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Best Western Allatoona Inn & Suites

3.8
(764 reviews)
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Business Details

5663 HIGHWAY 20 NE, Cartersville, GA
30121, United States
(770) 386-1569
http://bestwestern.com
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About

HotelBest Western
Located in Cartersville,GA, the Best Western Allatoona Inn & Suites is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Allatoona Inn & Suites
5663 HIGHWAY 20 NE, Cartersville, GA
30121, United States

Hours

Reviews

3.8
764 reviews
5 stars
325
4 stars
210
3 stars
91
2 stars
37
1 star
101

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Feedback on cleanliness was mixed; while some guests praised the cleanliness of rooms, others reported issues with dirty bathrooms and pest problems.

Staff Service

Many reviews highlighted friendly and helpful staff, although there were instances of poor customer service and unprofessional behavior.

Breakfast Quality

The breakfast received varied reviews, with some guests enjoying the selection while others found it lacking or poorly managed.

Room Comfort

Guests generally found the beds comfortable, but there were complaints about maintenance issues and noise from the highway.

Overall Experience

Overall experiences varied widely, with some guests expressing satisfaction and others reporting significant issues that affected their stay.
  • AF
    Andrew Foreman
    Jan 19, 2026
    5.0
    It was a wonderful experience, the staff is super friendly the entire hotel is super clean and smells great. The room is very clean and nice, the bed is comfortable and the complementary breakfast is amazing. I would definitely recommend this hotel and would always stay here every chance I get. On a scale of 1 to 10 it's an 11.
  • LB
    Leanne Bartlett
    Jan 4, 2026
    1.0
    Not impressed. Room could have been cleaner. Large roach? See pic. The breakfast looked good but the temperature wasn’t being monitored. The milk spout had mold inside. Even if it wasn’t mold it needs to be replaced. The 2% option was broken but the moldy spout was for While milk. Wouldn’t let the kids have any milk. The shower head was about a trickle. There was basically no control over the a/c. The room was hot but the a/c wouldn’t come on and neither would the heat. It was pretty hot in here. It says the temp in the room is 56°. lol. Maybe 76°. Room size was sufficient. Shower has Argon shampoo, conditioner and body wash. Beds were comfortable. Pillows were hard. Unfortunately this is not the Best Western we are used to. I don’t recommend.
  • LT
    Laura Thomas
    Dec 25, 2025
    5.0
    Rooms were clean, beds comfortable, awesome lit up mirror, and nice breakfast included. Very friendly staff. Highly recommend.
  • JE
    Joseph Emming
    Dec 17, 2025
    5.0
    Great rooms clean and smell amazing! Staff is nice too.
  • DS
    Darlene Stone
    Nov 9, 2025
    5.0
    I want sure what to expect, but I was pleasantly surprised! The hotel was easy to find. The person at the desk was friendly and personable. There was a surprise $50 security deposit required. It was given back at checkout. For some reason I got a handicap room… but it was fine for my needs. There was an elevator. The room was very clean and updated. Microwave, fridge, hairdryer and coffee maker in room. AC worked great. Lots of tv channels. WiFi worked fine. Beds comfortable. Motorized window shades. Gas/convenience store next door. Nice breakfast 6-9 in dining room. Eggs, sausage, biscuits, waffles, yogurt, fruit, toast, cereals, coffee and juice. Quiet place. Pets ok for an extra $20. I’d go here again!!
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Frequently Asked Questions About Best Western Allatoona Inn & Suites

What are the check-in and check-out hours at Best Western Allatoona Inn & Suites?

The Best Western Allatoona Inn & Suites is open 24 hours a day, 7 days a week, allowing for flexible check-in and check-out times.

Is free Wi-Fi available at Best Western Allatoona Inn & Suites?

Yes, guests at Best Western Allatoona Inn & Suites have access to free Wi-Fi throughout the hotel, including in their rooms and the business center.

Brand Certified Facts from Best Western Allatoona Inn & Suites

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