Hampton Inn Atlanta-Georgia Tech-Downtown

Reviews

• SB

  SAIGAN B

  Nov 12, 2025
  1.0
  The level of unprofessionalism and lack of orderly conduct at this hotel is truly insane. I’ve stayed here before, and while the property itself could be enjoyable, the management has become incredibly lackluster. There’s no sense of leadership, structure, or accountability — it often feels like chaos behind the scenes, and unfortunately, that shows in the guest experience. The only reason I’m even holding back from a harsher review is because of the front desk team — TAY, Kristen, and Ms. V. They were the saving grace of my stay. Each of them went above and beyond with genuine kindness, professionalism, and hospitality, which is more than I can say for management. They handled situations that shouldn’t have been theirs to fix with grace and patience. It’s disappointing to see a hotel with potential be so poorly run. Until management steps up and addresses the lack of professionalism, I wouldn’t recommend staying here unless you’re prepared for disorganization and frustration — no matter how hard the good staff try to make up for it. During my recent stay, I was thoroughly impressed by the outstanding service provided by the front desk and valet staff. In particular, Tay and Kristen at the front desk set a remarkable standard for professionalism and genuine care. Tay was an absolute standout throughout my stay. His communication was clear, kind, and efficient — every interaction felt intentional and thoughtful. He carried herself with such confidence and calm, even in moments that seemed hectic. Tay went above and beyond to make sure my needs were met, whether that meant answering questions, accommodating requests, or simply offering a warm, reassuring presence at the front desk. His attention to detail and ability to make guests feel valued truly reflect exceptional customer service. Kristen was equally impressive — personable, professional, and incredibly welcoming. She made check-in and day-to-day interactions seamless with her positive attitude and willingness to assist. Kristen has a natural way of making guests feel comfortable and cared for, and it’s clear that she takes pride in her work. Her professionalism, paired with her friendly and genuine nature, created an atmosphere of warmth that made my stay even more enjoyable. I also want to extend sincere appreciation to Ms. V, who consistently greeted guests with kindness and attentiveness, and to Tim from the valet team, whose courtesy, promptness, and professionalism were consistently excellent. The level of care and dedication from Tay, Kristen, Ms. V, and Tim made all the difference during my stay. They represent the very best of what hospitality should be — professional, personable, and dependable. Their commitment to excellence is truly commendable and greatly appreciated.
• GR

  GEORGE REED

  Nov 10, 2025
  1.0
  My room on the first floor was disgusting The smell of mildew was awful. I had to go buy a can of Lysol Spray just so could breathe.
• BH

  Beth Huus

  Nov 9, 2025
  1.0
  The rooms smell like a locker room. The hotel moved us from the first room but the second room smelled just as bad. I would not recommend staying at this hotel ever
• AR

  Aric Ratliff

  Nov 5, 2025
  5.0
  I had an excellent stay. The room was extremely clean. The valet parking was very nice and reasonable. The front desk clerk was very nice and the continental breakfast was awesome. I give this hotel a 10 out of 10.
• GA

  Grant Anderson

  Nov 2, 2025
  5.0
  Rooms are always clean, breakfast is great, staff is friendly, and you really can't beat the access to Georgia Tech's campus

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