Business Details
About
HotelHilton
Located off US-19, our hotel is surrounded by corporate offices, including AT&T, Bath & Body Works, and many more. We are within 10 minutes of Ameris Bank Amphitheatre, fine dining, and high-end shops at Avalon mall. Stretch your legs along Big Creek Greenway, just over a mile from our hotel. We are less than 30 miles from downtown Atlanta.
Location
Hours
Reviews
4.5
650 reviews
5 stars
466
4 stars
113
3 stars
35
2 stars
12
1 star
24
What are people saying?
AI-generated from recent customer reviews
Service Issues
Multiple reviews highlighted poor service experiences, including rude staff interactions and issues with room assignments.
Cleanliness Concerns
Several customers reported cleanliness issues, such as dirty bathrooms and unclean hallways, impacting their overall experience.
Positive Staff Interactions
Despite some negative experiences, many guests praised specific staff members for their exceptional service and friendliness.
Room Quality
While some guests enjoyed the comfort and modernity of the rooms, others noted maintenance issues and inadequate amenities.
Dining Experience
Feedback on the dining options was mixed, with some guests enjoying the food while others were disappointed with the breakfast quality.
- JSJeremiah SDec 23, 20252.0Stayed here in December 2025, and it was a huge disappointment. This was the third time I’ve stayed here. The first two times were great. I’m not sure what’s happening to this Hilton. We had to call every day to get clean towels. We had to call every day to get coffee cups and regular coffee. Also, the fourth floor hallway was filthy our entire stay. It never was vacuumed once. We saw the same pieces of paper on the floor all weekend!!! And something was off with our shower drain. It was so noisy. There were broken faceplates on outlets in the room. Unlikely to stay here again
- DDDorothy DotzlerDec 11, 20251.0Not the best place to stay. No hand soap in bathroom, when asked at counter “we are all out and it will be coming on a truck in the future”. used shower gel from shower for 3 days until truck delivered the bars of soap. Not overly clean room, carpet stains, furniture pretty beat up, small bugs in several areas of bathroom. Heater extremely loud, had to turn off to talk on phone and bathroom toilet had to jiggle handle to keep from running water. Cleaning on request only and every other day they will then come to clean. At checkout was asked how my stay was, I said only fair and that was end of her questions/conversation at checkout, other than she stated ‘nice weather today’.
- HMHerman MelvilleDec 6, 20251.0Terrible service, unfortunately. Booked a room with 2 beds, clearly on the reservation and undeniable. When we got there they didn’t have it , and they gave us a room with one bed, even though we had 4 people. Then they tried to correct it, and gave us a new room. When we got up there, the key didn’t work. When we called down to the front desk to let them know, someone came up and let us in. When we opened the door, there was someone already in the room sitting on the bed! They finally got us a room that worked, but they acted so awful. We were kind, but they act annoyed at helping us. Won’t stay here again, and you shouldn’t either.
- MYMichelle YDec 6, 20255.0The hotel itself is really nice and very well kept. My reason for 5 stars is based off the service of Nirmal and Lailoni. Nirmal went out of his way to ensure I had a glass of wine that I would love. Laylani made sure I didnt freeze in the lobby by bringing out a space heater since management doesn't have the heat running and its 42 degrees outside. My husband and I travel often and stay at numerous hotels around the U.S. and I will say this was one of our best bar experiences thanks to Nirmal and Lailoni.
- HMHeather MustoNov 26, 20251.0I checked in with my family on the night before thanksgiving, we noticed that a bug was on our dresser. I called down to the front desk for assistance as the bug was gross and looked like a roach. The front desk assistant Pierre was extremely rude and told me that I brought the bug with me. I called back for assistance and Pierre would not answer the phone. I called corporate and they connected me with Pierre that was rude again and offered no help. I hope there isn’t bed bugs or other tenants we are unaware of yet. This has been a bad experience so far. #hiltondoesntcare #bedbugs#roach#hotel #bugs
Frequently Asked Questions About Hilton Alpharetta Atlanta
Do you offer a shuttle?
Yes, we offer a local shuttle. Contact the front desk for details.
What are the options for parking?
We offer complimentary self-parking.
Are pets allowed?
Yes. $75.00 per stay. Maximum of two pets with a total combined weight of 50 lbs.
Do you have breakfast at the hotel?
Yes, Harth restaurant serving full hot breakfast buffet with eggs cooked to eat and ala carte options for a fee open weekdays from 6:30am and weekend open from 7:00am with in-room dining available during same hours.
Do you have a gym?
Yes, light filled fitness center overlooking the pool features a Peloton Bike, space has free weights, cardiovascular and strength training equipment, including a Spin bike, TRX, ettleballs and a cable machine.
Is there laundry at the hotel?
Yes, we have dry-cleaning service available for guests.
Do you have a place to grab drinks or snacks?
Yes, we have a 24/7 Pantry Market by the front desk.
Is there a business center?
Yes, we have Apple and Microsoft computers and printer
How do you connect to the internet and is there a cost?
Wi-Fi is on us, just connect with your last name and room number.
Do the rooms have a microwave and mini fridge?
All rooms have a refrigerator and coffee maker but not a microwave.
Do you have a pool?
Yes, we have a pool located on the lobby level which has a covered Cabana bar serving lite bites and cool refreshing libations to be enjoyed in our mix and mingle lounge or poolside
Do you have a restaurant at the hotel?
yes, we have a few options:
Harth restaurant and patio serving globally Influenced Cuisine with Southern Charm to Alpharetta. With Seasonal Dishes from our scratch kitchen such as Low Country Seafood Ramen, Local Trout with a hazelnut gremolata, a Selection of Prime Steaks and a Towering Härth Burger, you will never be disappointed nor leave hungry
Harth Lounge Southern-inspired cocktails, such as the Georgia Ice Tea, with cutting-edge libations and a curated wall of wines to enjoy fireside.
Cabana Bar - cool poolside libations and lite bites open seasonally
Is there shopping nearby?
Yes, we have a lot of options nearby:
Avalon shopping, dining and entertainment district just 1 1/2 miles from hotel and accesible via hotel courtesy shuttle available on a first come first serve basis
Alpharetta Downtown shopping, dining and entertainment district just 1 1/2 miles from hotel and accesible via hotel courtesy shuttle available on a first come first serve basis
Northpoint Mall shopping, dining and entertainment district just 4 miles from hotel and easily accesible with complimnetary ample parking
How close is Ameris Bank Amphiteater?
Ameris Bank Amphitheater is just 4 miles from hotel with ample parking available for a fee
How far away is Wills Park and Equestrian Park?
Wills Park and Equestrian Park is 4 miles from hotel and has ample complimentary on-site parking
How do you access the 8th floor Executive Lounge and Rooftop?
Enjoy access to our Executive Lounge and Rooftop terrace as guest with Diamond or Gold status or with the selection of our king executive room type
Do you have a pizza oven?
Yes, we have a pizza oven serving savory and sweet pizza and flat breads.
Is their bus parking on site?
Yes, complimentary ample on site bus parking with covered porte cochere pick-up.
Does your hotel have any suite options?
Yes, we have six king corner suites.Enjoy our luxurious, 917 sq. ft. Parlor Suite with a separate living area, four person dining table and powder room all part of the private bedroom area. The separate King bedroom offers an ensuite bathroom featuring a freestanding shower and separate soaking tub in the parlor area, you will find floor to ceiling windows, a queen-sized sofa sleeper, wet bar, refrigerator, in-room safe, and coffeemaker. Some suites have juilette exterior balconies.
Do you have event space with natural light?
Yes, we have event space with floor to ceiling windows with access to private mix and mingle terrace accomodating up to 75 guests.
Is there a private dining room in the Harth Restaurant?
Yes, we have a beautiful private natural light filled private dining sapce with frosted glass barn doors and access to private Harth terrace perfect for board events or intimate get togethers for upto 12-15 people.
Is there and Executive Board Room on-site?
Yes, we have the Wills Boardroom with natural light, private terrace, leather ergonomic chairs, private panrty and 65" monitor accomodating 12 guests.
What accessibility features does Hilton Alpharetta Atlanta offer?
The hotel provides accessible parking, an accessible elevator, and an accessible pool to accommodate guests with mobility needs.
Are pets allowed at Hilton Alpharetta Atlanta?
Yes, pets are welcome with a $75.00 fee per stay. Guests may bring up to two pets with a total combined weight of 50 lbs.
Does the hotel offer complimentary parking?
Yes, Hilton Alpharetta Atlanta offers free self-parking for guests.
Is there a fitness center available at the hotel?
Yes, there is a free fitness center featuring equipment like a Peloton bike, free weights, cardiovascular and strength training machines.
What dining options are available onsite?
The hotel has multiple dining options including Harth restaurant with globally influenced cuisine, Harth Lounge offering southern-inspired cocktails, and a seasonal Cabana Bar by the pool.
Does Hilton Alpharetta Atlanta provide shuttle services?
Yes, the hotel offers a local shuttle service. Guests should contact the front desk for shuttle details and availability.
Can guests utilize digital room keys during their stay?
Yes, digital guest room keys are available for a contactless and convenient check-in experience.
Which notable nearby shopping and entertainment districts can guests visit?
Guests can visit Avalon shopping, dining, and entertainment district and Alpharetta Downtown shopping and dining district, both approximately 1.5 miles from the hotel and accessible via the hotel's courtesy shuttle.
How close is Ameris Bank Amphitheatre and is parking available there?
Ameris Bank Amphitheatre is 4 miles from the hotel with ample parking available for a fee, making it convenient for guests attending events there.
What recreational areas are near Hilton Alpharetta Atlanta for outdoor activities?
Wills Park and Equestrian Park are located 4 miles from the hotel with ample complimentary on-site parking, offering great options for outdoor activities and events.