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DoubleTree by Hilton Hotel Atlanta - Alpharetta

4.0
(720 reviews)

Business Details

2925 Jordan Court, Alpharetta, GA
30004, United States
(678) 347-0022
https://www.hilton.com/en/hotels/atlwddt-doubletree-atlanta-alpharetta/

About

HotelDoubleTree
Intimate and unique, the Doubletree Hotel in the Windward business district of Alpharetta in suburban north Atlanta is a boutique-style gem of a hotel. Situated close to GA Highway 400 just off Windward Parkway, our quaint, upscale hotel is surrounded by excellent restaurants, superb golf courses, and major corporations. Downtown Atlanta and Hartsfield-Jackson International Airport are easily accessible by car or MARTA. For your convenience, the Doubletree Alpharetta/Windward provides complimentary hotel shuttle service within the local area. Beautifully furnished guest rooms feature all the comforts of home, incredibly comfortable Sweet Dreams beds, and modern amenities like two-line telephones, voice mail, data ports, and complimentary wireless high-speed Internet access. Relax with friends or colleagues in our inviting lobby area, or meet at Savannah's Restaurant and Lounge. Savannah's provides a warm ambiance, and serves American cuisine for breakfast, lunch and dinner daily. Our guests also enjoy full use of a fitness center, outdoor swimming pool and 24-hour complimentary Business Center. For corporate meetings or social events, we offer versatile function space, complete with full-service catering featuring a wide selection of delicious menu items. Our attentive banquet staff will take care of all the details. Conveniently located just minutes from the Northpoint Mall, North Georgia Premium Outlet Mall and the Buckhead shopping and entertainment district, this peaceful hotel is close to nightlife, Atlanta area attractions, and major business corridors. Our caring and professional hotel staff looks forward to welcoming you with our special, signature warm chocolate chip cookie at check-in.

Location

DoubleTree by Hilton Hotel Atlanta - Alpharetta
2925 Jordan Court, Alpharetta, GA
30004, United States

Hours

Reviews

4.0
720 reviews
5 stars
335
4 stars
198
3 stars
92
2 stars
32
1 star
63

What are people saying?

AI-generated from recent customer reviews

Staff Performance

While some guests praised the friendliness and helpfulness of staff members like Dianne and Trejon, others reported rude behavior and poor service from front desk staff.

Room Conditions

Numerous reviews highlighted issues with room cleanliness, maintenance problems, and noise disturbances, indicating a need for better upkeep.

Customer Service Issues

Several customers experienced significant issues with bookings, deposits, and overall customer service, leading to dissatisfaction and a lack of trust in the hotel's management.

Breakfast Quality

Guests frequently criticized the breakfast options as overpriced and lacking variety, with some reporting unsatisfactory food quality.

Location and Value

The hotel is well-located with convenient access to local amenities, but many guests felt that the overall value did not meet their expectations given the issues encountered.
  • KD
    Kenneth Daniels
    Feb 24, 2026
    5.0
    Pretty good staff
  • KP
    Kevin Persson
    Feb 23, 2026
    5.0
    10 times better customer service here than the Embassy Suites at Halcyon, for half the price.
  • VH
    Victoria Hardy
    Feb 1, 2026
    1.0
    The front desk staff is very rude. Forgot his name, will add it later. Definitely not the way to treat your honors guests. He tried to charge me for my room even though I had paid days before my reservation. This is not what a Hilton establishment should be. Do better with your staffing please! Update: The aforementioned staff member wanted to make sure I knew he saw my Google review so he just informed me of his name, but I’ll keep the rest between us and management. We had to move rooms because the door to our first room did not lock and we were unable to leave it with our things in it. Thankfully the front desk, who were much nicer this time, got us in to a different room. The second room has a malfunctioning bathroom door that is difficult to close. Still very disappointed with this Hilton overall and unfortunately won’t be returning to this location.
  • BC
    Becky Stu Perez Cahill
    Jan 20, 2026
    1.0
    They cancelled my corporate booking without any notice. Arrived late at night only to find out there were no rooms. First time I experience a cancelation on a booking done through the company.
  • HT
    Herbster TV
    Oct 13, 2025
    4.0
    Place could use a little refresh and update. Room furniture a bit worn. Place was clean- staff very friendly. Could use some clean up on the grounds as well. Lobby very nice. Would likely opt for other newer Hilton properties in the area next time- this was affordable, available, clean and safe. Very convenient to local food.

Frequently Asked Questions About DoubleTree by Hilton Hotel Atlanta - Alpharetta

What are the check-in and check-out times at DoubleTree by Hilton Hotel Atlanta - Alpharetta?

Check-in time is at 4:00 PM, and check-out time is at 12:00 PM.

Is breakfast included during the stay at the hotel?

Yes, complimentary breakfast is available, including buffet breakfast options.

Brand Certified Facts from DoubleTree by Hilton Hotel Atlanta - Alpharetta

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Certified March 01, 2026Yext Knowledge Graph
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