Best Western Plus Augusta North Inn & Suites

4.0
992 reviews

About

Hotel
The Best Western Plus Augusta North Inn & Suites continues Best Western Hotels & Resort’s rich history - always providing guests with a stylishly unique hotel experience. Located in Augusta,GA, this carefully chosen upper-midscale hotel has been selected for their ability to offer travelers seeking a unique and memorable stay at an outstanding value.

Location

Best Western Plus Augusta North Inn & Suites
1062 Claussen Rd, Augusta, GA
30907, United States

Hours

Reviews

4.0
992 reviews
5 stars
511
4 stars
249
3 stars
95
2 stars
42
1 star
95

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of individuals who provided exceptional service.

Cleanliness Issues

Numerous reviews highlighted significant cleanliness problems, including dirty rooms, unclean bathrooms, and inadequate housekeeping services.

Breakfast Quality

The breakfast service received mixed reviews, with many guests reporting that food items were often missing or of poor quality.

Room Maintenance

Several guests reported issues with room maintenance, including broken amenities, malfunctioning appliances, and overall dated conditions.

Overall Experience

Customer experiences varied widely, with some expressing satisfaction while others reported severe dissatisfaction, leading to a lack of recommendations for the hotel.
  • JB
    Jennifer Brook
    Nov 12, 2025
    4.0
    I stay a night or two monthly for medical/business reasons. Just about every time we go, there is an issue (a minor one) with a room (phone doesn't work, bed busted, a/c unit isn't working correctly) BUT the friendly, hard-working staff ALWAYS take time to fix it and/or give us a different room without an issue. The staff's awesome attitude is what keeps me coming back!!!! :)
  • IG
    Irwin Giles
    Nov 6, 2025
    1.0
    Rooms work on a clean.
  • DB
    David Bales
    Oct 22, 2025
    5.0
    Great, place to just get away or if you're traveling and pet friendly!
  • BC
    Bezaida Betzy Castro
    Oct 17, 2025
    1.0
    My husband and I stayed October 10, 2025, we have a miserable experience. This is nothing compared with the previous stayed in others BW. We stayed for one night. I'm a recent kidney transplant in Augusta. The bed have a iron tube that heat my foot and still suffering from it... the toilet keeps making a flushing sound every often and at night we wasn't able to rest... the windows shape curtains don't close until the bottom and even if you turn off the lights, the room is bright at night... the usb plugs don't work either the coffee machine... the receptionist was eating and talking to us while making the check in... We will attach some of the pictures... Be careful with choosing this hotel or brand... Not even a one star for this stay.
  • BJ
    Brad Johnson (Brad Johnson)
    Oct 9, 2025
    1.0
    You charge for early check in. Nickel and dime patheticness. This last time staying at a Best Western. I've never once been charged for checking in early. Good to know for the future.

Frequently Asked Questions About Best Western Plus Augusta North Inn & Suites

What is the address of Best Western Plus Augusta North Inn & Suites?

The hotel is located at 1062 Claussen Rd, Augusta, GA 30907, US.

Does Best Western Plus Augusta North Inn & Suites offer free Wi-Fi to guests?

Yes, the hotel provides free Wi-Fi access to all guests.