Canopy by Hilton Atlanta Midtown

Reviews

• SW

  Shelita Williams

  Feb 25, 2026
  1.0
  First let me say i wish i had gone with my first choice. This hotel is incompetent. The guy at the front desk yesterday morning was so rude. When i first checked in i was told by 2 ladies they would honor my $48 a night for valet he said well that's not my problem i said what i then asked what time management comes in he said 7 i said we have a flight to catch again not my problem. The valet is the one that help get it resolved. Then i wake up today my account is negative because they charged my card $19.79 the exact charge i had added to my room signed a piece put my name and room number the lady took the receipt. So instead she of them refunding my deposit of $100 i didn’t even get that back and they turned around and charged my card without my authorization called this morning the same guy said management doesn’t come in til 10 i find that hard to believe so ill call again at 7am. I dont know if this is what they do trying to get over on people but you got the right one today i want my $100 deposit back in my account today
• CC

  Cecilia

  Feb 22, 2026
  4.0
  The first room I stayed in didn’t have hot water. The shower was cold even though I ran it for a few minutes. Had to ask for another room which did have hot water. There’s no onsite self-parking, only valet which was a bit expensive.
• MA

  Monika Aleksandrova

  Feb 21, 2026
  5.0
  The hotel was amazing. Very soft beds, pillows could be better but that's not a problem. The room was very clean and I fell in love with the shower. Access with a key card to the floors was very nice. All the staff I interacted with was incredible and went above and beyond to help with any requests we had. David at the front desk was awesome! So was the lady during the morning shift, I couldn't catch her name, otherwise I would be giving her a shout-out by name on here. Even the employees at the door were very nice and helpful. I really loved my stay here and would definitely recommend for others to try out the hotel. I will definitely be coming back again. I liked it so much that I ended up getting the wooden key card as a souvenir from the front desk lol.
• JC

  Jennifer Clayton

  Feb 16, 2026
  5.0
  Stayed here for SCADday. Perfect location- very walkable to the SCAD campus, great resturants and Atlantic Station, all with just a few blocks. The room was very clean, staff was very friendly and so helpful-from the valet guys to the front desk staff. The only very minor issue was tge weird "master lightswitch". Feast or famine with lighting in the room, apparently. Hint- there is a plug-in nightlight in the bathroom that you can move at night. Joanne in the resturant was absolutely a peach! Service with a smile every time we came in. It was our choice for food because of her. Absolutely recommend it. We will stay again when we move our daughter in this fall.
• DB

  Daniel Bogard

  Feb 15, 2026
  3.0
  This is my second time staying at this hotel. It's just okay. I would expect better service from front desk staff at a Canopy. Additionally as a Diamond member, but ya know....everyone is a diamond member these days. The rooms are clean and the bathrooms are nice. The pillows are standard issue Hilton pillows and they suck. The next morning, after checking in the night before, if the hotel had foam pillows. The gentleman at the front desk said yes and he said he would have them put in the room. Ummmm, that didn't happen. Valet parking is the only option at the hotel and it's pricey, so just be prepared for that if you have a rental car. We never had an issue getting our vehicle quickly. This is probably be the last time to stay at this property.

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