Hilton Garden Inn Atlanta Northpoint

4.0
713 reviews
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Business Details

10975 Georgia Lane, Alpharetta, GA
30022, United States
(678) 566-3900
https://www.hilton.com/en/hotels/atlnpgi-hilton-garden-inn-atlanta-northpoint/

About

Hotel
Welcome to the Hilton Garden Inn Atlanta North Point hotel, located in the North Atlanta suburb of Alpharetta just off Georgia Interstate I-400. The Hilton Garden Inn Atlanta North Point hotel is adjacent to North Point Mall and connects to Big Creek Greenway, a trail which wanders through protected wetlands offering beautiful Georgia scenery and offers easy access to numerous attractions and corporate offices.

Location

Hilton Garden Inn Atlanta Northpoint
10975 Georgia Lane, Alpharetta, GA
30022, United States

Hours

Reviews

4.0
713 reviews
5 stars
364
4 stars
173
3 stars
75
2 stars
45
1 star
56

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted problems with cleanliness, including dirty rooms, mold, and unpleasant odors.

Staff Performance

While some guests praised the staff for being friendly and helpful, others reported poor management and unresponsive service.

Amenities and Maintenance

Guests frequently mentioned broken amenities, such as the pool, ice machines, and air conditioning, along with a lack of maintenance.

Breakfast Complaints

Several customers expressed dissatisfaction with the breakfast options, including unexpected charges and limited offerings.

Room Quality

Many reviews noted that rooms were outdated, with issues like broken fixtures, uncomfortable beds, and inadequate cleaning.
  • SK
    Santana King
    Nov 15, 2025
    1.0
    I wish I could write something positive about this Hotel but unfortunately I don't. All I can is some of the staff there is horrible, but it was 3 people I can say really was trying to help me and I appreciate them so much and they know who they are keep up the good work. Everyone else get some more training on customer service skills 😒 During my 1st stay the hotel is under a renovation (Still) no email was sent out the first 3 days letting guest know what was going on in the hotel. Everyone please stay away from this hotel. Also they have raccoons and possums at night around the hotel.
  • SH
    Sheri Hutchess
    Nov 9, 2025
    5.0
    Khalile Thomas was wonderful at checking me in. Got the room i requested. It was so nice and clean. Morning breakfast was nice, and my scrambled eggs we made to order. Room was big. Shower was nice and great size bathroom, didn't feel cramped. A lot of lighting and plug ins fir cell phone, watch, and my sound machine. Definitely stay here again. Grace S.H.
  • CG
    C.R. Gittere
    Oct 29, 2025
    1.0
    This place is under going a renovation! Staff suddenly decided to do it. They are not handling it well with no signage and no good way around the construction in the lobby. They are also very rude to people that do not share thier skin color. I would avoid at all costs. I am a lifetime diamond member so yeah I have been to a few places and this one is at the very bottom of the list.
  • SD
    Sue Dolsky
    Oct 28, 2025
    5.0
    Great service, friendly staff! Breakfast was a fun experience as Chef made to order. Really, really appreciated the water decanter in the lobby.
  • VP
    Vlad Pambucol
    Oct 23, 2025
    3.0
    They are renovating ... but ... the toilet was running all the time, the modest breakfast is $10, the hotel 'bar' has 3 taps with 2 broken and it probably has ... 8 more items ... the bar lady never smile and more ... sooooo ... it was 'ok' ...
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Frequently Asked Questions About Hilton Garden Inn Atlanta Northpoint

What are the check-in and check-out times at Hilton Garden Inn Atlanta Northpoint?

Check-in time is 3:00 PM and check-out time is 12:00 PM.

Is parking available at Hilton Garden Inn Atlanta Northpoint, and is there a fee?

Yes, free self-parking is available for guests.