Business Details
About
Hotel
Begin each morning at the Hampton Inn by Hilton Augusta Fort Gordon with Hamptons free hot breakfast. Sample our famous fresh-baked waffles or try the hearty oatmeal with a choice of toppings. Our tempting buffet selection is filled with your favorite hot and cold breakfast items including sausage, bacon and eggs. If you're in a hurry, don't miss the most important meal of the day. Simply grab one of our free Hampton On the Run Breakfast Bags, available Monday to Friday, for a quick meal to go.
We offer a host of fantastic amenities to make your stay comfortable and memorable at this downtown Augusta hotel. Sleep well on the clean and fresh Hampton bed, check emails with free WiFi and watch movies on the 32-inch HDTV. Maintain your workout routine in the Precor fitness center and relax in the sparkling outdoor swimming pool and whirlpool as you take in the scenic natural surroundings. Business travelers can stay connected with the office at the spacious work area in each guest room, or use the handy lap desk to work in comfort.
Friendly service, clean rooms, comfortable surroundings every time. If you are not satisfied, we do not expect you to pay. Thats our commitment and your guarantee. Thats 100% Hampton.
Location
Hampton Inn Augusta Fort Gordon
306 Timbercreek Lane, Augusta, GA
30909, United States
Hours
Reviews
4.1
564 reviews
5 stars
317
4 stars
133
3 stars
40
2 stars
22
1 star
52
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted significant cleanliness problems, including dirty rooms, bugs, and unclean bathrooms.
Staff Performance
While some guests praised the friendliness and helpfulness of the staff, others reported unprofessional behavior and poor customer service.
Housekeeping Problems
Guests frequently mentioned that housekeeping services were inadequate, with some rooms not being cleaned during their stay.
Breakfast Quality
The breakfast offerings received mixed reviews, with some guests enjoying the options while others found them lacking or poorly managed.
Facility Maintenance
Several reviews pointed out issues with maintenance, including broken amenities, outdated facilities, and cleanliness concerns in common areas.
- KAKarina AdlerOct 19, 20252.0We recently checked in for a five day stay at this hotel. Location was very nice, quiet area right off the main road, not sketchy at all. The lobby was welcoming and the staff were all incredibly friendly while we’re here. Breakfast was great and offered good options. I wish I could say our whole experience was good, but it was not. When we arrived we inquired about the gym hours and were told to use it anytime…they neglected to mention the gym was being re-modeled and not open at all. We were traveling for a sports tournament as were several other guests and were not told the laundry room was also down for re-modeling, causing quite the predicament at 10pm one evening. This was incredibly frustrating. The icing on the cake was that during our five day stay we never had housekeeping come in. Sheets were never changed and the bed was never made. No clean towels, our dirty towels sat on the bathroom floor the whole stay. The trash was never taken out, ZERO cleaning. They never even entered the room. When we addressed this with the front desk staff, we were given an excuse. I have NEVER stayed at a hotel where housekeeping did not come and clean. I don’t even let my own home go that many days without a wipe down, making the bed, and clean towels. It was gross. I did call the corporate line the night before checkout and I did file a complaint because this was not ok. For what we paid, we were very very disappointed and would not stay here again. Unfortunately having very very sweet front desk staff doesn’t cover up for the lacking of promised amenities and housekeeping.
- PCPaul CardwellOct 11, 20255.0Had a great stay here the two working the front desk when I arrived wish I had asked you all names I really enjoyed checking in.
- SBShalonda BradleySep 22, 20251.0My mom stay with a friend at this hotel and she fell in the shower and broke 4 of her toes and when she checked out the room and to some young girl that she fell the young girl claimed she was going to inform her manager about the situation and no one has contacted my mom so now I'm getting a lawyer for my mom now due to the fact she fell and broke 4 of her toes it's pissed me off cause my mom injury and I not happy with the situation she has to go to have surgery done on her foot.
- RNRon NairnSep 19, 20254.0Thanks for the hospitality. Your teams are top notch.
- JKJoi KyzerSep 8, 20255.0Hotel was nice and is being renovated. Front desk associate was nice at check in,apologizing about not getting the king room I booked due to renovations.
Frequently Asked Questions About Hampton Inn Augusta Fort Gordon
What are the check-in and check-out times at Hampton Inn Augusta Fort Gordon?
Check-in is at 3:00 PM and check-out is at 12:00 PM.
Is free breakfast provided at Hampton Inn Augusta Fort Gordon?
Yes, a free buffet breakfast is available including hot and cold items such as sausage, bacon, eggs, and fresh-baked waffles.
Does Hampton Inn Augusta Fort Gordon offer pet-friendly accommodations?
Yes, both cats and dogs are welcome at the hotel.
Are parking facilities available at Hampton Inn Augusta Fort Gordon?
Yes, free self-parking is available for guests.
Is there a fitness center available for guests at Hampton Inn Augusta Fort Gordon?
Yes, a fitness center is available for free to all guests.
What accessibility features does Hampton Inn Augusta Fort Gordon provide?
The hotel offers accessible parking, accessible elevators, and is mobility accessible.
Can guests store their baggage at Hampton Inn Augusta Fort Gordon?
Yes, baggage storage services are available.
How can I reach Hampton Inn Augusta Fort Gordon using nearby transit or landmarks?
Hampton Inn Augusta Fort Gordon is near several hotels including Hampton Inn Augusta Fort Eisenhower and Homewood Suites by Hilton Augusta Gordon Highway, which can serve as recognizable landmarks. Nearby gas stations like Split Stop and RaceWay can also help locate the area. Guests can use these nearby places to navigate to the hotel easily.
Are there dining options close to Hampton Inn Augusta Fort Gordon?
Yes, nearby you can find the Hampton Inn Gordon Highway which offers food options, as well as Dragon Express, a Chinese and Asian restaurant, ideal for guests looking for nearby dining.
What can guests do nearby for automotive or travel needs when staying at Hampton Inn Augusta Fort Gordon?
Nearby facilities include U-Haul Neighborhood Dealers for truck rentals, gas stations like bp America, and automotive dealers such as MotoFino USA, all of which may be convenient for guests with travel or vehicle needs during their stay.