Courtland Grand Hotel

Reviews

• SA

  Steph Arcand

  Nov 15, 2025
  5.0
  This was my first time taking a solo trip anywhere and although I had come to Atlanta for my first time for a concert (that was cancelled unfortunately), I still decided to take the trip. I am a simple woman who does not need all of the bells and whistles And I had a wonderful experience at your hotel. The friendliness of the staff, the beautiful courtyard/gardens/balcony having my favourite coffee on site… Starbucks, $10 a day vouchers/waters was very nice too! I’m never a fan of destination fees so that was the only damper on my stay. Also, I am a huge fan of physical activity so being able to walk 15–20 minutes and any directions to do something cool was awesome! I even walked 40 minutes to the Ponce city market to a nice dinner!
• GG

  george graham

  Nov 13, 2025
  5.0
  Greetings, From the moment I arrived at the Courtland Grand I was treated with the utmost courtesy and respect. There was some congestion trying to navigate the entrance when I arrived but not a situation that created any anxiety for me. Upon entering I was greeted by one of three check-in desk. My receptionist was Dario. In the brief time it took for him to check me in I discovered that he was from the Dominican Republic and had knowledge of Club Infinity an entertainment venue my grandson has part ownership in. Shout out to Dario for his undivided attention to me during check-in. He ensured that my stay would be the best ever. I had one negative experience that was turned into a positive by the server that looks like a movie star. The food was delicious in morning and evening. My room was like being at home. My three nights and four days were the best. If I didn't have to get back to the real world I would still be there. Thanks to all the staff at The Courtland Grand Hotel 165 Courtland
• VB

  Victoria B

  Nov 11, 2025
  1.0
  If I had the option to put zero stars I would. We booked through Expedia, and paid for our stay through Expedia. But when we checked in to our room at 4 pm two workers were using the same card machine and we were charged for someone else room($660). Per the manager and the worker Miriam. They fixed it and the money should have been refunded to our account and she also stated that she put a note on our account. As of 1pm the next day the charge was still on our account for $660, so we went to the front desk and the day manager was not notified that that had a happened and the note that was supposed to be on our account was not there! She tried to call accounting to get it fixed l, but could not get anyone in the depart pick up. We also tried to call the front desk multiple times from our room and could not get anyone to pick up, before we went to the front desk. This is very frustrating and has made our vacation to Atlanta not good! To be charged twice for our room and then lied to. Makes me not trust the staff.
• BT

  Brandon Thixton

  Nov 9, 2025
  4.0
  The place was better than expected. Honestly when we turned onto the street we were concerned we picked the wrong place because there’s a liquor store across the way and shady people walking all around the area. But once you go into the hotel you feel safe and like you’re in a nice place. The service was ok. They were nice but not professional. The room was good. We were put on the 9th floor and had a nice view. The AC would not get the room cooler than 70 degrees. Not sure what that was about. The bathroom was nice and they provided nice shampoo, conditioner, and body wash. They only do valet parking at the hotel but you can risk it and park across the street, which I did. It’s like it was a cheap hotel that someone put a lot of money into and made it into a nice hotel, but there’s still some cheap mentality there.
• GM

  Gracie Meadows

  Oct 24, 2025
  5.0
  A Highly Successful 10-Day Conference Stay Stay Dates: October 7th - 16th, 2025 Group: Multi-faceted conference group (36 attendees + Senior Leadership Team) Planner Location: Nashville, TN (Never been onsite) Our recent 10-day conference at The Courtland Grand Hotel in Atlanta was a highly successful event, supported by the exceptional support and coordination of their staff. Planning a multi-faceted event of this size from Nashville, TN, without ever being onsite, was simplified by a team that made the entire process efficient and the execution highly professional. Every staff member we interacted with demonstrated professionalism and a commitment to guest service. Beyond the exceptional staff, the hotel's facilities match their represented images. The Executive Boardroom was perfect for our 6 Senior Leaders to meet during the first half of our stay, providing an ideal executive environment. Additionally, our Senior Leaders reserved the Wine Room within Fandangles for their Welcome Dinner, finding it to be a quaint and roomy setting that offered a private atmosphere away from the regular hustle and bustle. We utilized the Athens Meeting room for our Welcome Dinner, which comfortably accommodated our entire 36-person group on their first day, and the Georgia Hall served as an excellent classroom setting on our final day. The courtyard is exactly as expected and became a favored spot for many of our attendees to utilize for casual networking. For personal downtime, my favorite spots to work were the Skyview Terrace and the quiet lounge area just around the corner from the Starbucks, both of which offered a strong Wi-Fi connection and little foot traffic. Summary The success of our 10-day conference truly rests on the responsiveness and partnership demonstrated by every team member named above. Their collective effort ensured a smooth, successful stay for our entire group. We highly recommend The Courtland Grand for complex events, as their staff—from pre-planning to checkout—sets a strong standard for professional, attentive service.

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