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Holiday Inn Express & Suites Augusta West - Fort Gordon by IHG

4.1
(513 reviews)

Business Details

4087 Jimmie Dyess Parkway, Augusta, GA
30909, United States
(706) 860-8223
https://www.ihg.com/holidayinnexpress/hotels/us/en/augusta/agsjd/hoteldetail

About

HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Welcome to Holiday Inn Express and; Suites Augusta West - Fort Gordon! Our newly renovated hotel is situated right off I-20 Exit 194 and just 3 miles from Fort Gordon Gate #1.Experience the Express Guest Recharge, Express Essentials, and Express Start Breakfast included with your stay. Feel recharged with our signature bedding, your choice of soft or firm pillows, and black-out roller shades. You’ll have 24-hour access to our Express Shop, freshly brewed bean to cup coffee, business and fitness centers, and seamless hard wired or wireless Wi-Fi. Fuel up for your day with freshly prepared favorites like our cinnamon rolls, pancakes, eggs and sausages as well as easy grab and go options.Our Augusta West location is ideal for military, business and leisure travelers just outside of Evans, Martinez, and Grovetown, GA. Restaurants like Waffle House, Cracker Barrel, Cook-Out, McDonalds, Pho Augusta and Chick-Fil-A are within walking distance of the Hotel. We’re also close to many major employers like Amazon, Walmart, Academy, Club Car, E Z Go, John Deere, Plant Vogtle, Savannah River Site (SRS), Kimberly Clark, and Bridgestone.No matter what brings you to Augusta, Holiday Inn Express and Suites Augusta West - Fort Gordon puts you in the center of all Augusta’s “feel good” city and CSRA has to offer!

Location

Holiday Inn Express & Suites Augusta West - Fort Gordon by IHG
4087 Jimmie Dyess Parkway, Augusta, GA
30909, United States

Hours

Reviews

4.1
513 reviews
5 stars
270
4 stars
130
3 stars
39
2 stars
19
1 star
55

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers reported issues with cleanliness, including dirty rooms, mold, and unkempt common areas.

Staff Performance

While some guests praised the staff for their friendliness and helpfulness, others experienced rude or unprofessional service.

Breakfast Quality

The breakfast received mixed reviews, with some guests enjoying it while others found it lacking in quality and variety.

Maintenance Issues

Numerous reviews mentioned maintenance problems, including malfunctioning elevators, heating issues, and general disrepair.

Overall Experience

Overall, experiences varied widely, with some guests having pleasant stays while others expressed dissatisfaction and vowed not to return.
  • MC
    Millard “Bobby” Currin
    5 days ago
    5.0
    Nice hotel. Very clean and staff very competent.
  • KB
    Kayla baxter
    Feb 26, 2026
    4.0
    Very great customer service, very clean
  • NL
    Nathan Lathrop
    Feb 21, 2026
    4.0
    Great stay. Comfortable bed, nice size room. The only problem is had was adjusting the air conditioner. The breakfast was ok. The serving utensils were inside the dish and we're extremely hot. The eggs were running but tasted ok.
  • CM
    charlene moore
    Feb 20, 2026
    5.0
    I Loved how Ms. Whitney treated us, the rooms was very nice, good was very good and Ms. Connie in the kitchen was wonderful.
  • TT
    Ty Taylor (Ty)
    Feb 18, 2026
    2.0
    I recently stayed at Holiday Inn Augusta Ft. Gordon and unfortunately the experience didn’t quite meet expectations. The location is convenient if you’re visiting the base, but that’s probably the biggest highlight. The room was decent at first glance, but it didn’t feel as clean or updated as I’d hoped. There were small maintenance issues that made the stay less comfortable than it should have been. The walls also seemed pretty thin — noise from the hallway and neighboring rooms carried more than expected, which made it hard to fully relax. The staff was polite, but service felt a bit inconsistent. Nothing terrible, just not the level of hospitality you’d expect for the price point. Breakfast was okay, but options were limited and didn’t always seem fresh. Overall, it wasn’t a horrible stay, but it definitely didn’t live up to what I typically expect from a Holiday Inn. I’d probably consider other options in the area next time.

Frequently Asked Questions About Holiday Inn Express & Suites Augusta West - Fort Gordon by IHG

What are the check-in and check-out times at Holiday Inn Express & Suites Augusta West - Fort Gordon by IHG?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM.

Is free breakfast provided at the hotel?

Yes, the hotel offers a complimentary hot and cold buffet breakfast.

Brand Certified Facts from Holiday Inn Express & Suites Augusta West - Fort Gordon by IHG

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