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Hampton Inn Augusta Fort Gordon

4.1
(572 reviews)

Business Details

306 Timbercreek Lane, Augusta, GA
30909, United States
(706) 396-5500
https://www.hilton.com/en/hotels/agsghhx-hampton-augusta-fort-gordon/

About

HotelHampton Inn
Begin each morning at the Hampton Inn by Hilton Augusta Fort Gordon with Hamptons free hot breakfast. Sample our famous fresh-baked waffles or try the hearty oatmeal with a choice of toppings. Our tempting buffet selection is filled with your favorite hot and cold breakfast items including sausage, bacon and eggs. If you're in a hurry, don't miss the most important meal of the day. Simply grab one of our free Hampton On the Run Breakfast Bags, available Monday to Friday, for a quick meal to go. We offer a host of fantastic amenities to make your stay comfortable and memorable at this downtown Augusta hotel. Sleep well on the clean and fresh Hampton bed, check emails with free WiFi and watch movies on the 32-inch HDTV. Maintain your workout routine in the Precor fitness center and relax in the sparkling outdoor swimming pool and whirlpool as you take in the scenic natural surroundings. Business travelers can stay connected with the office at the spacious work area in each guest room, or use the handy lap desk to work in comfort. Friendly service, clean rooms, comfortable surroundings every time. If you are not satisfied, we do not expect you to pay. Thats our commitment and your guarantee. Thats 100% Hampton.

Location

Hampton Inn Augusta Fort Gordon
306 Timbercreek Lane, Augusta, GA
30909, United States

Hours

Reviews

4.1
572 reviews
5 stars
320
4 stars
135
3 stars
42
2 stars
23
1 star
52

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Numerous reviews highlighted significant cleanliness problems, including dirty rooms, bugs, and unpleasant odors.

Staff Performance

While some guests praised the friendliness of the staff, many reported unprofessional behavior and poor service, particularly at the front desk.

Housekeeping Problems

Multiple customers expressed frustration over inadequate housekeeping services, with some rooms not being cleaned during their stay.

Breakfast Quality

The breakfast offerings received mixed reviews, with some guests finding it lacking in variety and quality.

Maintenance Concerns

Guests reported various maintenance issues, including plumbing problems, broken amenities, and outdated facilities.
  • KM
    K Mac
    Feb 15, 2026
    2.0
    Meh. A lower end Hilton option. Rooms were reasonably clean, but lots of stains. Room was showing signs of age. Front desk staff not particularly welcoming, seemed annoyed. Breakfast was expected - waffles, hot prefab eggs and sausage, yogurt. Diamond status doesn't afford any extra perks here.
  • BA
    Brian Almquist
    Jan 28, 2026
    3.0
    Just okay. Bed not comfortable at all. Kind of a worn hotel. Shower doors didn't fit right and needed some tile work. No body wash in showers if that's important. Have to use shampoo or bar soap. Breakfast wasn't very good. Hampton has the worst coffee of any hotels in this category as far as I am concerned.
  • DG
    Dawn Grabitz
    Dec 20, 2025
    5.0
    Was very pleased with the service from Lisa at the front desk. Very clean room. Nice king sized bed. Having the tv say welcome to us was a very nice touch.
  • AB
    alan bell
    Dec 2, 2025
    4.0
    Pretty much an excellent experience. Bathtub did not have a drain plug. Beds were comfortable. All in all it was pretty nice.
  • KA
    Karina Adler
    Oct 19, 2025
    2.0
    We recently checked in for a five day stay at this hotel. Location was very nice, quiet area right off the main road, not sketchy at all. The lobby was welcoming and the staff were all incredibly friendly while we’re here. Breakfast was great and offered good options. I wish I could say our whole experience was good, but it was not. When we arrived we inquired about the gym hours and were told to use it anytime…they neglected to mention the gym was being re-modeled and not open at all. We were traveling for a sports tournament as were several other guests and were not told the laundry room was also down for re-modeling, causing quite the predicament at 10pm one evening. This was incredibly frustrating. The icing on the cake was that during our five day stay we never had housekeeping come in. Sheets were never changed and the bed was never made. No clean towels, our dirty towels sat on the bathroom floor the whole stay. The trash was never taken out, ZERO cleaning. They never even entered the room. When we addressed this with the front desk staff, we were given an excuse. I have NEVER stayed at a hotel where housekeeping did not come and clean. I don’t even let my own home go that many days without a wipe down, making the bed, and clean towels. It was gross. I did call the corporate line the night before checkout and I did file a complaint because this was not ok. For what we paid, we were very very disappointed and would not stay here again. Unfortunately having very very sweet front desk staff doesn’t cover up for the lacking of promised amenities and housekeeping.

Frequently Asked Questions About Hampton Inn Augusta Fort Gordon

What are the check-in and check-out times at Hampton Inn Augusta Fort Gordon?

Check-in is at 3:00 PM and check-out is at 12:00 PM.

Is free breakfast provided at Hampton Inn Augusta Fort Gordon?

Yes, a free buffet breakfast is available including hot and cold items such as sausage, bacon, eggs, and fresh-baked waffles.

Brand Certified Facts from Hampton Inn Augusta Fort Gordon

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Certified March 01, 2026Yext Knowledge Graph
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