Business Details
About
HotelHampton Inn
Reach us directly from I-20, just five short minutes from Fort Eisenhower. A 20-minute drive will bring you to downtown Augusta, full of numerous restaurants, bars, and unique date night or family-friendly activity options. Enjoy easy access to the Masters golf tournament in April, seven miles away, as well as Amazon, John Deere, and Augusta Airport, all within 20 minutes. Columbia International Airport is an hour away. Start each day with a free hot breakfast and kick back with WiFi on us. We're ready to welcome you with complimentary 24-hour hot coffee, tea and cocoa in our lobby.
Location
Hampton Inn & Suites Augusta West
4081 Jimmie Dyess Parkway, Augusta, GA
30909, United States
Hours
Reviews
3.9
742 reviews
5 stars
341
4 stars
190
3 stars
89
2 stars
54
1 star
68
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Ms. Connie and Cody for their exceptional service.
Cleanliness Issues
Several reviews mentioned cleanliness problems, including dirty rooms, bathrooms, and common areas, with some guests reporting hair and stains in their accommodations.
Breakfast Quality
The breakfast received positive feedback for its variety and quality, with many guests enjoying the options available.
Maintenance Concerns
Guests reported various maintenance issues, such as low water pressure, malfunctioning fixtures, and outdated facilities, indicating a need for renovations.
Mixed Experiences
While some guests had pleasant stays, others expressed frustration with service inconsistencies, billing issues, and overall hotel conditions.
- CCCarla C5 days ago5.0Decent rooms, affordable, and breakfast in the mornings is pretty good 👍
- ACAmy Taylor CooperJan 4, 20265.0Odies went above and beyond for our group, ensuring I wasn’t overcharged by a third party, was just one way. People like these make guests feel truly comfortable. Will definitely stay here again.
- BSBecky Evans SewardDec 3, 20254.0We have been Hilton honor members for years. We have stayed at MANY Hilton hotels but mainly the Hampton Inns . I have been so disappointed at the quality of the rooms in the last few years. I found the bed comfortable and the staff absolutely nice and attentive. I however found the room to feel like I was at a quality inn or hotel 6. This hotel felt so old . The floors in bathroom were popping when you stepped on them, the tub needs replacing, the whole bathroom needs redone . I did inform the front desk that the faucet in shower ran all night and the lady said they would send someone up roght away but i informed her we were checkingout shortlyl.. just a very aged space . The breakfast was like most .. but why has The Hampton Inn stopped serving quality food. Its a shame really .
- JCJustin CookNov 29, 20255.0This place exceeded my expectations. The breakfast was great 6-10am availability and great choices each day. Check out at 11 so enough time to really regroup. Price was great and everything you need in the room. Wherever I go, I will start by checkong if there is an hampton inn near.
- LLLisa LlafetNov 23, 20254.0Clean room & property. My husband is tall so the high shower head was great & good water pressure. Continental breakfast was standard. The only items to point out was the toilet is uncomfortably low. Feels like you are sitting on the floor. Awkward getting down & up. No bathroom vent/fan. Breakfast/ front desk staff didn't even acknowledge any guest because the front desk person was too busy going over things that needed to be done & general chatting. Just a good morning greeting would have been nice. I watched the entire time we were at breakfast. Nothing at all to any guest.
Frequently Asked Questions About Hampton Inn & Suites Augusta West
Is Hampton Inn & Suites Augusta West accessible for guests with mobility needs?
Yes, the hotel offers accessible parking, accessible elevators, and is mobility accessible to accommodate guests with mobility needs.
What pet policies does Hampton Inn & Suites Augusta West have?
The hotel welcomes both cats and dogs, making it pet-friendly for your stay.
Does Hampton Inn & Suites Augusta West provide free breakfast?
Yes, guests can enjoy a complimentary hot buffet breakfast each morning during their stay.
Are there fitness facilities available at the hotel?
Yes, a fitness center is available free of charge, equipped with free weights, treadmills, and elliptical machines.
What parking options are available at Hampton Inn & Suites Augusta West?
Free self-parking is available for guests at the hotel.
Can guests access WiFi during their stay?
Yes, complimentary WiFi is available throughout public areas of the hotel, including public internet terminals.
Does the hotel offer housekeeping services?
Housekeeping is available during your stay to ensure a clean and comfortable environment.
What are the check-in and check-out times at Hampton Inn & Suites Augusta West?
Check-in time is at 3:00 PM, and check-out is at 11:00 AM.
What nearby restaurants are available around Hampton Inn & Suites Augusta West for dining options?
Nearby dining options include Waffle House, Belair Donuts, Subway, IPOP - Augusta, Ga Breakfast BBQ 2Go & More, The Georgia Breakfast Company, and Cook Out.
What nearby hotels and accommodations are available near Hampton Inn & Suites Augusta West?
There are several nearby hotels including Hampton by Hilton, Comfort Inn & Suites Augusta West Near Fort Eisenhower, Holiday Inn Express & Suites Augusta West - Ft Gordon Area, Quality Inn Augusta West Near Fort Eisenhower, Quality Inn At Fort Gordon, Comfort Inn & Suites Near Fort Gordon, America’s Best Inns & Suites, and Holiday Inn Augusta West I-20.
Are there local amenities close to the hotel such as gas stations, convenience stores, or travel centers?
Yes, nearby amenities include Exxon, Fuel Express, Pilot Travel Center, U-Haul Neighborhood Dealer, and ATM services for your convenience.