Cleanliness
Many customers praised the hotel for its cleanliness, noting that rooms and common areas were well-maintained.
Staff Service
The staff received mixed reviews; while some guests highlighted friendly and helpful service, others reported rude interactions and poor customer service.
Breakfast Quality
The complimentary breakfast was frequently mentioned, with some guests enjoying the variety and quality, while others criticized it for being subpar or poorly managed.
Room Comfort
Guests had varied experiences regarding room comfort, with some finding beds comfortable and others noting issues like odors, outdated furnishings, and maintenance problems.
Location
The hotel’s location was generally well-received, being convenient for travelers with easy access to I-95 and nearby restaurants.