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The Starling Atlanta Midtown, Curio Collection by Hilton

3.9
(3672 reviews)

Business Details

188 14th St NE, Atlanta, GA
30361, United States
(404) 892-6000
https://www.hilton.com/en/hotels/atltwqq-the-starling-atlanta-midtown/

About

HotelHilton
In the heart of Midtown Atlanta, we are next to Colony Square shopping Mall and several restaurants. The High Museum of Art, MODA, Piedmont Park, and Atlanta Botanical Gardens are all within a mile of our hotel. Downtown attractions are less than 15 minutes away. Our hotel offers over 40,000 sq. ft. of meeting space and a seasonal outdoor pool.

Location

The Starling Atlanta Midtown, Curio Collection by Hilton
188 14th St NE, Atlanta, GA
30361, United States

Hours

Reviews

3.9
3,672 reviews
5 stars
1,851
4 stars
801
3 stars
396
2 stars
229
1 star
395

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many guests praised the staff for their exceptional service, particularly mentioning individuals like Anthony, Regina, and Dontae for their friendliness and helpfulness.

Location

The hotel is well-located in Midtown Atlanta, with easy access to restaurants, bars, and attractions, making it a popular choice for visitors.

Cleanliness Issues

Several reviews highlighted concerns about cleanliness, including unclean rooms, visible dust, and issues with bathroom sanitation.

Parking Costs

Guests frequently expressed dissatisfaction with the high parking fees, noting that both valet and self-parking options were expensive.

Noise Levels

Multiple reviews mentioned noise disturbances from other guests and thin walls, making it difficult for some to relax during their stay.
  • RR
    Robert
    today
    4.0
    Online pictures made it seem nicer than it was overall. Staff was friendly and great proximity to good and drinks. Housekeeping could do a better job for sure. Bathroom had hair in shower and around shower, makeup remover pad in corner of the bathroom, etc. Didn't feel like I had a clean room overall but did feel like I had clean sheets. Bed and pillows super comfortable. Building in the room had decent amount of wear and tear like he bottom of the slider door being worn to a 1" radius from use, laminate on desk bubbling, etc. Next time in Atlanta I'll probably try to find something newer.
  • ZH
    Z Huddy
    Feb 19, 2026
    1.0
    I’ve stayed at this property since it operated as the W, and it was always my preferred hotel in Atlanta. Unfortunately, this was by far the most frustrating and disappointing experience I’ve had here. Valet is $90 per night, yet the phone went unanswered multiple times, resulting in unnecessary Uber rides and excessive wait times. When you’re paying premium rates, basic responsiveness shouldn’t be an issue. I booked a spa service to relax, only to wait 45 minutes for an elevator afterward. That completely defeats the purpose of a 90-minute de-stress session. Out of the entire staff, I can count on one hand fewer than five people who were genuinely kind, allowed me to speak without interruption, or didn’t display an unacceptable attitude. Hospitality should never feel like an inconvenience to the staff. To top it off, the room condition was unacceptable — two large cracks, visible dust, and a broken toilet seat. That’s simply not the standard this property used to uphold. I sincerely hope management takes the time to respond or reach out. Based on this experience, I cannot recommend this hotel, and I won’t be returning.
  • WR
    Wajji Rizvi
    Feb 17, 2026
    1.0
    I had a very disappointing stay at The Starling Midtown Atlanta. The hotel looks nice in pictures, but the actual experience was far from what I expected. The room was not properly cleaned, there was visible dust on surfaces, and the bathroom didn’t feel sanitary. The bed was uncomfortable, and the pillows felt cheap. For a hotel that markets itself as upscale, the overall condition felt neglected. Customer service was also lacking. The front desk staff were not very welcoming or helpful when I brought up concerns. It felt like guest satisfaction wasn’t a priority. On top of that, the walls were thin, and I could hear noise from the hallway and nearby rooms late into the night, making it hard to get proper rest. For the price they charge, I expected much better quality and service. I would not stay here again and would not recommend it to anyone visiting Atlanta.
  • PB
    Paige Billings
    Feb 16, 2026
    5.0
    Phenomenal Experience - Front Desk and The Commons Breakfast February 2026 Stayed here while celebrating my birthday. Regina at the front desk was amazing and so helpful with directions and recommendations and made the stay so enjoyable. The Commons Restaurant was delicious and such a nice departure for y oh e standard hotel breakfast. The staff was phenomenal when with it being packed. Our waitress, Nicole, both mornings remembered our drinks and preferences from the day before and just brought such joy and brightness to the mornings. Briana was so helpful and kind as well. The entire breakfast staff, Briana, Nicole, Tyler & Hanna, were gracious and made sure the food was hot on the Buffett and that everyone had what they needed. I travel quite often both domestically and internationally, and rarely write reviews. Can’t remember the last time I did, but the staff mentioned here deserves the recognition for excellent service. Thank you especially to Regina (front desk) and Nicole & Briana (breakfast) for helping us find a little piece of calm and sanctuary during the chaos of Valentines weekend (and cheerleaders everywhere 😊)
  • JH
    Jessica Hall
    Feb 11, 2026
    5.0
    An Unforgettable Birthday Experience My husband and I drove in from Knoxville, Tennessee for a birthday weekend getaway, and without question, this was one of the most memorable birthday experiences I have ever had. The reason is simple. The people. From the moment we arrived, the service was exceptional. Our valet, Enoch, unloaded our entire car, brought everything up to the room, hung our jackets in the closet, placed our belongings neatly in the bedroom, and was incredibly accommodating. It set the tone immediately. Regina at the front office was warm, polished, and genuinely welcoming. Colin, the hotel manager, went above and beyond. He sent a beautiful bottle of champagne and a charcuterie board to our room for my birthday, bought me a celebratory drink on our first night, and followed up afterward with a thoughtful email to ensure everything was superb. That level of leadership is rare. At the spa, Dervin graciously worked me in last minute for a 50 minute massage with Tomiko, and it was phenomenal. Tomiko is incredibly talented. Dervin also followed up to make sure the experience exceeded expectations, and it absolutely did. And Dee at the bar made one of the most impressive martinis I have ever had. The room was spotless. The energy throughout the property was polished yet warm. What stood out most was the consistency. Every single person delivered excellence. Because of this experience, we have already decided to return once a quarter. I have shared our stay on Instagram and Facebook and will continue recommending this hotel to friends. Thank you for making my birthday unforgettable. We cannot wait to come back.

Frequently Asked Questions About The Starling Atlanta Midtown, Curio Collection by Hilton

What are the check-in and check-out times at The Starling Atlanta Midtown?

Check-in time is at 4:00 PM and check-out time is at 11:00 AM.

Is The Starling Atlanta Midtown accessible for guests with mobility challenges?

Yes, the hotel offers accessible parking, elevators, and pool facilities suitable for guests with mobility needs.

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