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Hilton Garden Inn Atlanta - Buckhead

3.8
(1873 reviews)

Business Details

3342 Peachtree Road, NE, Atlanta, GA
30326, United States
(404) 231-1234
https://www.hilton.com/en/hotels/atlkhgi-hilton-garden-inn-atlanta-buckhead/

About

HotelHilton Garden Inn
Make yourself at home at our new Hilton Garden Inn Atlanta Buckhead hotel. Located in the heart of Buckhead in Tower Place Complex, Atlanta’s best dining and retail hubs are just steps from our front door. Take a short stroll over to Lenox Square®, or head over to Buckhead Village Entertainment District. With the MARTA Rail Station only 100 yards away, you’ll enjoy easy access to Downtown, Midtown and the airport as well as popular attractions such as Philips Arena, Mercedes Benz Stadium, Emory University and GA Tech. Enjoy a host of thoughtful amenities at our Atlanta hotel. You’ll feel right at home in a stylish guest room featuring complimentary WiFi, microwave, mini refrigerator and much more. Enjoy the convenience of a full-service restaurant and lounge, room service, and 24-hour Pavilion Pantry®. Our fitness center and business center are open 24 hours for your convenience and our vast meeting and banquet space is the ideal spot for your next conference or special event.

Location

Hilton Garden Inn Atlanta - Buckhead
3342 Peachtree Road, NE, Atlanta, GA
30326, United States

Hours

Reviews

3.8
1,873 reviews
5 stars
863
4 stars
415
3 stars
228
2 stars
135
1 star
232

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many guests praised the staff for their friendliness and helpfulness, particularly mentioning individuals like Kat, Jay, and Chenel for their exceptional service.

Cleanliness Issues

Numerous reviews highlighted significant cleanliness problems, including mold, stains, and unclean bathrooms, leading to a negative perception of the hotel's maintenance.

Room Quality

Guests reported that rooms were often outdated and in need of repairs, with issues such as broken fixtures, unpleasant odors, and general disrepair.

Customer Service

While some staff were commended, others received criticism for being rude or unhelpful, particularly at the front desk, which affected the overall guest experience.

Valet and Parking

Valet service received mixed reviews, with some praising the staff while others complained about long wait times and high parking fees.
  • SH
    Sean Herl
    Feb 24, 2026
    5.0
    Kat is hands down one of the best bartenders I’ve ever had the pleasure of being served by. From the moment you sit down, her energy, professionalism, and genuine friendliness stand out. She’s incredibly attentive without being overbearing, remembers orders with impressive accuracy, and always seems to know exactly what to recommend. What really sets Kat apart is how effortlessly she balances speed with quality. Drinks are made perfectly, presentation is on point, and you never feel like you’re waiting long, even when the bar is busy. She creates an atmosphere that makes you want to stay, relax, and enjoy the experience. Great service can make or break a night out, and Kat absolutely makes it. If you’re lucky enough to have her behind the bar, you’re guaranteed excellent service and a great time.
  • CC
    Crystalynn Clark
    Feb 24, 2026
    5.0
    This hotel has very nice, clean rooms with great customer service. I’ve stayed here several times over the past 5-6 years, and always come back to see Kat (the bartender). She is top notch, friendly, and my favorite part of staying here!
  • LR
    Lily Rose
    Feb 24, 2026
    5.0
    The customer service provided by David the overnight front desk agent during my stay was impeccable! He knew the area well and could provide great recommendations, and when I needed additional pillows and another blanket (because my arthritis was flaring up), not only did he provide these but he brought them directly to my room. These personal touches really made me feel like a special VIP guest. It’s never my intention to be a difficult guest, yet I seem to ask for something every night. In the same way, my mom took care of me on a day when I was home sick from school, the hospitality I received at this location really highlighted the southern hospitality that Georgia is known for. Way to go Buckhead Atlanta! If management reads this, forward it to corporate, David deserves a raise! They ALL do!!!
  • SR
    Sara Rupp
    Feb 20, 2026
    2.0
    Worst hotel experience ever. They almost didn't let me check in because I don't carry a credit card to put a "required" deposit for "incidentals" which I don't get. The girl at the front desk was very rude about it too. I get checked in and they give me keys, and I get to my room where the key doesn't work. Thank goodness for the supervisor from housekeeping who was in the elevator when I got back on to go back downstairs and get another key. She took care of letting me in and then went and got me another key. Beds are OK, but the top blanket felt terrible when I tried to sleep with it on so that came off quick. The 2nd morning there I was awoken by someone using an electric saw at 6:30am. NOT impressed. I'll stay somewhere else next time I come to Atlanta.
  • AJ
    Alicia James-Christian
    Feb 17, 2026
    4.0
    My experience was fine initially we did get there late so the person who was supposed to be at the front desk was definitely not there. She did say that we could have just came and got her as supposed to call him, but why would we have thought of doing that if there was nobody at the front the valet was on it they always made sure that our car was ready and available. The breakfast actually was surprisingly good at the potatoes are delicious and you can make your own waffle and they do have someone that will make you omelettes so the breakfast was definitely a plus they were super accommodating. The staff just that my room did not have a refrigerator and they had to look for multiple irons and I did not feel like the tub was cleaned even when I got there I asked the girl to clean it again, and I still felt like it wasn’t sufficiently cleaned but other than that the room was clean and the service was nice so I’m not complaining and I may stay here again!

Frequently Asked Questions About Hilton Garden Inn Atlanta - Buckhead

What are the check-in and check-out times at Hilton Garden Inn Atlanta - Buckhead?

Check-in time is 3:00 PM and check-out time is 12:00 PM.

Is Hilton Garden Inn Atlanta - Buckhead pet-friendly?

Yes, the hotel welcomes both cats and dogs.

Brand Certified Facts from Hilton Garden Inn Atlanta - Buckhead

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