 8, 20255.0Great location in north columbus. Near shopping and dining. Short drive to ft Benning
Frequently Asked Questions About Holiday Inn Express & Suites Columbus at Northlake by IHG
What time can I check in and check out at Holiday Inn Express & Suites Columbus at Northlake?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is breakfast included with my stay at the hotel?
Yes, complimentary buffet breakfast is available for guests.
Does the hotel provide free Wi-Fi?
Yes, free Wi-Fi is available throughout public areas of the hotel.
Are pets allowed at the Holiday Inn Express & Suites Columbus at Northlake?
No, pets including cats and dogs are not allowed at the hotel.
Does the hotel offer facilities for guests with mobility challenges?
Yes, the hotel is mobility accessible and has an elevator available for guest use.
What fitness options are available on-site?
There is a free fitness center with equipment including elliptical machines and treadmills.
Is there a business center or meeting room available?
Yes, the hotel offers a 24-hour business center and has one meeting room available.
Where can I find restaurants near the hotel?
Nearby restaurants include Samurai II Japanese Cuisine and Sushi Bar, The Office Sports Bar and Grill, IHOP, Lemongrass Thai and Sushi 2, Taco Bell, McDonald's, El Vaquero Mexican Restaurant, Burger King, and Texas Roadhouse.
Are there any beauty and spa services near the hotel?
Yes, nearby options include Hair By Lisha, Apsara Nails Salon & Spa, and Salon Bleu for various beauty and spa services.
How can guests get to major local attractions from the hotel?
The hotel is conveniently located near attractions such as Coca Cola Space Science Center, Callaway Gardens, and Chattahoochee Riverwalk, making it easy for guests to visit these sites during their stay.