Hampton Inn & Suites Atlanta-Downtown

Reviews

• BM

  Barbara J Mroz

  today
  5.0
  Best room layout ever! Entering the room we had a sofa, desk, and television. Continuing on there was a sink, refrigerator, and coffee station. Across from that was the bathroom. Then a door that closed off the sleeping area with its own television. What a beautiful concept! Best set up ever. I also thoroughly enjoyed the fact that they clean room rooms every other day. Therefore, I didn’t feel like I was being pushed out of my room for the maid to come through.
• CC

  Chewy Carpè

  2 days ago
  5.0
  This was by far one of the best check in processes I’ve had- T was so honest and transparent about all the pricing and made sure to make me feel safe and welcomed. I really appreciate how T explained the neighborhood to help me understand the value and I really appreciated their security. The parking lot is well lit up and directly next to the hotel. This place should be 5 stars just from Ts front desk check in service. She pointed out where the breakfast was and the 24/7 free tea and coffee. ☕️ Beat that!
• AI

  Adela Ibric

  2 days ago
  5.0
  T was such a warm welcoming face and so patient with me. I can’t express enough how safe she made me feel. This is the type of person you want at the front facing part of your business. The most beautiful soul that was a pleasure to cross paths with!
• BM

  Brandon Miller

  Feb 15, 2026
  1.0
  The customer service was great and the staff was amazing. However, I will never stay at this hotel again. This hotel normally costs around $100 per night, but I was charged over $500 for one night. On top of that, there was no dedicated parking for hotel guests. They share a very small parking lot with the public, which makes no sense considering guests need parking. There was barely enough space for their own customers. I was forced to park across the street in a garage that cost $65 per day. The garage itself was horrible there was no security, and there were signs everywhere saying “park at your own risk.” That did not make me feel safe at all. I have never been told to “go find parking” at a hotel where I paid almost $600 for a single night. That was extremely disappointing and unacceptable. To make matters worse, the room wasn’t clean, and a friend of mine found mold in their room. Overall, I am very unhappy with my stay. The lack of parking and the unsafe parking situation were the worst parts of the experience. Very disappointed. I will not be staying here again.
• AY

  Aaron Yawn

  Feb 9, 2026
  1.0
  The hotel imposes a parking fee that is not clearly disclosed to guests in advance. Furthermore, it does not hold third-party booking platforms accountable for failing to display this additional charge, which is not included in the advertised room rate. The situation was exacerbated by the management's response: rather than addressing the concern, the representative dismissed my account of the issue and abruptly ended the call. My request was simply for acknowledgment of the misleading information provided during booking and for some flexibility, given that the reservation had become non-cancellable by the time we arrived on-site and were left with no viable alternative but to pay the fee. Due to these experiences involving lack of transparency and poor customer service, I am unable to recommend the property or assign a positive rating.

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