Business Details
About
HotelDoubleTree
Intimate and unique, the Doubletree Hotel in the Windward business district of Alpharetta in suburban north Atlanta is a boutique-style gem of a hotel. Situated close to GA Highway 400 just off Windward Parkway, our quaint, upscale hotel is surrounded by excellent restaurants, superb golf courses, and major corporations.
Downtown Atlanta and Hartsfield-Jackson International Airport are easily accessible by car or MARTA. For your convenience, the Doubletree Alpharetta/Windward provides complimentary hotel shuttle service within the local area.
Beautifully furnished guest rooms feature all the comforts of home, incredibly comfortable Sweet Dreams beds, and modern amenities like two-line telephones, voice mail, data ports, and complimentary wireless high-speed Internet access.
Relax with friends or colleagues in our inviting lobby area, or meet at Savannah's Restaurant and Lounge. Savannah's provides a warm ambiance, and serves American cuisine for breakfast, lunch and dinner daily. Our guests also enjoy full use of a fitness center, outdoor swimming pool and 24-hour complimentary Business Center.
For corporate meetings or social events, we offer versatile function space, complete with full-service catering featuring a wide selection of delicious menu items. Our attentive banquet staff will take care of all the details.
Conveniently located just minutes from the Northpoint Mall, North Georgia Premium Outlet Mall and the Buckhead shopping and entertainment district, this peaceful hotel is close to nightlife, Atlanta area attractions, and major business corridors. Our caring and professional hotel staff looks forward to welcoming you with our special, signature warm chocolate chip cookie at check-in.
Location
DoubleTree by Hilton Hotel Atlanta - Alpharetta
2925 Jordan Court, Alpharetta, GA
30004, United States
Hours
Reviews
4.0
712 reviews
5 stars
331
4 stars
197
3 stars
91
2 stars
32
1 star
61
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many reviews praised the staff for their friendliness and helpfulness, particularly highlighting individuals like Dianne and Trejon for their exceptional service.
Cleanliness Issues
While some guests noted that the hotel was clean, numerous complaints were made about dirty rooms, bugs, and inadequate housekeeping.
Breakfast Quality
The breakfast was frequently criticized for being overpriced and lacking variety, with some guests expressing disappointment over the absence of typical offerings like bacon and sausage.
Room Conditions
Several reviews mentioned issues with room conditions, including small sizes, maintenance problems, and noise disturbances from other guests.
Customer Service Concerns
There were multiple reports of poor customer service experiences, including issues with billing, room assignments, and staff responsiveness.
- DNDeepak NohwalOct 15, 20254.0Nice business hotel with basic breakfast options.
- HTHerbster TVOct 13, 20254.0Place could use a little refresh and update. Room furniture a bit worn. Place was clean- staff very friendly. Could use some clean up on the grounds as well. Lobby very nice. Would likely opt for other newer Hilton properties in the area next time- this was affordable, available, clean and safe. Very convenient to local food.
- DBDarrell BlankenshipSep 8, 20255.0Comfortable rooms. You do have to pay for parking. Cookies were good but could've been warmer. Staff were very friendly and helpful.
- JSJustin W. SteigerwaltSep 3, 20255.0Initially booked with Priceline. Extended my stay. A fantastic value.
- TRTerry RockfieldAug 24, 20254.0Room was decorated nicely but had a few things needing repair. Checkout is noon, and we were sleeping in, yet staff knocked on the door at 10 wanting to clean. The DND sign is broken so we couldn't have it hanging on the door.
Frequently Asked Questions About DoubleTree by Hilton Hotel Atlanta - Alpharetta
What are the check-in and check-out times at DoubleTree by Hilton Hotel Atlanta - Alpharetta?
Check-in time is at 4:00 PM, and check-out time is at 12:00 PM.
Is breakfast included during the stay at the hotel?
Yes, complimentary breakfast is available, including buffet breakfast options.
Does the hotel offer free Wi-Fi to guests?
Yes, free Wi-Fi is available in public areas and there is a public internet terminal.
Are pets allowed at the DoubleTree by Hilton Hotel Atlanta - Alpharetta?
Yes, both dogs and cats are welcome at the hotel.
Does the hotel provide airport shuttle or transfer services?
Yes, the hotel offers free airport shuttle service and airport transfers are available.
Is parking available at the hotel?
Yes, self-parking is available for guests.
What amenities for fitness and wellness does the hotel offer?
The hotel has a free fitness center including equipment like elliptical machines, free weights, treadmills, and weight machines. There is also an outdoor swimming pool available.
What nearby dining options are available close to the hotel?
Nearby dining options include Kakatiya Indian Kitchen (Indian and Pan Asian cuisine), Tacos On The Run (Mexican), Local Expedition Wood Fired Grill (American), Starbucks (coffee shop), BurgerFi (burgers and fast food), and Palm 78 (American and seafood).
How can guests reach the hotel using nearby transportation services?
Guests can use services like Delta Taxi Cab and local shuttle services provided by the hotel to reach or explore the area, and the hotel is accessible via GA Highway 400 and close to MARTA stations for easy commute to downtown Atlanta and the airport.
What nearby shopping options can guests explore during their stay?
Guests can visit nearby shopping centers and stores like Northpoint Mall, North Georgia Premium Outlet Mall, India Plaza grocery store, and Mattress Firm furniture store for a variety of shopping needs.