Business Details
About
HotelHome2 Suites
Located off GA 400, we’re two minutes from Avalon and the Windward Business District and Ameris Bank Amphitheatre and Wills Park is less than three miles away. Stretch out in a spacious suite with a working wall and fully equipped kitchen. Breakfast and WiFi is on us and your pets are welcome too. Relax on our patio next to the fire pit or take a dip in the pool.
Location
Home2 Suites by Hilton Alpharetta
12075 Morris Road, Alpharetta, GA
30005, United States
Hours
Reviews
4.0
329 reviews
5 stars
191
4 stars
55
3 stars
25
2 stars
14
1 star
44
What are people saying?
AI-generated from recent customer reviews
Staff Performance
While some staff members received praise for their friendliness and helpfulness, others were criticized for poor customer service and unprofessional behavior.
Cleanliness Issues
Several guests reported cleanliness problems, including dirty rooms and inadequate housekeeping services.
Amenities and Services
Guests appreciated the spacious rooms and amenities like the gym and breakfast, but many expressed dissatisfaction with the breakfast quality and availability.
Management Concerns
Management received negative feedback for handling complaints poorly and for a lack of accountability regarding issues like billing and room assignments.
Noise and Comfort
Guests noted noise disturbances from other guests and issues with room comfort, such as low water pressure and uncomfortable bedding.
- NGNora Ghallab1 day ago2.0The hotel and room was beautiful and I enjoyed my stay overall, my only issues are that the staff did not communicate to the housekeeping that our checkout time was moved to 12pm instead of 11am. The housekeeping staff were banging on our door at 11:30am telling me that I need to check out because it is past 11am even after telling them I moved my checkout time to 12pm. When checking out, the lady at the front desk asked me if I had stayed for one night or two because of an issue with the third party website I had booked through. I told her 2 nights. Not even 30 minutes after leaving, the same lady charged my card for a 3rd night. I immediately called and asked her why she did that and she said that I stayed 3 nights. I again told her I only stayed TWO nights as she just confirmed with me 30 minutes prior. It was very inappropriate to charge my card not only for a third night, but also without my knowledge or permission.
- DRDanielle Richardson2 days ago4.0The girl at the front desk was so nice when we came in. It’s nice to feel like you’re not talking to a robot. The room was clean, the shower was amazing. The only problem we had was the room was still logged into the previous customer. So Jahoe, if you’re out there reading this, thank you for letting us finish the Diddy documentary on Netflix.
- JVJuan Sebastian Saldarriaga VelezJan 4, 20261.0Worst Home2Suites I ever stayed at. Our room had tons of dog hair and was not clean. I communicated that to the hotel staff and their answer was “sorry to hear that”. There are plenty of hotels in the area so better go somewhere else.
- EWElazar WellsDec 28, 20255.0Home2 Suites by Hilton Alpharetta was fantastic! The staff was amazing and genuinely loved my two dogs, which made our stay stress-free and welcoming. Excellent customer service, clean and comfortable rooms, and an amazing breakfast. Highly recommend and would definitely stay again! 🐾
- TGTanisha GilmoreDec 21, 20254.0Great price, great staff, great location. The only thing I had an issue was the water temperature and the lack of heat.
Frequently Asked Questions About Home2 Suites by Hilton Alpharetta
What types of accommodations are available at Home2 Suites by Hilton Alpharetta?
Home2 Suites by Hilton Alpharetta offers spacious suites with a working wall and fully equipped kitchen, suitable for extended stays and comfort.
Are pets allowed at Home2 Suites by Hilton Alpharetta?
Yes, pets including cats and dogs are welcome at Home2 Suites by Hilton Alpharetta.
What are the check-in and check-out times at the hotel?
Check-in time is 3:00 PM and check-out time is 11:00 AM at Home2 Suites by Hilton Alpharetta.
Does the hotel offer free WiFi and breakfast?
Yes, Home2 Suites by Hilton Alpharetta provides complimentary breakfast and WiFi to its guests.
Is parking available for guests at Home2 Suites by Hilton Alpharetta?
Yes, self-parking is available for guests at the hotel.
What accessibility features does the hotel offer?
The hotel includes accessible parking, an accessible elevator, and is mobility accessible to accommodate guests with disabilities.
Does Home2 Suites by Hilton Alpharetta have any eco-friendly or sustainability programs?
Yes, the hotel follows ISO14001 and ISO50001 certifications, employs energy conservation programs, uses energy-efficient heating, cooling, and lighting systems, and practices compostable food containers and cutlery usage.
What nearby attractions can I visit around Home2 Suites by Hilton Alpharetta?
Guests can visit Avalon shopping area, the Windward Business District, Ameris Bank Amphitheatre, and Wills Park, all located within a few minutes or miles from the hotel.
How can local venues and coworking spaces near the hotel benefit business travelers?
Nearby The Commons at Phase offers coworking spaces and rental services, and Davinci Meeting Rooms provide event spaces, making it convenient for business travelers to host meetings or work nearby.
Are there any nearby health or medical facilities around Home2 Suites by Hilton Alpharetta?
Yes, several medical centers are nearby including Atlanta Oncology Associates, Georgia Cancer Specialists, and Georgia Endoscopy Center, which provide various specialized health services.