Certified by Holiday Inn Express & Suites Augusta West - Fort Gordon by IHG • Mar 01, 2026
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Welcome to Holiday Inn Express and; Suites Augusta West - Fort Gordon! Our newly renovated hotel is situated right off I-20 Exit 194 and just 3 miles from Fort Gordon Gate #1.Experience the Express Guest Recharge, Express Essentials, and Express Start Breakfast included with your stay. Feel recharged with our signature bedding, your choice of soft or firm pillows, and black-out roller shades. You’ll have 24-hour access to our Express Shop, freshly brewed bean to cup coffee, business and fitness centers, and seamless hard wired or wireless Wi-Fi. Fuel up for your day with freshly prepared favorites like our cinnamon rolls, pancakes, eggs and sausages as well as easy grab and go options.Our Augusta West location is ideal for military, business and leisure travelers just outside of Evans, Martinez, and Grovetown, GA. Restaurants like Waffle House, Cracker Barrel, Cook-Out, McDonalds, Pho Augusta and Chick-Fil-A are within walking distance of the Hotel. We’re also close to many major employers like Amazon, Walmart, Academy, Club Car, E Z Go, John Deere, Plant Vogtle, Savannah River Site (SRS), Kimberly Clark, and Bridgestone.No matter what brings you to Augusta, Holiday Inn Express and Suites Augusta West - Fort Gordon puts you in the center of all Augusta’s “feel good” city and CSRA has to offer!
Location
Certified by Holiday Inn Express & Suites Augusta West - Fort Gordon by IHG • Mar 01, 2026
Holiday Inn Express & Suites Augusta West - Fort Gordon by IHG
Certified by Holiday Inn Express & Suites Augusta West - Fort Gordon by IHG • Mar 01, 2026
Reviews
4.1
513 reviews
5 stars
270
4 stars
130
3 stars
39
2 stars
19
1 star
55
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers reported issues with cleanliness, including dirty rooms, mold, and unkempt common areas.
Staff Performance
While some guests praised the staff for their friendliness and helpfulness, others experienced rude or unprofessional service.
Breakfast Quality
The breakfast received mixed reviews, with some guests enjoying it while others found it lacking in quality and variety.
Maintenance Issues
Numerous reviews mentioned maintenance problems, including malfunctioning elevators, heating issues, and general disrepair.
Overall Experience
Overall, experiences varied widely, with some guests having pleasant stays while others expressed dissatisfaction and vowed not to return.
MC
Millard “Bobby” Currin
5 days ago
5.0
Nice hotel. Very clean and staff very competent.
KB
Kayla baxter
Feb 26, 2026
4.0
Very great customer service, very clean
NL
Nathan Lathrop
Feb 21, 2026
4.0
Great stay. Comfortable bed, nice size room. The only problem is had was adjusting the air conditioner. The breakfast was ok. The serving utensils were inside the dish and we're extremely hot. The eggs were running but tasted ok.
CM
charlene moore
Feb 20, 2026
5.0
I Loved how Ms. Whitney treated us, the rooms was very nice, good was very good and Ms. Connie in the kitchen was wonderful.
TT
Ty Taylor (Ty)
Feb 18, 2026
2.0
I recently stayed at Holiday Inn Augusta Ft. Gordon and unfortunately the experience didn’t quite meet expectations. The location is convenient if you’re visiting the base, but that’s probably the biggest highlight.
The room was decent at first glance, but it didn’t feel as clean or updated as I’d hoped. There were small maintenance issues that made the stay less comfortable than it should have been. The walls also seemed pretty thin — noise from the hallway and neighboring rooms carried more than expected, which made it hard to fully relax.
The staff was polite, but service felt a bit inconsistent. Nothing terrible, just not the level of hospitality you’d expect for the price point. Breakfast was okay, but options were limited and didn’t always seem fresh.
Overall, it wasn’t a horrible stay, but it definitely didn’t live up to what I typically expect from a Holiday Inn. I’d probably consider other options in the area next time.
Frequently Asked Questions About Holiday Inn Express & Suites Augusta West - Fort Gordon by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites Augusta West - Fort Gordon by IHG?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Is free breakfast provided at the hotel?
Yes, the hotel offers a complimentary hot and cold buffet breakfast.
Does the hotel offer free Wi-Fi?
Yes, free Wi-Fi is available in public areas of the hotel.
Are pets allowed at this hotel?
No, pets including cats and dogs are not allowed at the hotel.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel is mobility accessible and has accessible parking and elevator facilities.
What fitness facilities does the hotel provide?
The hotel offers a free 24-hour fitness center with equipment including elliptical machines, treadmills, and free weights.
Are there any nearby dining options around the hotel?
Yes, nearby dining options include Belair Donuts for coffee and donuts, Waffle House for breakfast and brunch, Subway for sandwiches, and Cook Out for fast food and burgers.
What hotels are located near Holiday Inn Express & Suites Augusta West - Fort Gordon by IHG?
Nearby hotels include Hampton by Hilton, Hampton Inn & Suites Augusta West, Comfort Inn & Suites Augusta West Near Fort Eisenhower, Quality Inn Augusta West Near Fort Eisenhower, Quality Inn At Fort Gordon, Holiday Inn Augusta West I-20, America's Best Inns & Suites, and Baymont by Wyndham Grovetown Augusta.
Are there convenience stores and gas stations near the hotel?
Yes, nearby options include Pilot Travel Center, Exxon, and Fuel Express which offer gas, convenience store items, and breakfast options.
Does the hotel offer any enhanced cleaning or safety measures?
Yes, the hotel uses commercial grade disinfectants, has enhanced cleaning in common areas and guest rooms, offers sanitizer availability, disinfects plastic keycards, and has employees trained in cleaning procedures and hand washing.
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