Hilton Garden Inn Atlanta Midtown

Reviews

• TK

  Tom Kustron

  Feb 22, 2026
  1.0
  Hotel was ok but there are better options that are nicer. I booked by calling for the room but they insist I used expedia so as i dont receive honors points. I knew something was up when they couldn't find the reservation at check in.
• QQ

  Quentin_D

  Feb 11, 2026
  5.0
  Bad reviews travels faster than the good ones. But one good review can change everything. I was here on a work visit. The location- is good. Very good location. But you will have a lot of homeless people to deal with. I think they should work more on security. Though they never bothered me as i went out for my early morning jog The rooms- needs to be updated. Looks quite outdated but just a little change here and there can make it better. Noise coming from the highway can be very upsetting. If you are a lite-sleeper, you shouldn't bother staying here. Service- Its everything in Hospitality. My stay was excellent. Though at check in, it looked like the lady at the front desk was clueless. No excitement. The other lady who later walked past me too looked like she was just woken up from sleep and the whole smell of cigarette followed her as she walked pass me. Who i later realized was also a frontdesk agent. They both didnt make it welcoming. For my first 2 days, it wasnt so good. The coffees where cold in d afternoon. The coffee table was not inviting. But the night shift lady changed the whole experience on my 3rd night. As early as 5am in the morning the entire face of the coffee stand looked inviting. Well arranged, no traces of sugar or any spill on the table. Neatly cleaned. And I was welcome with a beautiful goodmorning and a very welcoming smile. For the rest of my nights, Ms Oppy birth this review. She was professional, very well put together, courteous & respectful(unlike the ones I first had encounter with) I made mention of how she handled the few issues I had to my friend who was at your property a few weeks before mine and he also attested to Ms Oppy's professionalism. Thank you Ms oppy, I will be visiting by April and be staying on this property because of her. Valet is $50. Solomon in valet was also professional. Incidental is $100 per night. Breakfast is about $17 but the bacon is soooo good.
• DM

  D M

  Jan 20, 2026
  1.0
  I usually have great experiences with Hilton hotels, but unfortunately, this location was a major disappointment. I will not be returning, nor would I recommend this hotel to others. Customer service was generally okay, except for one staff member named Krystal, who was extremely rude and unprofessional. In addition, the shower water never got hot during our stay. To make matters worse, the plumbing appeared to be installed incorrectly—the hot water came out cold and the cold water came out hot. Even then, the water was only lukewarm the entire time we stayed. We also found a bug in our room, which raised serious concerns about cleanliness and overall maintenance. At checkout, I noticed my card was charged $6 for bottled water, despite being told at check-in that the water in the room was complimentary. Initially, the charge was $3. When I called the front desk to question the charge, I was told someone would follow up with me regarding the issue. Without my consent, the charge was increased from $3 to $6 based on that phone conversation. I was assured that Hilton would call me back regarding this charge, but I have yet to hear from anyone. Also, valet was very slow and unaccommodating for Hilton to charge $50 per night. Definitely not worth it. This situation has been handled very unprofessionally, and I will be disputing the charge. Overall, this experience fell far below Hilton standards, and I am extremely disappointed. This trip didn't do anything but waste my time and money.
• E

  Egor Казак

  Jan 4, 2026
  5.0
  Great rooms
• TT

  Trex Trex

  Dec 20, 2025
  5.0
  Loved all the staff at front desk and valet parking. Appreciate all of you. Merry Christmas 🎅 🎄 ❤️

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