Hotel Indigo Atlanta Midtown by IHG

Reviews

• BI

  Brownies N Icecream

  2 days ago
  1.0
  Please be cautious if you are considering staying at this hotel. First, if you only plan to park overnight and will be entering and exiting just once, do not pay the $50 parking fee through the hotel. It is only $45 if you pull a ticket yourself. Save your money. Second, carefully review your account before you leave. I was never sent a folio, and I was charged for bottled water that I did not drink or even touch. When I called, they said they would credit the charge. Instead, I was charged again. When I contacted them about the second charge, they told me to wait a few days. I still have not received my refund, and now I'm charged two times for something I never even touch. I have filed a dispute with my credit card company. Be aware and double-check your bill. There are plenty of other places to stay.
• KS

  kat star

  4 days ago
  4.0
  The bathrooms are extremely small. However, the staff was very helpful (shout-out to Don), and the room itself was a good size and clean, so overall I would recommend.
• JW

  Joni White

  5 days ago
  5.0
  I recently stayed at Hotel Indigo Midtown Atlanta, and I have to give a special shoutout to Izaya at the front desk. From the moment we arrived, he absolutely made the experience. Izaya has an incredible sense of humor and a natural ability to read the room. He struck that perfect balance of being professional, welcoming, and genuinely fun to talk to. After a long day of travel, being greeted by someone with that kind of positive energy makes a huge difference, and he instantly set the tone for a great stay. Customer service like that is rare. You can tell he truly enjoys interacting with guests and takes pride in creating a memorable experience. Hotel Indigo is lucky to have him as the face of their front desk. If you’re staying there and Izaya is working, you’re in great hands! I recently stayed at Hotel Indigo Midtown Atlanta, and I have to give a special shoutout to Izaya at the front desk. From the moment we arrived, he absolutely made the experience. Izaya has an incredible sense of humor and a natural ability to read the room. He struck that perfect balance of being professional, welcoming, and genuinely fun to talk to. After a long day of travel, being greeted by someone with that kind of positive energy makes a huge difference, and he instantly set the tone for a great stay. Customer service like that is rare. You can tell he truly enjoys interacting with guests and takes pride in creating a memorable experience. Hotel Indigo is lucky to have him as the face of their front desk. If you’re staying there and Izaya is working, you’re in great hands!
• SD

  Scott Demarco

  Feb 17, 2026
  1.0
  Horrible service at this hotel. General Manager will not return call to a diamond elite member about a concern with hotel bill. I’ve left my phone number with the General Manager on 3 separate occasions with no call back. Who should I contact to resolve this billing issue? Another week has gone by and I have not received a call back from anyone at this hotel.
• MF

  Mary Fickentsher

  Feb 11, 2026
  1.0
  We arrived in our room unpacked then opened the tiny doors that led to the tiny bathroom and there was a used condom on the toilet they switched our rooms but that made us late to the concert we were here to see and I got bit several times in the night by bed bugs and our new room smelled like a foot please don’t stay here it’s sickening also you have to pay 50$ for parking just for one night !!!!!

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