Certified by Hampton Inn & Suites Albany At Albany Mall • Mar 01, 2026
HotelHampton Inn
Enjoying a fantastic location next to Albany Mall, in the center of Albany's restaurant and shopping district, the welcoming Hampton Inn & Suites Albany At Albany Mall is just 15 minutes' drive from Southwest Georgia Regional Airport. This modern Albany hotel is also close to numerous businesses and Albany attractions including the Albany Civil Rights Museum and Chehaw Wild Animal Park & Zoo. Settle into a comfortable guest room or suite at this hotel in Albany and enjoy modern amenities including a microwave and a refrigerator with freezer compartment, a 39-inch LED TV, free WiFi and a clean and fresh Hampton bed.
Enjoy Hampton's free hot breakfast buffet and beautiful views over the swimming pool from the two-storey breakfast area of this Albany, GA hotel. Unwind in the bright and comfortable lobby, where you can enjoy free tea and coffee and advice from our friendly staff on what to see and do in the area. Print documents and send faxes in the free, 24-hour business center or hold an event in one of the hotel's two modern meeting rooms. Maintain your exercise regime when you stay at this hotel in Albany, GA with our free fitness center and outdoor pool. After a busy day, choose a book from the library wall to read in front of the fireplace in the hotel's spacious seating area.
Friendly service, clean rooms, comfortable surroundings, every time. If you're not satisfied, we don't expect you to pay. That's our commitment and your guarantee. That's 100% Hampton.
Location
Certified by Hampton Inn & Suites Albany At Albany Mall • Mar 01, 2026
Certified by Hampton Inn & Suites Albany At Albany Mall • Mar 01, 2026
Reviews
4.2
712 reviews
5 stars
442
4 stars
146
3 stars
41
2 stars
22
1 star
61
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers noted that the rooms were clean, but there were also reports of dirty bathrooms, roaches, and unclean common areas.
Staff Performance
While some guests praised the friendly and helpful staff, others reported rude interactions and poor customer service.
Maintenance Issues
Several reviews mentioned the need for renovations and maintenance, including worn rooms, broken amenities, and cleanliness concerns.
Breakfast Quality
The breakfast received mixed reviews, with some guests enjoying it while others found it lacking in variety and quality.
Customer Service
There were significant complaints about customer service, including issues with billing, lack of follow-up on complaints, and unprofessional behavior from staff.
DW
Dick Wolters
Feb 19, 2026
5.0
Great stay. Clean quiet room
CY
Chris York
Feb 10, 2026
5.0
Nice place
JD
Jason Dyer
Dec 23, 2025
5.0
Rooms were clean and the staff was friendly. Best hotel I've stayed in in Albany.
A
* Sampay *
Dec 13, 2025
3.0
This establishment was very clean and comfortable. I had little interaction with room service but it was great.
AS
Audrey Smith
Dec 7, 2025
1.0
The rooms are sub-par for a Hilton property. Buy new towels and replace them daily!! They are too worn for multi-uses. Overall services was horrible. The desk clerks were polite and competent. However, the owners (Hitesh Patel) complicated the check-in process, rented pre-paid rooms, moved guests in our party without authorization, etc. The managers were rude and confrontational. Worst Hilton experience ever!! I'll never give this location my money again.
Frequently Asked Questions About Hampton Inn & Suites Albany At Albany Mall
What types of rooms are available at Hampton Inn & Suites Albany At Albany Mall?
The hotel offers comfortable guest rooms and suites equipped with modern amenities including a microwave, refrigerator with freezer compartment, and a 39-inch LED TV.
Is breakfast provided at the Hampton Inn & Suites Albany At Albany Mall?
Yes, the hotel offers a free hot breakfast buffet for guests.
Does the hotel have facilities for business travelers?
Yes, the hotel has a free 24-hour business center and two modern meeting rooms for events or meetings.
Is the hotel accessible for guests with mobility disabilities?
Yes, the hotel provides accessible parking, elevator, and is mobility accessible.
Are pets allowed at the Hampton Inn & Suites Albany At Albany Mall?
Yes, both cats and dogs are welcome at the hotel.
Does the hotel provide free WiFi for guests?
Yes, free WiFi is available in public areas, along with a public internet terminal.
What are the check-in and check-out times at the hotel?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is parking available and free at the hotel?
Yes, free self-parking is available for guests at the hotel.
What shopping options are near Hampton Inn & Suites Albany At Albany Mall?
Guests can easily visit Albany Mall with stores like Dillard's, Burlington, and Five Below nearby for shopping convenience.
Where can guests find dining options near the hotel?
Nearby restaurants include LongHorn Steakhouse, Olive Garden, Panera Bread, and fast food options like McDonald's and Five Guys, all within easy reach.
What nearby services can assist guests during their stay?
Nearby services include Ameris Bank for banking needs and Albany Diagnostic Center for medical services, providing convenience for guests.
Brand Certified Facts from Hampton Inn & Suites Albany At Albany Mall
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Certified March 01, 2026Yext Knowledge Graph
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