Business Details
About
HotelDoubleTree
Daily Mandatory Charge includes: Recreational and Sports Tourism Service Fee.
Situated near the junction of Interstate 75 and Interstate 285, the DoubleTree Suites by Hilton at The Battery Atlanta hotel’s location provides easy access to all of the excitement of Atlanta. We are within walking distance to The Battery and Truist Park.
Our 154 spacious two-room suites include a living room area with a queen sleeper sofa and wet-bar plus a private bedroom featuring either a king-size or two queen-size ‘Sweet Dreams’ beds. Each room has two televisions, two sinks, coffeemaker, a safe and a refrigerator. E-check-in and Digital Key services are available for Hilton Honors members.
For the convenience of our guests, DoubleTree Suites by Hilton at The Battery Atlanta provides the following services:
- 5,000 sq. ft. of flexible meeting space
- Outdoor pool
- 24/7 Precor fitness center
- Valet laundry service
- Parking $30 per night
The Cliff Restaurant features a Wake Up DoubleTree Breakfast Buffet and a la carte offerings as well as dinner. The Edge Lobby Bar offers a place to get together or catch up with work, while admiring our indoor water wall. In-room dining is a relaxing beginning or ending to a fast-paced day. A full menu is available.
Game Changers Sports Bar and Lounge is the talk of the town with its collection of sports memorabilia, stocked humidor and tasty bar fare. It’s the place to unwind before walking over to the Braves Stadium. Enjoy four 50-inch flat screen TVs showing the sports you want to watch.
Truist Park and The Battery Atlanta is just outside our hotel doors! Already a magnet for top-notch local and national retailers, entertainment uses and restaurants.
Location
DoubleTree Suites by Hilton at The Battery Atlanta
2780 Windy Ridge Parkway, Atlanta, GA
30339, United States
Hours
Reviews
4.1
1,354 reviews
5 stars
741
4 stars
289
3 stars
139
2 stars
81
1 star
104
What are people saying?
AI-generated from recent customer reviews
Staff Excellence
Numerous reviews praised the staff, particularly Sylvia, Craig, and Jarvis, for their exceptional customer service and friendliness.
Location
The hotel is conveniently located near Truist Park and The Battery, making it ideal for guests attending events.
Room Condition
Several guests reported issues with room cleanliness and maintenance, including mold, outdated decor, and malfunctioning amenities.
Mixed Dining Experience
While many enjoyed the breakfast and dining options, some found the pricing excessive and the service inconsistent.
Parking Concerns
Guests expressed dissatisfaction with the parking fees and the lack of complimentary parking for hotel guests.
- FCFiza ChhipaJan 3, 20261.01/5 – Very Poor Customer Service I would not recommend this hotel at all. The customer service, especially at the front desk, was extremely disappointing. One of the night-shift front desk employees (short hair, glasses) was very rude and unprofessional toward guests. I extended my stay for an additional night, yet despite this, housekeeping repeatedly knocked on our door in the morning telling us to check out. At least 3–4 different housekeepers came by, each time being rude and disruptive, even though our stay had already been extended. This caused unnecessary stress and showed a clear lack of communication between the front desk and housekeeping staff. The room itself was not well maintained. The carpet was not clean, and there was no microwave available, which is very inconvenient for guests. Additionally, I accidentally left my AirPods charger in the room. When I contacted the hotel, I was told it was not found. I am confident it was left there, and this raised serious concerns for me regarding lost items and housekeeping handling guest belongings. Overall, the lack of professionalism, poor communication, rude behavior, and cleanliness issues made this a very unpleasant stay. I would not stay here again and would advise others to look elsewhere.
- BPBlake PDec 27, 20255.0Big shout-out to Craig. A ton of people arrived at the same time to check in, and some of the rooms hadn't been cleaned yet. Craig handled the crowd very professionally and quickly, working two computers at the same time to help everyone as quickly as possible. Dude is the Hilton superman. Sylvia was also very friendly the morning of check out and helped me with my questions. Great staff here. AC wasn't quite working 100% in my room, but everything else was great.
- LCLisa Armstrong CroteauDec 27, 20255.0We had an absolutely wonderful stay at the DoubleTree at the Battery. Sylvia greeted us on Christmas day with a big smile and welcomed us as if we were family. She found us the best room in the "house" with a full view of the Battery. She gave us a great recommendation on a place to grab a snack and a drink, and we just enjoyed talking with her during our entire stay. I highly recommend this hotel, mainly because of Sylvia. She runs a first class operation!!!
- RFRick FlackDec 21, 20255.0Very convenient location for any activity at the battery. We stayed there for a concert at the Roxy. Sylvia at the front desk was absolutely the best. She honored our request for an early check in and was such a joy to work with. She provided recommendations for the best room and made sure our party had everything we needed to watch ball games in the lobby before the concert. Sylvia has the best attitude and an infectious smile. The world needs more customer service people like this. She absolutely made our stay so enjoyable and all credit goes to her!!
- EPE PDec 20, 20255.0Traveling to 4.8 ⭐️ I would say this was one of the better DT I've stayed in. There was a misunderstanding about the parking which the Peruvian (didn't get her name) Front Desk attendant took care of. I would say Housekeeping needs to be alittle more attentive with the bed sheets as the blankets used for the sofabed had two yellow stains on them. My kids only told me this after checkout 🤦🏽♂️. The location is quiet and there's an adjacent parking lot which you pay $30/day (no free parking). The bed was pretty comfortable. Upon checkout I didn't know the hotel restaurant would be closed but Sylvia (Front desk Mgr) and Dante (restaurant host) were understanding and squeezed us in. They were exceptional and accommodating. Great experience overall. Would definitely return. Thank you again.
Frequently Asked Questions About DoubleTree Suites by Hilton at The Battery Atlanta
What are the check-in and check-out times at DoubleTree Suites by Hilton at The Battery Atlanta?
Check-in is at 4:00 PM and check-out is at 11:00 AM.
Does the hotel offer accessibility features for guests with mobility needs?
Yes, the hotel provides accessible parking and accessible elevators, and is mobility accessible.
Are pets allowed at DoubleTree Suites by Hilton at The Battery Atlanta?
No, pets and animals such as cats and dogs are not allowed at this property.
Is breakfast available for guests at the hotel?
Yes, breakfast is available at the hotel.
What dining options are available on-site at the hotel?
The hotel has 5 restaurants including The Cliff Restaurant, The Edge Lobby Bar, and Game Changers Sports Bar and Lounge. Room service is also available.
What recreational facilities does the hotel offer?
Guests can enjoy an outdoor pool, a fitness center available 24/7, and kid-friendly activities.
Is parking available at the hotel?
Yes, parking is available with self-parking and valet parking options. Parking costs $30 per night.
Does the hotel provide digital services for Hilton Honors members?
Yes, Hilton Honors members can use e-check-in and digital key services for their stay.
What nearby attractions can guests visit around the hotel?
Guests are within walking distance to The Battery and Truist Park, which offer retail stores, entertainment venues, and restaurants.
How can guests enjoy sports and dining near the hotel?
Guests can visit Game Changer Sports Bar, known for sports memorabilia and bar fare, or dine at nearby restaurants such as Sushi Village, SpiceX Indian Kitchen, and Walk-On's Sports Bistreaux.
Are there convenient dining and shopping options near the hotel?
Yes, nearby there are convenience stores like Savi Provisions and eateries including Baskin-Robbins and Dunkin'. For shopping, guests can explore retail stores at The Battery Atlanta adjacent to the hotel.