Business Details
About
Hotel
Welcome to the DoubleTree by Hilton Hotel Augusta, located only 13 miles from Augusta Regional Airport and just two miles from Augusta Mall. This Georgia hotel provides a complimentary shuttle service to and from the Augusta Regional Airport. Our friendly staff is waiting to greet you with one of our signature freshly baked chocolate chip cookies.
Each room features a 32-inch LCD HDTV, MP3 clock radio and complimentary high-speed WiFi. Upgrade to a spacious suite to relax in your own whirlpool tub. Accessible rooms are available for guests who require modified amenities.
Hold your business meeting or social event in one of our 11 meeting rooms. The fabulous Grand Ballroom Combination can accommodate up to 500 guests. The DoubleTree by Hilton Hotel Augusta is conveniently situated near major companies and corporate offices like Fort Gordon, ADP, EZ-GO Textron, Club Car, Procter and Gamble, Kellogg’s, Electrolux and International Paper.
Exercise in the fully equipped fitness room, or enjoy a relaxing swim in the heated indoor pool and spa. A visit to historic Augusta is not complete without a stroll through the plaza at Riverwalk Augusta. Enjoy delicious American classics with the whole family in a relaxed atmosphere at Andrew’s restaurant, or visit the sophisticated Lotus Lounge for drinks with friends or colleagues.
Location
DoubleTree by Hilton Hotel Augusta
2651 Perimeter Parkway, Augusta, GA
30909, United States
Hours
Reviews
3.9
1,919 reviews
5 stars
911
4 stars
459
3 stars
233
2 stars
135
1 star
181
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the staff for their friendliness and helpfulness, highlighting individuals like Samuel, Jeffrey, and others for exceptional service.
Room Conditions
Numerous reviews indicated that the rooms were outdated, dirty, and in need of maintenance, with issues such as mold, unclean bathrooms, and broken amenities.
Cleanliness Issues
Guests frequently reported cleanliness problems, including dirty carpets, unclean bathrooms, and the presence of pests like bedbugs and cockroaches.
Breakfast Quality
The breakfast offerings received mixed reviews, with some guests finding it overpriced and lacking in quality, while others enjoyed it.
Hotel Condition
Overall, the hotel was described as old and in disrepair, with many areas needing renovation and maintenance.
- TRTati R2 days ago5.0Very friendly staff. Would stay here if I needed to visit Augusta 😊!
- AAAlex3 days ago1.0The lobby was gorgeous and the gym was impressive. The pool room was pretty but the pool itself was dirty (dead bugs, clumps of hair floating around). My room was also a bit dirty with mud on the curtains (I hope it was mud…). I will definitely not be staying here again. The staff were lovely though! I’d definitely recommend hosting a convention here, just not staying the night.
- CRCarl-Gustav Renmarker3 days ago2.0Ingen vidare upplevelse. Vi var ett sällskap och alla hade konstigheter med rummen, allt från getingar till konstig lukt. Mycket ljud från motorvägen på den sidan som låg mot vägen. Jag hade en fläkt på rummet som inte gick att stänga av. Snuskig innomhuspool. Litet plus för bra gym. Konstigt lappsystem för frukosten där de anställda typ hade konflikt över hur systemet var (om det var en lapp per dag eller en för hela resan), som faktiskt gick ut över oss gäster. Otrevlig frukostpersonal. Detta hotell har nog sett sina bästa dagar och på väg utför.
- ASAubrie SmithNov 2, 20252.0The hotel was very outdated and it was very clear that they tried to cover up things that made it look old. My room was disgusting and it was not cleaned. Would not recommend for solo traveling. I never felt safe there. I didn’t get the best customer service from the front staff either. I was waiting to check out and the employee was watching his iPad for 10 minutes until he came to help me. Save yourself the trouble and don’t go here.
- JRJohn RoderOct 19, 20251.0This is an old hotel. It’s a lipstick on a pig place with newer carpet but that’s it. Beat up furniture. Outlets loose and falling out of walls, toilets that don’t flush properly in a tight bathroom and, best of all, no hot water for my stay. The room was clean and bed comfortable. Banging old elevator and inappropriate rap music in the lobby and a poor breakfast for $16.95 plus tax that’s on par with a free breakfast at other hotels. I don’t review many hotels except the bad ones. This is a bad one.
Frequently Asked Questions About DoubleTree by Hilton Hotel Augusta
What are the check-in and check-out times at DoubleTree by Hilton Hotel Augusta?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Does DoubleTree by Hilton Hotel Augusta offer free WiFi for guests?
Yes, free WiFi is available in public areas of the hotel, including a public internet terminal.
Is parking available at the DoubleTree by Hilton Hotel Augusta?
Yes, free self-parking is available for guests.
Are pets allowed at the DoubleTree by Hilton Hotel Augusta?
Yes, both cats and dogs are welcome at the hotel as pets are allowed.
Does the hotel provide airport shuttle service?
Yes, the hotel offers a complimentary airport shuttle service to and from Augusta Regional Airport.
What dining options are available at DoubleTree by Hilton Hotel Augusta?
The hotel features 4 restaurants including Andrew’s restaurant serving American classics and the Lotus Lounge for drinks.
What fitness and recreational facilities does the hotel have?
Guests can enjoy a free fitness center, a heated indoor pool with a hot tub, an outdoor pool, and kid-friendly activities.
Are there meeting and event spaces available at the hotel?
Yes, the hotel has 12 meeting rooms including a Grand Ballroom Combination that can accommodate up to 500 guests.
How can guests get to DoubleTree by Hilton Hotel Augusta using public transportation or local services?
Guests can use the hotel's free local shuttle service, and nearby points of interest include business hubs and entertainment like The Dinner Detective Murder Mystery Dinner Show for regional transit options.
What nearby entertainment can guests visit before or after their stay?
Guests can enjoy a show at The Dinner Detective Murder Mystery Dinner Show or explore the Riverwalk Augusta plaza, both located near the hotel.