Holiday Inn Express Bethlehem by IHG

3.9
489 reviews
Front View

About

HotelWedding VenueBusiness Meeting Locations
Welcome to the Holiday Inn Express® BethlehemWhether you're in town for business or leisure, our brand new Bethlehem hotel has what you need to feel right at home.When it comes to accommodating business travelers, we are a step above the rest because we provide our patrons with a 24-hour Business Center, featuring copy, print, fax and Internet access. Our Bethlehem hotel also offers high-speed, wireless Internet access in every room, so our guests can stay connected with colleagues and family back home.Our Bethlehem hotel is ideal for leisure guests because of all the great nearby attractions, including Fort Yargo State Park, Pine Shore Park, Innovation Amphitheater, University of Georgia, Mall of Georgia, Chateau Elan Winery and Resort and for racing fans we are the closest hotel to Road Atlanta. For those who would rather relax on the property, our sparkling outdoor pool is available.As one of the great Atlanta/Athens area hotels, our Bethlehem hotel provides the quality amenities and outstanding service you have come to expect from our brand. When you stay with us, you can enjoy delightful perks, such as a complimentary hot breakfast, close proximity to area attractions and comfortable guest rooms. Check out our fabulous group discounts for your next event, including weddings and corporate gatherings. Make plans to "Stay Smart" with us the next time you're in the Atlanta/Athens area.

Location

Holiday Inn Express Bethlehem by IHG
775 Exchange Circle, Bethlehem, GA
30620, United States

Hours

Reviews

3.9
489 reviews
5 stars
265
4 stars
90
3 stars
36
2 stars
31
1 star
67

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members received praise for their friendliness and helpfulness, particularly individuals like Angel and Wendy.

Cleanliness

While many guests noted clean rooms, there were several complaints about unclean bathrooms and issues with housekeeping.

Noise Levels

Multiple reviews highlighted noise issues, including slamming doors and loud guests, impacting the quality of sleep.

Breakfast Quality

The breakfast offerings were frequently criticized for being mediocre and poorly stocked, with some guests expressing disappointment.

Billing Issues

Several customers reported problems with billing, including unexpected charges and unprofessional handling of disputes.
  • ST
    Scott Thompson
    Nov 3, 2025
    1.0
    General manager argumentative and hostile towards my wife over a dispute regarding fees for animals/pets. Apparently, the fee is $40/day/pet. I thought it was $40/day for pets. I’m not disputing a misunderstanding of the policy, but rather the rudeness of the general manager and one other staff member. Not only will I not allow my employees to stay there, nor will I allow my family or my dogs to stay there who didn’t make a requirement to clean any more than they probably did. At check in, the lobby was so loud with other guests I must have misheard the clerk. However, it was a fairly clean and easy to get to place. The room was nice. The girl at check in was very nice and cordial. The breakfast was a usual lousy continental breakfast that was barely kept full of stuff, namely the bacon. The trash cans were full to the top and not monitored. The juice was horribly watered down.
  • EL
    Eric Landry
    Oct 26, 2025
    2.0
    You will hear ever single door slam close in the entire hotel, regardless of where your room is - the noise vibrates throughout the hotel. Be prepared to be woken up multiple times a night because of this. If you value a good night’s sleep, get an Air BnB instead so you don’t have to worry about rude guests who don’t know how to quietly close a door. Clean rooms though.
  • KK
    Katie
    Oct 25, 2025
    5.0
    Stayed for work. Staff was very nice and helpful. Room was comfortable. Fridge, microwave, coffee maker, nice TV. AC worked great. I don't know about the breakfast, I was gone before it started. Bean ground coffee available 24 hours in the lobby was great.
  • AC
    Angela Cohron
    Oct 20, 2025
    5.0
    We rented the conference roam for a company meeting. They were super accommodating and kind!
  • RR
    Rag Revenge
    Oct 1, 2025
    1.0
    I can't believe they charge my card $50 bc ONE face towel was saturated with an orange soda. Mind you, I didn't complain when hair belonging to an unknown human was all over the beds and floors when I arrived, half eaten food was in the mini fridge, I put sheets on AND made my own bed when housekeeping basically forgot about me and I returned from work to an uncleaned room and unmade bed, then was scared to death one evening thinking someone was breaking into my room while I was sleeping which actually turned out to be a front desk worker who was nosily trying to change the door battery ON THE WRONG ROOM!! I told them that I actually left a towel at their pool before and wasn't charged so basically had I thrown that towel away, I could've saved $50? I SHOULD'VE REPORTED EVERYTHING!! Maybe those lazy housekeepers were upset about the towel stain bc they actually had to do some work and put out A fresh towel. Just Horrible!!

Frequently Asked Questions About Holiday Inn Express Bethlehem by IHG

What are the check-in and check-out times at Holiday Inn Express Bethlehem by IHG?

Check-in time is 3:00 PM and check-out time is 11:00 AM.

Is breakfast provided at the hotel?

Yes, a complimentary buffet breakfast is available for free to guests.