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Hampton Inn & Suites Alpharetta

4.1
(831 reviews)

Business Details

16785 Old Morris Road, Alpharetta, GA
30004, United States
(678) 393-0990
https://www.hilton.com/en/hotels/atlmrhx-hampton-suites-alpharetta/

About

HotelHampton Inn
Located in a northern suburb of Atlanta, Hampton Inn & Suites Alpharetta provides comfort and convenience for business and leisure travelers alike. Nearby the top Fortune 500 companies can be found.

Location

Hampton Inn & Suites Alpharetta
16785 Old Morris Road, Alpharetta, GA
30004, United States

Hours

Reviews

4.1
831 reviews
5 stars
452
4 stars
203
3 stars
71
2 stars
28
1 star
77

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the staff for their friendliness and helpfulness, with specific mentions of exceptional service from individuals like Jessica and Nova.

Cleanliness Issues

Numerous reviews highlighted significant cleanliness problems, including dirty rooms, unpleasant odors, and unsanitary conditions in common areas.

Room Maintenance

Guests reported various maintenance issues, such as malfunctioning air conditioning, broken appliances, and inadequate housekeeping services.

Breakfast Quality

While some guests enjoyed the breakfast offerings, others found them lacking in variety and quality, with specific complaints about the absence of certain items.

Management Concerns

Several reviews indicated dissatisfaction with management responsiveness and overall hotel management, with guests expressing frustration over unresolved issues.
  • AB
    Anita Banks
    Feb 21, 2026
    5.0
    The staff was friendly and very helpful. They made me feel very special on my birthday weekend. I was presented with a special token for my birthday from Jessica. Juan and Jessica gave excellent hospitality. They help us find great eating spots and tourist attractions. I will definitely come back. Thank you for everything ❤️
  • JF
    Jasmine Ferguson
    Feb 15, 2026
    1.0
    This hotel doesn’t even deserve 1 star.First off when I walked in the building the girl at the front desk really didn’t speak.I was planning on checking in from my phone but the digital key never popped up so had to check into the front desk since it kept saying my room was being prepared.I should of known right then this hotel wouldn’t have it together.The first room I checked into smelt like piss i immediately walked out.The second room smelt funny too and the floors were sticky so disgusting.I am so disappointed in Hilton.Deep cleaning is definitely needed!!!!Came in town to celebrate Valentines and my wedding anniversary and yall ruined it.i might need to change over to a Marriott member.
  • PF
    Philip Furlani
    Feb 10, 2026
    5.0
    The main reason im leaving 5 stars is the service. We have a 4 year old and the hotel employees were not only friendly but they went out of their way to interact with our son and even gave him little gifts and helped him get his cereal in the morning. Not just one, but 3 employees were exceptional. Room was very clean and supplied. Breakfast was better than expected with omlettes and waffles and lots more. Price was reasonable.
  • JJ
    James Joyner
    Feb 9, 2026
    5.0
    Reserve this hotel every time we head to Alpharetta, Ga.
  • JC
    Jhermel Clark
    Jan 21, 2026
    1.0
    I haven’t stayed in a hotel this filthy in a while. My first room had two roaches running around. I then had to move rooms and the second room had a dead bug in the carpet, dirt and food crumbs on the floors, the heater in the bedroom did not work, glass closet door off track, and even the TV was blue. As a diamond member, I stay in many Hiltons across the country and I expect better. The filth is unacceptable and it looks like the cleaning crew only changes the linen in rooms. I only finished my visit due to my colleague staying there needing transportation but I can’t see myself returning. Management, please inform housekeeping about room 103 and 211.

Frequently Asked Questions About Hampton Inn & Suites Alpharetta

What are the check-in and check-out times at Hampton Inn & Suites Alpharetta?

Check-in time is at 4:00 PM and check-out time is at 11:00 AM.

Is breakfast provided at Hampton Inn & Suites Alpharetta?

Yes, a free buffet breakfast is available for guests.

Brand Certified Facts from Hampton Inn & Suites Alpharetta

This information is certified by Hampton Inn & Suites Alpharetta and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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