Business Details
About
Hotel
Reach us directly from I-20, just five short minutes from Fort Eisenhower. A 20-minute drive will bring you to downtown Augusta, full of numerous restaurants, bars, and unique date night or family-friendly activity options. Enjoy easy access to the Masters golf tournament in April, seven miles away, as well as Amazon, John Deere, and Augusta Airport, all within 20 minutes. Columbia International Airport is an hour away. Start each day with a free hot breakfast and kick back with WiFi on us. We're ready to welcome you with complimentary 24-hour hot coffee, tea and cocoa in our lobby.
Location
Hampton Inn & Suites Augusta West
4081 Jimmie Dyess Parkway, Augusta, GA
30909, United States
Hours
Reviews
3.9
737 reviews
5 stars
335
4 stars
189
3 stars
89
2 stars
55
1 star
69
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many customers praised the staff for being friendly, helpful, and accommodating, particularly highlighting individuals like Ms. Connie and Cody.
Cleanliness Issues
Several reviews noted cleanliness problems, including dirty bathrooms, hair on bedding, and unkempt common areas.
Breakfast Quality
The breakfast received positive feedback for its variety and quality, with many guests enjoying the offerings and the service provided by the breakfast staff.
Room Condition
While some rooms were reported as clean and comfortable, others had issues such as maintenance problems, outdated decor, and unpleasant odors.
Pool Concerns
The indoor pool was frequently mentioned as being cold and uninviting, with some guests expressing disappointment over its condition and availability.
- LLLisa Llafet1 day ago4.0Clean room & property. My husband is tall so the high shower head was great & good water pressure. Continental breakfast was standard. The only items to point out was the toilet is uncomfortably low. Feels like you are sitting on the floor. Awkward getting down & up. No bathroom vent/fan. Breakfast/ front desk staff didn't even acknowledge any guest because the front desk person was too busy going over things that needed to be done & general chatting. Just a good morning greeting would have been nice. I watched the entire time we were at breakfast. Nothing at all to any guest.
- APAlpesh PatelNov 2, 20254.0I stayed to this hotel first time as this was my first visit to Grovetown for work, stayed whole week, Room was nice and clean, they do room service daily which was a plus, closed and very convenient as well, I would want to give five star but only reason I’m giving four star as per of front desk service experience I had night before I was checked out. Saturday afternoon I stop by at front desk before heading to my room and asked I favor for late check out as Sunday I had to go to work and need to be back Sunday around 1pm for freshen up and change work cloths before heading to catch my flight from Augusta to Philly, She literally denial my late check out request even I’m being Diamond member, what kind loyalty as Diamond members??? Her excuse ( not sure it was valid or not) was without manager’s approval we can’t allow for late check out? That means to me if manager not present on property, diamond member loose the privilege ? Seriously? I hope someone take this seriously and escalate that to next level so Loyal member don’t get frustrated 🙏
- PCPatty CNov 2, 20255.0I liked this Hampton a lot. The staff was very nice! The bed was very comfortable, the air unit was quiet and the room was clean. It was a fairly quiet location with many surrounding restaurants and convenience stores. We stayed one night to attend our niece's wedding in Appling. I recommend this Hampton.
- RMRich MohrOct 21, 20255.0Great location and awesome gym
- BBBarbara BaileyOct 10, 20255.0Staff and hotel were wonderful. Breakfast is very nice, including the lovely decorations! Thank you for a lovely stay!
Frequently Asked Questions About Hampton Inn & Suites Augusta West
Is Hampton Inn & Suites Augusta West accessible for guests with mobility needs?
Yes, the hotel offers accessible parking, accessible elevators, and is mobility accessible to accommodate guests with mobility needs.
What pet policies does Hampton Inn & Suites Augusta West have?
The hotel welcomes both cats and dogs, making it pet-friendly for your stay.
Does Hampton Inn & Suites Augusta West provide free breakfast?
Yes, guests can enjoy a complimentary hot buffet breakfast each morning during their stay.
Are there fitness facilities available at the hotel?
Yes, a fitness center is available free of charge, equipped with free weights, treadmills, and elliptical machines.
What parking options are available at Hampton Inn & Suites Augusta West?
Free self-parking is available for guests at the hotel.
Can guests access WiFi during their stay?
Yes, complimentary WiFi is available throughout public areas of the hotel, including public internet terminals.
Does the hotel offer housekeeping services?
Housekeeping is available during your stay to ensure a clean and comfortable environment.
What are the check-in and check-out times at Hampton Inn & Suites Augusta West?
Check-in time is at 3:00 PM, and check-out is at 11:00 AM.
What nearby restaurants are available around Hampton Inn & Suites Augusta West for dining options?
Nearby dining options include Waffle House, Belair Donuts, Subway, IPOP - Augusta, Ga Breakfast BBQ 2Go & More, The Georgia Breakfast Company, and Cook Out.
What nearby hotels and accommodations are available near Hampton Inn & Suites Augusta West?
There are several nearby hotels including Hampton by Hilton, Comfort Inn & Suites Augusta West Near Fort Eisenhower, Holiday Inn Express & Suites Augusta West - Ft Gordon Area, Quality Inn Augusta West Near Fort Eisenhower, Quality Inn At Fort Gordon, Comfort Inn & Suites Near Fort Gordon, America’s Best Inns & Suites, and Holiday Inn Augusta West I-20.
Are there local amenities close to the hotel such as gas stations, convenience stores, or travel centers?
Yes, nearby amenities include Exxon, Fuel Express, Pilot Travel Center, U-Haul Neighborhood Dealer, and ATM services for your convenience.