Holiday Inn Express & Suites Augusta West - Fort Gordon by IHG
4.0503 reviews
Business Details
About
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Welcome to Holiday Inn Express and; Suites Augusta West - Fort Gordon! Our newly renovated hotel is situated right off I-20 Exit 194 and just 3 miles from Fort Gordon Gate #1.Experience the Express Guest Recharge, Express Essentials, and Express Start Breakfast included with your stay. Feel recharged with our signature bedding, your choice of soft or firm pillows, and black-out roller shades. You’ll have 24-hour access to our Express Shop, freshly brewed bean to cup coffee, business and fitness centers, and seamless hard wired or wireless Wi-Fi. Fuel up for your day with freshly prepared favorites like our cinnamon rolls, pancakes, eggs and sausages as well as easy grab and go options.Our Augusta West location is ideal for military, business and leisure travelers just outside of Evans, Martinez, and Grovetown, GA. Restaurants like Waffle House, Cracker Barrel, Cook-Out, McDonalds, Pho Augusta and Chick-Fil-A are within walking distance of the Hotel. We’re also close to many major employers like Amazon, Walmart, Academy, Club Car, E Z Go, John Deere, Plant Vogtle, Savannah River Site (SRS), Kimberly Clark, and Bridgestone.No matter what brings you to Augusta, Holiday Inn Express and Suites Augusta West - Fort Gordon puts you in the center of all Augusta’s “feel good” city and CSRA has to offer!
Location
Holiday Inn Express & Suites Augusta West - Fort Gordon by IHG
4087 Jimmie Dyess Parkway, Augusta, GA
30909, United States
Hours
Reviews
4.0
503 reviews
5 stars
264
4 stars
127
3 stars
39
2 stars
18
1 star
55
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted concerns about the cleanliness of rooms and common areas, with reports of dirty bathrooms, mold, and unclean floors.
Staff Performance
While some guests praised the friendliness and helpfulness of staff, others reported rude service and poor customer support, particularly at the front desk.
Facilities Maintenance
Guests noted issues with maintenance, including broken elevators, malfunctioning amenities, and overall poor upkeep of the hotel.
Breakfast Quality
The breakfast received mixed reviews, with some guests enjoying it while others found it lacking in quality and variety.
Location and Value
The hotel is well-located near Fort Gordon, but many guests felt the price did not match the quality of their stay.
- KMKristi MoeJan 3, 20261.0Women - don’t stay here. I felt very unsafe. I had someone enter my room while I was naked in the bathroom at 6am. Then a staff member came to the room at 8am and demanded I come downstairs and provide my license and sign a registration card, even though I uploaded and signed digitally the night before, which was confirmed by the check-in clerk. I was having a migraine so all this was very impactful. Extremely rude female staff person shouldn’t be in any customer service roles. I don’t normally post reviews but this was beyond anything I’ve experienced and I travel multiple times a month for work.
- JLJames LongDec 9, 20255.0Room was clean quiet and comfortable Front desk was quick and polite Breakfast was hot and good Coffee maker worked in my room
- KDKimberly DavisDec 4, 20255.0I just love it here. My husband and I won’t go anywhere else. Friendly Family environment. You got to try the Potatoes fresh and never frozen. This is my 3 trip here we stayed a week at a time.
- JTJoyce TankardOct 6, 20255.0Ramona the breakfast attended was great very patient with the elderly I loved to talk and laugh with her I’m a 76 year old woman she made me feel great I will be back to see Miss Mona
- SFShannon FrancoSep 29, 20255.0Great hotel and breakfast bathrooms are well lit with LED mirrors
Frequently Asked Questions About Holiday Inn Express & Suites Augusta West - Fort Gordon by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites Augusta West - Fort Gordon by IHG?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Is free breakfast provided at the hotel?
Yes, the hotel offers a complimentary hot and cold buffet breakfast.
Does the hotel offer free Wi-Fi?
Yes, free Wi-Fi is available in public areas of the hotel.
Are pets allowed at this hotel?
No, pets including cats and dogs are not allowed at the hotel.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel is mobility accessible and has accessible parking and elevator facilities.
What fitness facilities does the hotel provide?
The hotel offers a free 24-hour fitness center with equipment including elliptical machines, treadmills, and free weights.
Are there any nearby dining options around the hotel?
Yes, nearby dining options include Belair Donuts for coffee and donuts, Waffle House for breakfast and brunch, Subway for sandwiches, and Cook Out for fast food and burgers.
What hotels are located near Holiday Inn Express & Suites Augusta West - Fort Gordon by IHG?
Nearby hotels include Hampton by Hilton, Hampton Inn & Suites Augusta West, Comfort Inn & Suites Augusta West Near Fort Eisenhower, Quality Inn Augusta West Near Fort Eisenhower, Quality Inn At Fort Gordon, Holiday Inn Augusta West I-20, America's Best Inns & Suites, and Baymont by Wyndham Grovetown Augusta.
Are there convenience stores and gas stations near the hotel?
Yes, nearby options include Pilot Travel Center, Exxon, and Fuel Express which offer gas, convenience store items, and breakfast options.
Does the hotel offer any enhanced cleaning or safety measures?
Yes, the hotel uses commercial grade disinfectants, has enhanced cleaning in common areas and guest rooms, offers sanitizer availability, disinfects plastic keycards, and has employees trained in cleaning procedures and hand washing.