The Hilton Garden Inn Atlanta North/Alpharetta hotel is in the Windward business district of this North Atlanta, Georgia suburb, offering easy access to Georgia 400 and is 35 miles from Hartsfield International Airport. Easy access to Georgia 400 makes Atlanta attractions such as Turner Field, World of Coca Cola, Six Flags Over Georgia and the Georgia Aquarium convenient. This Alpharetta hotel is 5 miles or less from North Point Mall, Wills Park Equestrian Center and the Verizon Wireless Amphitheatre at Encore Park.
Many customers praised the friendly and helpful staff, highlighting specific individuals for their exceptional service.
Cleanliness
While some guests reported clean rooms, others noted issues with cleanliness, including dirty linens and unkempt bathrooms.
Facilities Condition
Numerous reviews mentioned that the hotel is outdated, with maintenance issues such as broken fixtures and worn carpets.
Breakfast Experience
Guests had mixed feelings about the breakfast, with some enjoying it while others were disappointed by the lack of complimentary options and quality.
Location
The hotel's location received positive feedback for being convenient and close to various amenities.
DC
Dancy Cheatwood
Jan 1, 2026
1.0
Do not stay here under any circumstances unless you like your money being stolen they lie about what certain charges are they don't know what their own website lists the charges as and when you correct them they refuse to refund you and then will take your deposit
PN
Phương Đoàn Ngọc
Dec 22, 2025
5.0
The hotel is luxurious and modern, with reasonable room rates and attentive staff.
LS
Lex Stallion
Dec 21, 2025
1.0
I wrote to the Manager initially, with no response. I was compelled to write this review. This location did not give me the impression of the typical Hilton Gard Inn. Upon checking in, the front desk person advised me that she “could not promise me a quiet night, as there was a soccer team inhouse”, is that even something the front desk staff should be saying to someone? The mattress was horribly old and uncomfortable. The mini fridge apparently was not working as the milk that I placed in it overnight, was warm the next day. The outside rug??, please refer to the pics…should I say it was time for an upgrade like five years ago? I wont be staying here again.
KB
Kwanesia Bass
Dec 14, 2025
3.0
The location is great but the hotel is dated, the floors are cracked, the room air conditioners are loud, the toilets are gross.
The front desk is kind, but this definitely felt more like a budget hotel and I was quite disappointed overall.
OO
Ozgur Ozbek
Dec 3, 2025
1.0
Unpleasant Stay – Would Not Recommend
I stayed at the Hilton Garden Inn on Windward Parkway in Alpharetta for 4 nights (November 26–30), and it was a very disappointing experience. The staff was unwelcoming and not helpful at all — far from the hospitality I expected from Hilton.
The breakfast area was freezing every single morning, making it uncomfortable to sit and eat. The fitness room was poorly maintained — one treadmill was dangerously skipping while running, and the other made loud noises as if it hadn’t been serviced in a long time. I almost slipped using the treadmill, which felt unsafe.
Overall, the staff and management seemed inattentive and unprofessional. Definitely not the level of service or care you would expect from a Hilton property.