Best Western Inn & Suites

4.0
835 reviews

About

Hotel
Located in Byron,GA, the Best Western Inn & Suites is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Inn & Suites
101 DUNBAR RD, Byron, GA
31008, United States

Hours

Reviews

4.0
835 reviews
5 stars
409
4 stars
201
3 stars
97
2 stars
39
1 star
89

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the friendly and helpful staff, particularly highlighting Nelly's exceptional service during breakfast.

Cleanliness Issues

Several reviews mentioned cleanliness problems, including reports of bugs, mildew, and unclean bathrooms, which negatively impacted guest experiences.

Value for Money

Guests appreciated the affordable pricing, but many felt that the quality of the rooms and amenities did not meet expectations for the price.

Breakfast Quality

The breakfast received mixed reviews; while some guests enjoyed the variety and quality, others found it lacking or unappetizing.

Facility Condition

The hotel was described as outdated by several guests, with issues such as poor maintenance, musty smells, and inadequate amenities.
  • JG
    Jeffrey Giese
    Nov 2, 2025
    5.0
    4 day stay to visit family. Groome shuttle drop/pickup only 100 yards away that I use from Atlanta Airport. Been coming back for a number of years, at least twice a year. Roos have been upgraded to new carpeting, window coverings, mirror. Breakfast is all someone needs with multiple choices. Nelly does a great job keeping everything clean and selections hot and full. They have a pool but I don't use it. Price is always right. Will keep coming back.
  • TK
    Tiffany Kromer
    Nov 1, 2025
    5.0
    Great hotel for the price. Beds and rooms were ok and not bad. Room was clean. Nice hot tub and warm pool. But the main reason for leaving this review is because of Nelly (Breakfast lady) She was so sweet and helpful. She got my waffle for me so it didn't burn, Held the door open for me to take breakfast back to my family sleeping still, She was overall very friendly!
  • BS
    Barbara Schenck
    Oct 17, 2025
    3.0
    Right off the highway, easy to find. Staff is incredibly kind. Our room was damp and hot. Smelled like mildew and wet towels. Breakfast was great.
  • WL
    walter lago
    Oct 1, 2025
    5.0
    100% recomendable ,habitacion limpia,espaciosa.Desayuno excelente.Atencion de Shelley en recepcion amable y cordial .Piscina,jacuzzi y spa impecable Precio 101.90$ por una noche
  • MJ
    Merya Jones
    Sep 9, 2025
    1.0
    I made reservations for a business trip. I drove 3 hours after a long day at work. When I drove up and noticed the state of the hotel with its outdated look and outdoor hallways that lead into a dimly lit parking lot, I knew there as no way I would sleep a wink. When I called the corporate office, they told me they could not cancel my reservation or refund my money because I did not give 24 hours notice. They didn’t care that I was traveling alone and didn’t feel safe. They weren’t ashamed. They were happy to steal my money! If I had known or if the pictures online genuinely represented the property, I never would have made a reservation! I trusted the name, “Best Western”. HUGE MISTAKE. I am now at the hotel next door (clean, safe and brightly lit parking lot) with a view of the sketchy parking lot. I am sickened by their horrible business practices. They had an opportunity to make it right. Now I will steer clear of Best Western and all of their affiliates.

Frequently Asked Questions About Best Western Inn & Suites

Where is Best Western Inn & Suites located?

Best Western Inn & Suites is located at 101 Dunbar Rd, Byron, GA 31008, USA.

What are the operating hours of Best Western Inn & Suites?

Best Western Inn & Suites operates 24 hours a day, every day of the week.