Business Details
About
Hotel
Located in a northern suburb of Atlanta, Hampton Inn & Suites Alpharetta provides comfort and convenience for business and leisure travelers alike. Nearby the top Fortune 500 companies can be found.
Location
Hampton Inn & Suites Alpharetta
16785 Old Morris Road, Alpharetta, GA
30004, United States
Hours
Reviews
4.1
818 reviews
5 stars
445
4 stars
201
3 stars
70
2 stars
28
1 star
74
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers praised the staff for being friendly and helpful, with specific mentions of individuals who provided excellent service.
Cleanliness Issues
Several reviews highlighted cleanliness problems, including dirty rooms, unvacuumed hallways, and unsanitary bathrooms.
Maintenance Problems
Guests reported numerous maintenance issues, such as broken air conditioning, malfunctioning TVs, and non-functional ice machines.
Breakfast Quality
Feedback on breakfast was mixed; while some enjoyed it, others found it lacking in variety and quality.
Room Conditions
Many guests noted that the rooms were outdated and in need of repair, with complaints about odors, worn furniture, and inadequate amenities.
- ATAdriana TakeNov 17, 20251.0great leadership jaida! handling customer service can be a-lot, but I definitely enjoyed my stay, and conversing with you! ive heard from other people I knew that stayed here that, they rarely hear from the general manager but I honestly loved your customer service jaida GREAT AGM! Me and my husband stayed in a suite and absolutely loved it! Jaida handled our situations quickly and fast!
- MSMya StingleeNov 16, 20252.0Well for one the front desk young black lady visibly shown she dont want to be there my room had a family of lady bugs inside the room we shouldve went half on the room sense its more of yall then us three that was there i will say the breakfast was good!!!!
- CAChan AhnOct 25, 20255.0Cameron at the Front Desk is extremely friendly, professional, and helpful. We truly appreciated his genuine care and immediate action in support during a very busy and stressful business trip.
- HDHope DavisOct 22, 20253.0Check in experience was wonderful with the clerk. TV didn’t work in room and WiFi wasn’t working, and nobody knew real reasons why or couldn’t fix it.
- CBChelsea BakerOct 9, 20251.0Every staff is rude they never answer their phones and the room had wrappers still in them. Will never stay here again.
Frequently Asked Questions About Hampton Inn & Suites Alpharetta
What are the check-in and check-out times at Hampton Inn & Suites Alpharetta?
Check-in time is at 4:00 PM and check-out time is at 11:00 AM.
Is breakfast provided at Hampton Inn & Suites Alpharetta?
Yes, a free buffet breakfast is available for guests.
Does the hotel allow pets?
Yes, both cats and dogs are welcome at the hotel.
Is parking available at Hampton Inn & Suites Alpharetta?
Yes, free self-parking is available for guests.
Does the hotel offer any fitness facilities?
Yes, there is a fitness center that is available for free, including free weights, elliptical machines, treadmills, and weight machines.
Are there meeting or conference rooms available at the hotel?
Yes, the hotel has 2 meeting rooms and conference center facilities available.
Is Hampton Inn & Suites Alpharetta accessible for guests with mobility needs?
Yes, the hotel features accessible parking, an accessible elevator, and is mobility accessible.
What nearby dining options are available around Hampton Inn & Suites Alpharetta?
Nearby dining options include Wild Wing Cafe, which offers American and chicken dishes, and Saigon Cafe Alpharetta, an Asian restaurant. These restaurants are great spots to visit before or after your stay.
Where can guests find wellness or spa services near the hotel?
Guests can visit nearby wellness centers and spas such as R5 Wellness, Serene Holistic Beauty, LucentSkin by Manuela Buitrago, and Andy Le Hair Design for holistic and beauty treatments.
Are there convenient shopping and business supply options near Hampton Inn & Suites Alpharetta?
Yes, Office Depot and Giant Sports Cards are nearby for business supplies and retail needs, providing convenience for business travelers and guests.