Best Western Allatoona Inn & Suites

3.8
758 reviews

About

Hotel
Located in Cartersville,GA, the Best Western Allatoona Inn & Suites is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Allatoona Inn & Suites
5663 HIGHWAY 20 NE, Cartersville, GA
30121, United States

Hours

Reviews

3.8
758 reviews
5 stars
321
4 stars
209
3 stars
91
2 stars
37
1 star
100

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Numerous reviews highlighted cleanliness problems, including dirty rooms, mold, and pests like cockroaches.

Breakfast Quality

Feedback on breakfast was mixed; while some enjoyed it, others found it underwhelming or closed too early.

Customer Service

Customer service experiences varied widely, with some praising staff friendliness while others reported poor service and lack of responsiveness.

Room Maintenance

Several guests noted the need for maintenance and updates in rooms, including issues with appliances and overall upkeep.

Value for Money

While some guests felt the hotel offered good value, others believed it was overpriced for the quality received.
  • RB
    Rebecca Roseman-formerly Brown
    Nov 13, 2025
    5.0
    Very nice all around
  • DS
    Darlene Stone
    Nov 9, 2025
    5.0
    I want sure what to expect, but I was pleasantly surprised! The hotel was easy to find. The person at the desk was friendly and personable. There was a surprise $50 security deposit required. It was given back at checkout. For some reason I got a handicap room… but it was fine for my needs. There was an elevator. The room was very clean and updated. Microwave, fridge, hairdryer and coffee maker in room. AC worked great. Lots of tv channels. WiFi worked fine. Beds comfortable. Motorized window shades. Gas/convenience store next door. Nice breakfast 6-9 in dining room. Eggs, sausage, biscuits, waffles, yogurt, fruit, toast, cereals, coffee and juice. Quiet place. Pets ok for an extra $20. I’d go here again!!
  • RH
    Robert Holland
    Nov 1, 2025
    3.0
    All fine except breakfast. 930 am and its shuttered and cleaned. Got a coffee. Never seen breakfast shutbdown that early. Love BW as a chain but this was wierd and incinvenient.
  • LB
    Luann Bryans
    Sep 21, 2025
    1.0
    I can't rate the rooms because the manager had cancelled my reservation without notifying me because my credit card didn't go thru. Funny, in the past, they didn't try to make it go thru until I arrived at the hotel...I cannot recommend a hotel with such non customer oriented service. I got NO apology or any kind of compensation either. Do NOT stay here.
  • NS
    Nic Shoffner
    Sep 17, 2025
    2.0
    I don't really have any complaints about this hotel, it just wasn't anything special. The room was clean for the most part but I noticed that it didn't look like they were bothering to clean behind the bathroom door as the flooring there was really dusty. There were a few small things that could have used some maintenance, like some places on the wall and ceiling that could use some touch up paint, etc. The breakfast wasn't bad. They had scrambled eggs, sausage bagels, waffles, cereal, etc.

Frequently Asked Questions About Best Western Allatoona Inn & Suites

What are the check-in and check-out hours at Best Western Allatoona Inn & Suites?

The Best Western Allatoona Inn & Suites is open 24 hours a day, 7 days a week, allowing for flexible check-in and check-out times.

Is free Wi-Fi available at Best Western Allatoona Inn & Suites?

Yes, guests at Best Western Allatoona Inn & Suites have access to free Wi-Fi throughout the hotel, including in their rooms and the business center.