Hampton Inn Bainbridge

Reviews

• DT

  D T

  3 days ago
  2.0
  This used to be a great hotel. I’ve stayed almost exclusively at Hiltons for over a decade. I’ve been staying here for the past 8 years and my company has booked business meetings here and it always had good service. Something has changed recently though as I have been trying to book a conference room and a few lodging rooms for a week and a half and cannot get any follow-up or even a hint as to when I will. When I call and speak to someone I keep getting referred to Sydney who never calls back and no matter how much I try to indicate that I really need a follow up or will have to book somewhere else (which I really don’t want to do) the staff are “politely indifferent” and just go through the motions to get me off the phone. I rarely leave anything other than positive reviews and wish this wasn’t the case but I feel like folks need to know this place no longer offers the most basic level of service that you get at other Hilton chain hotels.
• GC

  Greg Corbitt

  6 days ago
  3.0
  Website said $169 for king suite, $75 for pet. They doubled the pet fee, TV remote did not work, neither did the replacement remote. Paid $350 for one night. Accomodations were ok at best. We needed the room due to a medical situation with a family member. But will not stay again.
• DG

  Deede Gary

  Nov 12, 2025
  3.0
  I made my reservations online and paid online! I get to the Bainbridge, Ga , Hampton Inn in the evening! The attendant asked for my credit card that I made the reservations with, which I gave to her! The payment for the entire amount for a one night stay was debited from my account in full! Then there is another pending charge for $148.51 from Hampton Inn! If not charged, it will release the hold on my card in 72 hours!!!!!!! I have a huge problem with that! Right now I do not have use of $148.51 of MY MONEY!
• JK

  Jeff Karon

  Oct 28, 2025
  2.0
  Maybe one and a half stars. We were guests of a local college, so we couldn't change hotels, or we would have. I have to agree with several of the other comments. We were told there were only 2 rooms left, both close to the front desk on first floor. First room dirty, especially carpet that hadn't been swept, musty, rickety heat/air conditioner, rust on fixtures, torn and yellowed lamp shades. So changed to second room even closer to front doors. A least the lamps and shades were not broken. But even dirtier carpet and hard flooring not swept either. Even the bed coverlets had lint or who knows what on them. If there is a general manager here, that person should be embarrassed, but it is difficult to believe that rooms are inspected. My wife and I both are Hilton members--why are we, exactly? UPDATE: We just found that the second room's heater/air doesn't work--and, as others have noted, there still is no maintenance on site according to the front desk person. After tonight's reading, we will just have to drive back to Florida. NEW UPDATE AFTER RESPONSE: Note that the response below is general--no specific action or recompense. It matches other responses that have been made for a long time, so clearly nothing is being done. Clearly a form response and not effective at all.
• AT

  Austin Thomason

  Oct 13, 2025
  2.0
  It's not the worst hotel I've stayed in, but it's not far off. The floor was sticky. The light fixtures were rusted. The curtains and window shade were falling down. The elevator was broken. The pool was broken. The shower head was loose. The bathroom light kept shutting off randomly. The smoke detector in the hallway chirped the entire weekend, despite my asking front desk staff to fix it. There was no lamp on the desk. There was no shampoo. Even the wake up call prerecorded message was wrong -- it told me it wasn't working (even though it was). When I checked out, the front desk person didn't ask if I had enjoyed my stay. I have to imagine the poor woman has been yelled at by many an angry guest, so she's just given up. The reason I'm giving this hotel two stars instead of one is because the bed and pillows were comfortable, and the air conditioning worked. I can't believe this is in the Hilton family of properties. A real disappointment. I'll find another Bainbridge hotel for my next visit. I recommend you do too.

Frequently Asked Questions About Hampton Inn Bainbridge