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Holiday Inn Express & Suites Alpharetta - Windward Parkway by IHG

4.1
(837 reviews)

Business Details

12505 Innovation Way, Alpharetta, GA
30004, United States
(678) 339-0505
https://www.ihg.com/holidayinnexpress/hotels/us/en/alpharetta/atlar/hoteldetail

About

HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
The Holiday Inn Express & Suites Alpharetta – Windward Parkway will satisfy the ever-evolving needs of today's business and leisure travelers. Our spacious guest rooms and suites are perfect for every guest. Our location is excellent for shopping, dining, and sightseeing. We also offer one meeting room for small meetings or family gatherings. Our space can hold up to 40 guests, depending on setup (catering services available). Our seasonal outdoor pool is a great place to enjoy the beautiful Atlanta weather. If you need to access a computer or print a document, our 24-hour Business Center is available for your out-of-office needs. We are perfectly situated in the Alpharetta Business Corridor, which includes: Fiserv, Andritz, Avanos,Hewlett Packard, UPS, IBM, General Motors Training, Siemens, McKesson, ADP, and many more, and we are minutes away from Avalon. Our front desk staff is available 24 hours and can assist you with all of your travel needs. Leisure guests will find the Holiday Inn Express & Suites Alpharetta – Windward Parkway near popular Alpharetta attractions: Amerisbank Stadium, Topgolf, shopping at Northpoint Mall and Avalon. Pets are welcome. Less than 10 minutes away are Jekyll Brewing and Currahee Brewing Company. From a Fitness Center to free Wi-Fi access in every room, we will take good care of you at the Holiday Inn Express & Suites Alpharetta.

Location

Holiday Inn Express & Suites Alpharetta - Windward Parkway by IHG
12505 Innovation Way, Alpharetta, GA
30004, United States

Hours

Reviews

4.1
837 reviews
5 stars
454
4 stars
201
3 stars
76
2 stars
44
1 star
62

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many guests praised the staff for their friendliness and helpfulness, particularly highlighting individuals like Johannes, Loretta, and Samuel for their exceptional service.

Cleanliness Issues

Several reviews mentioned cleanliness problems, including dirty rooms, unkempt bathrooms, and maintenance issues, which detracted from the overall experience.

Breakfast Experience

While some guests enjoyed the breakfast and the service provided by staff, others reported dissatisfaction with the food quality and service, particularly mentioning a rude staff member.

Room Condition

Guests noted that while some rooms were spacious and comfortable, many reported outdated decor, maintenance issues, and cleanliness concerns.

Management Response

There were mixed reviews regarding management's handling of complaints, with some guests feeling their issues were not adequately addressed.
  • ZC
    Zachary Carrell
    5 days ago
    5.0
    Very nice Holiday Inn. It has 6 floors and is currently going through the end of a renovation so all of the furniture and beds in the rooms are nice and new. I have stayed here a few times and sometimes the rooms have full sized refrigerators and freezers in them as well. Air-conditioning is solid and the water pressure is good. All of the staff are very nice and helpful. Good location with a lot of restaurants around. Price is good as well for a room here.
  • JS
    Jasmine Shoopman
    Feb 18, 2026
    4.0
    Loretta is such a sweet kind soul. Always coming around the breakfast tables making sure all of the guests were good, had what they needed, or if they needed anything else. Smiling from ear to ear. I am absolutely embarrassed that just the day before, myself and other guests had to witness her being BERATED in the lobby by the concierge staff member. She was in tears and I felt HORRIBLE for her. Conversations with employees regarding their work or a complaint should always be conducted in private. Shane on the man who did that to this woman in front of guests trying to eat their breakfast!!!
  • SV
    Srikanth Iyer Venkatesh
    Feb 17, 2026
    4.0
    Service is good. Loretta, Johannes and team are very helpful. While the stay is good and location is fine, the reward points process and breakfast was not good being a vegetarian.
  • SS
    Stone
    Feb 14, 2026
    5.0
    Fine Lady, Ms. Lorreta, Provides Fine Dining Experience with Full Breakfast at Holiday Inn Express, Windward Pkwy. That would be the title of my article if I were to write about her. This very committed staffer has been a pleasure to greet several mornings during my stay. I have watched her provide excellent customer service with kindness to me and other guests/guest families who come in for breakfast. She is courteous and patient with old and young. She does this while keeping food coming with quality standards. Happy Valentines Day Ms. Lorretta.
  • BC
    Blaine Carvalho
    Feb 10, 2026
    4.0
    Loretta, the breakfast lady, was great. Firm but kind about the opening time. She is very helpful if she sees someone struggling with a decision on what to eat, it's obvious she takes pride in her work. Other than the broken pancake machine, breakfast was outstanding. If I have any other training in the area, I will be returning.

Frequently Asked Questions About Holiday Inn Express & Suites Alpharetta - Windward Parkway by IHG

What time is check-in and check-out at Holiday Inn Express & Suites Alpharetta - Windward Parkway by IHG?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM.

Is breakfast included for guests staying at Holiday Inn Express & Suites Alpharetta?

Yes, a complimentary buffet breakfast is available for guests.

Brand Certified Facts from Holiday Inn Express & Suites Alpharetta - Windward Parkway by IHG

This information is certified by Holiday Inn Express & Suites Alpharetta - Windward Parkway by IHG and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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