Business Details
About
Extended Stay HotelHotel
Our new all-suite hotel is less than seven miles from Hartfield-Jackson Atlanta International Airport, Georgia International Convention Center and Delta Flight Museum. Stays always include free breakfast, free WiFi and a pet-friendly suite with kitchen, sofa and plenty of storage space.
Location
Home2 Suites by Hilton Atlanta Airport West
3700 Princeton Lakes Pkwy, Atlanta, GA
30331, United States
Hours
Reviews
2.8
617 reviews
5 stars
182
4 stars
59
3 stars
53
2 stars
88
1 star
235
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many guests praised the friendly and accommodating staff, particularly mentioning individuals like Ms. Vee, Ms. Dee Dee, and others for their hospitality.
Cleanliness Issues
Several reviews highlighted cleanliness problems, including dirty rooms, musty odors, and unclean common areas.
Breakfast Quality
The breakfast offerings received mixed reviews, with many guests expressing disappointment over limited options and poor quality.
Room Conditions
Guests reported various issues with room conditions, including musty smells, broken amenities, and inadequate bedding supplies.
Location Concerns
While the hotel is conveniently located near restaurants and shops, some guests expressed safety concerns about the surrounding area.
- MMMichael mwrNov 17, 20252.0I would pass on this location! It's listed as an extended stay but only cooking device you get is a microwave. The place had all kinds of repair and cleanliness issues. They also use way too much room spray all over the hotel. The breakfast is a make it yourself sandwich each day with some other items. Which would be ok but on the fist morning they ran out of eggs 20 minutes into breakfast. The lady at breakfast was very nice but when management does not provide everything needed there's only so much that can be done.
- JDJosie DanielsNov 10, 20253.0The maid service did not put paper towels nor soap in my room. I didn't check in until 10 PM so they had plenty of time. The food and service was great, but I did feel disappointed 😞 $125/night...the least I could get is soap to was my hands.
- JRjulia maria RuizNov 5, 20255.0Tiene una ubicación estupenda para quienes gustan caminar al lado tiene un gran centro market park con muchas tiendas
- CLCharlie LawrenceNov 4, 20255.0I don't know where to start with my stay! It was such an awesome experience and we felt so welcomed by all the staff! The location was in the perfect location because it's so close to all your major restaurants, shopping centers, theaters and much more! The hotel was very clean and our room was very clean also! Ms Vee The General Manager is THE BOMB BABY! She represents the Hilton brand very professional and well! She made everything so awesome! I love her! This will definitely be my go to hotel when I visit Atlanta! Don't hesitate just book and don't get caught up on them bougie reviews! Thanks again for your hospitality
- RCRuben Gonzalez CastilloNov 2, 20255.0Hotel is very good and really good location if you need to be close to the airport! Service make the difference!.. The lady on the breakfast area was nice and funny!
Frequently Asked Questions About Home2 Suites by Hilton Atlanta Airport West
What are the pet policies at Home2 Suites by Hilton Atlanta Airport West?
Pets are welcome at this hotel, and both cats and dogs are allowed.
Does the hotel provide free WiFi and digital room keys?
Yes, the hotel offers free WiFi available in public areas and digital guest room keys for a seamless experience.
What are the check-in and check-out times at the hotel?
Check-in is at 3:00 PM and check-out is at 11:00 AM.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel offers accessible parking, accessible elevators, and is mobility accessible.
Are there any fitness or pool facilities available?
The hotel has a free fitness center and one indoor pool for guest use.
Does the hotel provide housekeeping and enhanced cleaning services?
Housekeeping is available and employees are trained in cleaning procedures and hand washing, with commercial grade disinfectants used.
Can guests find food and vending options on-site?
Yes, there is a convenience store and vending machines available at the hotel, but no full-service restaurant.
What payment options are accepted at Home2 Suites by Hilton Atlanta Airport West?
The hotel accepts American Express, Cash, Diners Club, Discover, MasterCard, and Visa.
Which nearby entertainment venues can guests visit before or after their stay?
Guests can enjoy movies at AMC Entertainment, Movies Atl, or AMC Camp Creek 14 theaters located nearby.
Are there nearby dining options close to the hotel?
Yes, nearby dining options include Zaxby's for fast food chicken and Harold's Bar & Grill offering American cuisine.
What nearby fitness and wellness centers are available to guests?
Guests can visit Best Bod 4 U gym and Massage Envy - Camp Creek spa located near the hotel.