Holiday Inn Express & Suites Cartersville by IHG

4.3
664 reviews
Well lit parking insures our guest's safety no matter the time.

About

HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
The Holiday Inn Express & Suites Cartersville, Georgia offers smoke-free accommodations located conveniently near I-75 at GA 20 which makes commuting in the area less stressful. The Holiday Inn Express & Suites in Cartersville, Georgia is perfect for both business and leisure travelers. Families will enjoy staying at our Cartersville, Georgia hotel as they attend a game at Lakepoint Facility Tournaments or visit the Tellus Science Museum and enjoy this interactive kid-friendly activity that houses geology displays, fossils, and a planetarium. Experience the Etowah Indian Mounds Historic Site or take a visit to the Red Top Mountain State Park where this wooded peninsula is surrounded by Lake Allatoona which features water sports, trails, campsites & cottages. The Holiday Inn Express & Suites Cartersville is perfectly positioned to support the significant growth of this city. Businesses such as Southern Company, Deloitte, Meggitt, Siemens, Praxair, Textron Incorporated, and Kellogg Company are doing more business in this market. Our hotel offers many amenities such as free wireless high-speed Internet access, a Business Center, Fitness Center, guest laundry, indoor pool, and complimentary hot breakfast bar featuring our hot Signature Cinnamon Rolls. Check out our great Holiday Inn Express & Suites Cartersville and book your next stay with us!

Location

Holiday Inn Express & Suites Cartersville by IHG
5628 Hwy 20, Cartersville, GA
30121, United States

Hours

Reviews

4.3
664 reviews
5 stars
413
4 stars
157
3 stars
36
2 stars
24
1 star
34

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers noted that the hotel was clean, but some reported issues with specific areas like bathrooms and common spaces needing better attention.

Staff Performance

The staff received mixed reviews; while some praised their friendliness and helpfulness, others reported rude or unhelpful interactions.

Comfort and Amenities

Guests had varied experiences with room comfort, particularly regarding bed quality and noise levels from the highway.

Breakfast Quality

The breakfast was generally well-received, with a good variety of options, though some guests found it underwhelming or poorly managed.

Maintenance Issues

Several reviews mentioned maintenance problems, including malfunctioning elevators, slow drains, and cleanliness concerns in specific rooms.
  • TG
    Thomas Garrett
    Dec 31, 2025
    3.0
    Beds are less than soft but a decent place
  • BK
    Bryan Keith
    Dec 12, 2025
    1.0
    Do better Holiday Inn Express! Reserved king size room a week in advance, room 434. Checked in on 12 Dec at 10:40pm, went smooth. Arrived at room and 5 minutes later my Wife said she felt sick from a skunk like smell. As I walked in to the hallway, sure enough the smell was Marijuana emanating from the room across the hall. I went to the front desk to switch rooms (explained the dilemma) and we were switched to room 214. Arrived at 214 to find 2 queen beds. The bed closest to the door is bottomed out to the SPRINGS. The nice gentleman at the desk stated they were out of King size beds (could of told me that when you switched rooms for us). Based on the reviews I really expected more and I realize the pot smokers weren't within the hotel's control. I wish I could leave a positive review, but unless this hotel addresses their mattresses, I recommend looking elsewhere. I'll be more than happy to address this review if management reaches out personally about these issues.
  • JK
    John Kuzyk
    Nov 30, 2025
    4.0
    Drawback EV chargers, best to switch supplier.
  • GZ
    Geno Z
    Nov 18, 2025
    4.0
    Great location! Rooms were not quite as clean as expected. Somewhat dusty. Shower floor needed scrubbing. Breakfast was well above average. Thank you!
  • JW
    Joshua W
    Nov 15, 2025
    5.0
    Really great staff and close to amenities.

Frequently Asked Questions About Holiday Inn Express & Suites Cartersville by IHG

Does Holiday Inn Express & Suites Cartersville offer free breakfast?

Yes, the hotel offers a free buffet breakfast including a hot Signature Cinnamon Roll.

What are the check-in and check-out times at Holiday Inn Express & Suites Cartersville?

Check-in time is 3:00 PM and check-out time is 11:00 AM.