Business Details
About
Hotel
Located off US-19, our hotel is surrounded by corporate offices, including AT&T, Bath & Body Works, and many more. We are within 10 minutes of Ameris Bank Amphitheatre, fine dining, and high-end shops at Avalon mall. Stretch your legs along Big Creek Greenway, just over a mile from our hotel. We are less than 30 miles from downtown Atlanta.
Location
Hours
Reviews
4.5
636 reviews
5 stars
458
4 stars
111
3 stars
35
2 stars
11
1 star
21
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many guests praised the staff for their friendliness and helpfulness, particularly mentioning individuals like John and Mohammad.
Cleanliness
Overall, the hotel was noted for its cleanliness, though some guests reported issues with room cleanliness and maintenance.
Room Quality
Rooms were generally described as comfortable and well-maintained, but some guests experienced issues with temperature control and amenities.
Service Issues
Several reviews highlighted problems with check-in processes and service during peak times, leading to frustration among guests.
Dining Experience
The restaurant received mixed reviews, with some guests enjoying the food while others were disappointed with breakfast quality and options.
- BKBernie KramerNov 11, 20253.0We were staying at this hotel for a family event. The hospitality room provided for the family was lovely. The only issues we had were with the shower pressure-which was non-existent. We had trouble rinsing the shampoo out of our hair! due to the poor water pressure. Additionally, the pillows were a little on the hard side for my liking.
- HAHani AbidNov 8, 20255.0Very well maintained and clean. Restaurant has paid bf but it’s reasonably priced with good options.
- SLSherry LoukaNov 2, 20255.0Everything was clean and nice but housekeeping dod not replenish our coffee when she cleaned the room. Otherwise it would have been excellent!
- NBNicholas BrockOct 22, 20251.0Where do I even start? The staff working there were fine. The service was not bad, nor exceptional either. The ONLY good thing about this experience. Before I get into this review, I must give Full disclosure, I did not pay for this trip, It was a business trip. THANK GOD I was not on the hook for this room. If I had, I would have demanded a refund/chargeback. The building is OBVIOUSLY shitty new construction, and rushed/careless construction at that. There was active maintenance in the lobby, faux cow hide chairs that were coming apart in the lobby, and a colleague apparently found a half eaten sandwich in the corner of their room when they checked in. See Attached videos for my Maintenance Guy nearly walks into my room at 11pm, thank goodness there was a safety latch to stop him from coming in fully, only to tell his colleague that the room is already occupied, and they had no clue I was supposed to be in the room. They apparently had double booked the room, and failed to check if there was anyone renting it before walking in at 11 at night 😑🙄😒🤦♂️🤦♂️🤦♂️🤦♂️ The room key stopped working TWICE in 2 days. They had to bring me a new badge key TWICE across two days to get into my room that I was able to enter the hour before. Pardon my language, but HOLY HELL. I literally had to go get a mattress topper from the Walmart nearby to be able to sleep. It felt like it was made of bricks and cardboard. No support at ALL, you sit down, and it is instantly box spring. Just fully depressed into the box spring. Then the TV showed room 335… I was in 719… what? HOW? Only found the last issue of at the end, the Wall that has for plugging in phones also came loose from unplugging the phone 🤦♂️🤦♂️🤦♂️🤦♂️ Then the safety issue is the exposed outlet in the bathroom which is a shock risk
- SSSandip SharmaOct 15, 20255.0After an uncomfortable experience at the Westin Duluth, our stay at the Hilton Alpharetta has been an absolute breath of fresh air. From the moment we arrived, the staff has gone above and beyond to make us feel welcome. John and Mohammed at the front desk are always friendly and accommodating, they truly setting the tone for great hospitality. The Executive Lounge staff is wonderful as well personable, always smiling, and in great spirits. The executive lounge also has rooftop patio which is great for taking work calls or just relaxing. The bartenders, Haley and Nirmal, make excellent drinks and create a fun, relaxing atmosphere. If you're in the area I would suggest to stop by for a drink. The Hearth restaurant has also been fantastic, with delicious and reasonably priced food and a variety of great options to choose from. We’re traveling with both our pet and an elderly parent and the kindness and care shown by the staff have made her feel so comfortable too. Overall, this hotel has exceeded our expectations in every way, we’ll definitely be returning!
Frequently Asked Questions About Hilton Alpharetta Atlanta
Do you offer a shuttle?
Yes, we offer a local shuttle. Contact the front desk for details.
What are the options for parking?
We offer complimentary self-parking.
Are pets allowed?
Yes. $75.00 per stay. Maximum of two pets with a total combined weight of 50 lbs.
Do you have breakfast at the hotel?
Yes, Harth restaurant serving full hot breakfast buffet with eggs cooked to eat and ala carte options for a fee open weekdays from 6:30am and weekend open from 7:00am with in-room dining available during same hours.
Do you have a gym?
Yes, light filled fitness center overlooking the pool features a Peloton Bike, space has free weights, cardiovascular and strength training equipment, including a Spin bike, TRX, ettleballs and a cable machine.
Is there laundry at the hotel?
Yes, we have dry-cleaning service available for guests.
Do you have a place to grab drinks or snacks?
Yes, we have a 24/7 Pantry Market by the front desk.
Is there a business center?
Yes, we have Apple and Microsoft computers and printer
How do you connect to the internet and is there a cost?
Wi-Fi is on us, just connect with your last name and room number.
Do the rooms have a microwave and mini fridge?
All rooms have a refrigerator and coffee maker but not a microwave.
Do you have a pool?
Yes, we have a pool located on the lobby level which has a covered Cabana bar serving lite bites and cool refreshing libations to be enjoyed in our mix and mingle lounge or poolside
Do you have a restaurant at the hotel?
yes, we have a few options:
Harth restaurant and patio serving globally Influenced Cuisine with Southern Charm to Alpharetta. With Seasonal Dishes from our scratch kitchen such as Low Country Seafood Ramen, Local Trout with a hazelnut gremolata, a Selection of Prime Steaks and a Towering Härth Burger, you will never be disappointed nor leave hungry
Harth Lounge Southern-inspired cocktails, such as the Georgia Ice Tea, with cutting-edge libations and a curated wall of wines to enjoy fireside.
Cabana Bar - cool poolside libations and lite bites open seasonally
Is there shopping nearby?
Yes, we have a lot of options nearby:
Avalon shopping, dining and entertainment district just 1 1/2 miles from hotel and accesible via hotel courtesy shuttle available on a first come first serve basis
Alpharetta Downtown shopping, dining and entertainment district just 1 1/2 miles from hotel and accesible via hotel courtesy shuttle available on a first come first serve basis
Northpoint Mall shopping, dining and entertainment district just 4 miles from hotel and easily accesible with complimnetary ample parking
How close is Ameris Bank Amphiteater?
Ameris Bank Amphitheater is just 4 miles from hotel with ample parking available for a fee
How far away is Wills Park and Equestrian Park?
Wills Park and Equestrian Park is 4 miles from hotel and has ample complimentary on-site parking
How do you access the 8th floor Executive Lounge and Rooftop?
Enjoy access to our Executive Lounge and Rooftop terrace as guest with Diamond or Gold status or with the selection of our king executive room type
Do you have a pizza oven?
Yes, we have a pizza oven serving savory and sweet pizza and flat breads.
Is their bus parking on site?
Yes, complimentary ample on site bus parking with covered porte cochere pick-up.
Does your hotel have any suite options?
Yes, we have six king corner suites.Enjoy our luxurious, 917 sq. ft. Parlor Suite with a separate living area, four person dining table and powder room all part of the private bedroom area. The separate King bedroom offers an ensuite bathroom featuring a freestanding shower and separate soaking tub in the parlor area, you will find floor to ceiling windows, a queen-sized sofa sleeper, wet bar, refrigerator, in-room safe, and coffeemaker. Some suites have juilette exterior balconies.
Do you have event space with natural light?
Yes, we have event space with floor to ceiling windows with access to private mix and mingle terrace accomodating up to 75 guests.
Is there a private dining room in the Harth Restaurant?
Yes, we have a beautiful private natural light filled private dining sapce with frosted glass barn doors and access to private Harth terrace perfect for board events or intimate get togethers for upto 12-15 people.
Is there and Executive Board Room on-site?
Yes, we have the Wills Boardroom with natural light, private terrace, leather ergonomic chairs, private panrty and 65" monitor accomodating 12 guests.
What accessibility features does Hilton Alpharetta Atlanta offer?
The hotel provides accessible parking, an accessible elevator, and an accessible pool to accommodate guests with mobility needs.
Are pets allowed at Hilton Alpharetta Atlanta?
Yes, pets are welcome with a $75.00 fee per stay. Guests may bring up to two pets with a total combined weight of 50 lbs.
Does the hotel offer complimentary parking?
Yes, Hilton Alpharetta Atlanta offers free self-parking for guests.
Is there a fitness center available at the hotel?
Yes, there is a free fitness center featuring equipment like a Peloton bike, free weights, cardiovascular and strength training machines.
What dining options are available onsite?
The hotel has multiple dining options including Harth restaurant with globally influenced cuisine, Harth Lounge offering southern-inspired cocktails, and a seasonal Cabana Bar by the pool.
Does Hilton Alpharetta Atlanta provide shuttle services?
Yes, the hotel offers a local shuttle service. Guests should contact the front desk for shuttle details and availability.
Can guests utilize digital room keys during their stay?
Yes, digital guest room keys are available for a contactless and convenient check-in experience.
Which notable nearby shopping and entertainment districts can guests visit?
Guests can visit Avalon shopping, dining, and entertainment district and Alpharetta Downtown shopping and dining district, both approximately 1.5 miles from the hotel and accessible via the hotel's courtesy shuttle.
How close is Ameris Bank Amphitheatre and is parking available there?
Ameris Bank Amphitheatre is 4 miles from the hotel with ample parking available for a fee, making it convenient for guests attending events there.
What recreational areas are near Hilton Alpharetta Atlanta for outdoor activities?
Wills Park and Equestrian Park are located 4 miles from the hotel with ample complimentary on-site parking, offering great options for outdoor activities and events.