Signia by Hilton Atlanta Georgia World Congress Center

Reviews

• DT

  David Townsend

  6 days ago
  5.0
  I recently stayed at the Signia by Hilton Atlanta while attending the John Hope Bryant Global Conference, and I can honestly say the experience exceeded every expectation from the moment my guest and I arrived. From check-in forward, the service was nothing short of five-star. Kiara, our Guest Service Agent, was absolutely phenomenal. She warmly welcomed us and made the brilliant recommendation that we enroll in Club Signia—a decision that turned out to be a total game changer. The food and drinks were sensational, but what truly elevated the experience was the exceptional service we received during every visit to the Club. A special thank you to Latristian and Arkeia, who were simply amazing—attentive, professional, and genuinely welcoming. Their hospitality was matched by an equally outstanding team that deserves recognition: Jason (JB), Diamond, Tia, Jael, and OJ. Each interaction reflected consistency, teamwork, and a true commitment to guest satisfaction. During our stay, we also had the pleasure of interacting with Nadia Liverpool, Front Desk Manager, whose leadership and personal touch made our experience truly unparalleled. At one point, I honestly felt like I was staying at the Ritz-Carlton, where I am a frequent guest. It’s no surprise these properties share ownership—the level of service, attention to detail, and overall excellence at Signia by Hilton Atlanta is simply top-tier. In short, Signia by Hilton Atlanta is the bomb. If you’re looking for luxury, professionalism, and a team that goes above and beyond to make your stay unforgettable, this is the place. I cannot wait to return.
• KS

  Kenoshia Stevens

  6 days ago
  5.0
  The hotel is beautiful, but the customer experience we received during this stay (Dec 31, 2025) was EXCEPTIONAL! Ms. Kierica at the front desk had the most bubbly, beautiful personality I’ve seen in hospitality in a long time. She is exactly where she needs to be…making each client feel special. I have severe allergies and she made sure the room was free and clear of feathers before we were allowed to go up. She triple checked with housekeeping to make sure our experience would be pleasant and to make sure that I would not fall ill during our stay. I honor and respect her for that. Her people facing skills made our stay even more pleasant. This was our second visit to your hotel within a month and because of her we are planning our next visit. She is a gift and I pray that she is treated as such. I certainly hope she is there when we return! It was pleasure to speak with her and learn more about your establishment. Banthonystevens & Kenoshia
• MD

  Mary E. M. Dickey

  Jan 6, 2026
  5.0
  Dear Hilton Club Signia Team, I would like to extend my sincere gratitude to the exceptional staff members who made my husband’s birthday staycation truly unforgettable. From the moment we arrived, we were embraced with warmth, professionalism, and thoughtful celebrations that exceeded all expectations. Chef Lorenzo delivered an outstanding culinary experience, Supervisor Johnathan ensured everything ran seamlessly, Bartender OJ added a perfect personal touch to our evening, and our Amazing Ambassador, Arkeia R., went above and beyond to make us feel genuinely celebrated and cared for. Each of these team members exemplified impeccable service, true professionalism, and heartfelt hospitality. Their attention to detail and genuine kindness transformed our stay into a memorable celebration that we will cherish. Please extend our deepest thanks to each of them. Experiences like this are why Hilton continues to stand out as a leader in hospitality. Warm regards, Abraham & Mary E. M. Dickey
• AG

  Andrea Gillespie

  Jan 3, 2026
  5.0
  As my stay comes to an end, I would be remiss if I didn’t take a moment to recognize everyone who made my experience truly exceptional. My experience at Signia by Hilton Atlanta was absolutely outstanding, and that is 100% because of the incredible staff who went above and beyond at every turn. From valet service to thoughtful recommendations on places to go and even genuine, meaningful conversation every interaction elevated my stay. The Club Signia Exclusive experience exceeded all expectations and set a new standard for hospitality. I especially want to highlight Arkeia, JB, and OJ they truly set the gold standard. From the moment I arrived, they made me feel genuinely welcomed, valued, and completely taken care of. They were welcoming, attentive, and professional the kind of people who instantly makes you feel like you’re in the best hands possible. Together, they delivered the best service I’ve ever experienced at a hotel. A heartfelt thank you as well to Diamond, Jael, Bryce (Club), Bryce (Valet), and LaTristian. Each of you played a role in making my stay unforgettable through your professionalism, positive energy, and commitment to excellence. This is what world-class hospitality truly looks like. Because of this incredible team, I will absolutely be returning and recommending this hotel to everyone I know. Thank you all again for such an amazing experience! 🙌✨
• KK

  Kara

  Dec 22, 2025
  3.0
  We've stayed at this hotel twice now for events because the location is conveniently connected to GWCC. Though the issues we experienced this visit are making us reconsider for future stays, as the price is high for the lack of maintenance. We were moved rooms twice because the power kept going out. We've seen older reviews about this issue on higher floors and it seems like it's still an issue (we didn't not lose power on the 36th floor during our last visit). This visit, our first and second rooms on the 36th floor lost power multiple times (nothing running, just lights), which was inconvenient when needing to be ready for our event at a certain time. Engineering reset the breaker a few times before we were finally moved to a new room, our 3rd room was on the 29th floor and we did not have power issues. We had to pack our things in the dark and wait for the bell service to arrive. The 3rd room was not properly cleaned or vacuumed, missing hand soap, had tile damage to the shower, and stains on the floor and robes. The ice machines on multiple floors (we checked ours and adjacent ones) were not working. It wasn't until this final room change where we were offered any compensation, in a $150 credit. Of course once we received the final bill, the credit was not applied and we had to go to the front desk again to get it corrected. Overall not the experience I expected from a hotel that calls itself "luxury". The valet-only is inconvenient when there are many parking decks nearby, so you're forced to use the bell service and wait on your things if you want to use a cart. I guess it's expected at a nicer hotel, but annoying to not be able to handle your own luggage. On the positive side, the hotel has a wide range of food and drink options (prices medium to high as expected) that taste fine and well prepared. The rooms are fairly large and have fridges, kettles, and coffee makers (no microwaves). And most of the employees were friendly. I did appreciate that they called after our 2nd room change to make sure there were no other issues.

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