Business Details
About
HotelWedding VenueConference CenterBusiness Meeting LocationsHotel Indigo
Just minutes from Hartsfield-Jackson Atlanta International Airport, the Hotel Indigo® Atlanta Airport College Park hotel is nestled in a historic neighborhood with a thoughtful team ready to help you discover its charm. Our spacious guest rooms offer a chance to spread out after your journey, guests can enjoy in-room mini fridge or premium rooms with balconies! For meetings, we offer 2,800 square feet of available space, and for easy discovery of greater Atlanta, we’re also a quick walk to the city’s train system, MARTA. Don’t forget to bring your four-legged friend to our pet-friendly hotel when you visit the Atlanta airport area.
Location
Hotel Indigo Atlanta Airport - College Park by IHG
1776 Harvard Avenue, College Park, GA
30337, United States
Hours
Reviews
4.0
1,894 reviews
5 stars
911
4 stars
474
3 stars
206
2 stars
110
1 star
193
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customer service experiences varied significantly, with some staff being praised for their friendliness and helpfulness, while others were reported as rude and unprofessional.
Cleanliness Issues
Multiple reviews highlighted serious cleanliness problems, including mold, bugs, and unkempt rooms, leading to dissatisfaction among guests.
Facility Condition
The hotel is described as aging and in need of renovations, with many guests noting outdated furniture and fixtures, as well as general wear and tear.
Location Concerns
While the hotel is conveniently located near the airport, guests expressed concerns about safety in the surrounding area.
Check-in Experience
Guests reported long wait times for check-in, particularly during busy periods, which contributed to frustration.
- SCScott Cleaveland6 days ago3.0Great location, nice rooms although the laminate floors need replacing. Staff was incredibly helpful, hospitable and friendly. Only critique was that they charged $12 for an incredibly limited selection, low quality, low effort breakfast that should’ve been free given its quality.
- SHStephanie HarpDec 28, 20251.0Hotel is fine. Rooms have no ceiling lights. Hotel is woefully Understaffed
- BSBethany ShepherdDec 21, 20252.0This was my second time staying here. We just stayed one night to be close to the airport. Shuttle was easy to get and from airport. The only problem I had was when we picked up our car, we had to walk through the lobby to get to our car. The African American woman at the front desk was very rude. I needed to use the restroom before our long drive home and I was already at the car in the back. I had to walk around the hotel to go back to the front which was fine at first. I walked straight to the restroom and as soon as I got there inside the LOCKED stall, the front desk worker barged in and assaulted me with the bathroom door and hurt my elbow really bad. She was trying to not let a PAYING customer use the bathroom. She was yelling at me and just being so mean even after I explained I was a PAYING customer. She tried saying she was saying “ma’am” before I went in there, but I just didn’t hear her. I was focused on trying to get to the bathroom. That put a really bad taste in my mouth. Before the interaction with her, I most definitely would have stayed at that hotel again. But now, I’m not sure if I would stay here again. There’s plenty of other hotels with better customer service. I really hope this employee gets reprimanded or something for assaulting and hitting me with a door when I was already pulling my pants down in the LOCKED bathroom stall.
- TMTracy MarableDec 14, 20255.0The hotel was beautiful and the service was top notch. We will be back.
- DCDr. Jeffrey Rodman, LPC, LSATP, CCMHtNov 22, 20252.0Staff was not noce at all. Because they're in a really bad neighborhood, they kind of treat everybody like a homeless person trying to break in. They keep all the doors locked and have to buzz you in. They charge you $14 for parking which is really unnecessary and charge you $13 for a breakfast buffet that's the same as the free buffet you get at most hotels these days. The rooms are run down and poorly designed. There is a minfridge haphazardly in the corner. Coffee maker dis not work in the room. Curtains ripped. They use large bottles of shampoo and conditioner but you have to place them on the floor in the shower. The neighborhood is dying with lots of closed restaurants and businesses.
Frequently Asked Questions About Hotel Indigo Atlanta Airport - College Park by IHG
Is Hotel Indigo Atlanta Airport - College Park by IHG suitable for business travelers?
Yes, Hotel Indigo Atlanta Airport - College Park by IHG is a great fit for both leisure and business travelers. The hotels offer well-equipped meeting spaces with high-speed internet, business services, and a creative environment for everything from team events to board meetings.
Does Hotel Indigo Atlanta Airport - College Park by IHG have a loyalty program?
Yes, Hotel Indigo Atlanta Airport - College Park by IHG is a part of the IHG® One Rewards loyalty program, which allows guests to earn points for stays at Hotel Indigo Atlanta Airport - College Park by IHG and other IHG hotels. These points can be redeemed for free nights, travel, merchandise, and more. Membership also grants access to exclusive benefits and promotions. Guests can join the loyalty program on the hotel's website.
How can I make a reservation at Hotel Indigo Atlanta Airport - College Park by IHG?
Reservations can be made directly through the IHG App, IHG website, or by contacting the hotel's reservation department. To get the best rates and promotions, it's recommended to book directly through the hotel's website or call their reservation line.
Can I cancel or modify my reservation at Hotel Indigo Atlanta Airport - College Park by IHG?
The cancellation and modification policies may vary depending on the specific reservation type and rate selected. It's advisable to review the hotel's cancellation policy before booking. Generally, flexible rates allow easier modifications and cancellations, while non-refundable rates may have stricter terms. For precise details, reach out to the hotel directly.
Are there any special packages or deals available?
Hotel Indigo Atlanta Airport - College Park by IHG often offers special packages and deals to celebrate various occasions, seasons, and holidays. These promotions can include discounted rates, complimentary amenities, and other added benefits. To see the latest offers, visit the hotel's official website or check out their social media channels.
What are the check-in and check-out times at Hotel Indigo Atlanta Airport - College Park by IHG?
Check-in starts at 3:00 PM and check-out is by 12:00 PM at Hotel Indigo Atlanta Airport - College Park by IHG.
Does Hotel Indigo Atlanta Airport - College Park by IHG allow pets?
Yes, both cats and dogs are allowed at the hotel, making it a pet-friendly accommodation.
Is there free Wi-Fi available at the hotel?
Yes, free Wi-Fi is available throughout public areas at the hotel for guests' convenience.
Does the hotel provide airport shuttle services?
Yes, Hotel Indigo offers a free airport shuttle service for guests traveling to or from Hartsfield-Jackson Atlanta International Airport.
Are there fitness facilities available at the hotel?
Yes, the hotel has a fitness center available for free, including elliptical machines and free weights for guest use.
Is breakfast available for guests at the hotel?
Yes, breakfast is available for guests at Hotel Indigo Atlanta Airport - College Park by IHG.
What nearby public transportation options are available for guests?
The hotel is within walking distance to the MARTA transit system, including the College Park Station, making it convenient for guests to explore Atlanta.
What entertainment or dining options are near the hotel?
Nearby, guests can enjoy dining at Blue Goose Bar & Kitchen, and experience cultural events at PushPush Arts (Cafe Stage & Office).
Are there nearby services for families with children?
Yes, there are childcare services like KIDazzle Childcare Inc and educational facilities such as The Main Street Academy Upper Academy close to the hotel.
What hygiene and safety measures does the hotel implement?
The hotel employs enhanced cleaning protocols including use of commercial grade disinfectants, removal of high-touch items, sanitizer availability, and staff training on cleaning and hand washing procedures.