LEGOLAND® Hotel Florida

4.0
601 reviews

About

HotelResortMerlin Entertainments
Treat your family to the ultimate LEGO® sleepover at the LEGOLAND Hotel! Here’s why parents love staying here: 🧸 Built for Kids: From interactive LEGO® play areas to themed surprises, the hotel is designed to delight your little ones. 🕺 Non-Stop Fun: Splash down the pool water slide, join nightly activities, or dance in the Disco Elevator! 🎢 Steps from the Park: Stay just steps away from all the action at LEGOLAND Florida. Make your family’s trip unforgettable with a stay that’s as fun as the park itself!

Location

LEGOLAND® Hotel Florida
1 LEGOLAND Way, Winter Haven, FL
33884, United States

Hours

Reviews

4.0
601 reviews
5 stars
371
4 stars
68
3 stars
53
2 stars
37
1 star
72

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, including unresponsive management and rude staff.

Cleanliness

Numerous reviews highlighted issues with cleanliness, including dirty rooms and unsanitary conditions.

Family-Friendly Amenities

The hotel is praised for its kid-friendly amenities and activities, making it enjoyable for families.

Value for Money

Guests expressed dissatisfaction with the value for money, citing high prices for subpar accommodations and services.

Room Quality

Several reviews mentioned that the rooms felt outdated and cramped, with maintenance issues affecting the overall experience.
  • JK
    Joseph Kirsch
    1 day ago
    5.0
    We booked a family vacation package and stayed in the hotel which is adjacent to legoland theme park. Our package included free breakfast and access to the outdoor pools, firepit and boardwalk. Be sure to book the complimentary master builder classes as soon as you can as they fill up fast. Our 5 and 7 year old kids had a blast and the staff were all very kind and patient with all my questions.
  • RL
    Raidel Leon
    Jan 5, 2026
    1.0
    Very Disappointing Stay a real nightmare. Our experience at the LEGOLAND Hotel was extremely disappointing and far below expectations, especially considering the price. One of the biggest issues was re-entering the hotel by car. After stepping out and crossing the street, we were forced to wait nearly two hours in the vehicle entrance line. There is no system that prioritizes or guarantees direct access for hotel guests, which is unacceptable for an on-site hotel. Parking was another major problem. Guest parking was completely full, with very limited availability. A hotel should never oversell parking when families are staying on property. The cleanliness of the room was poor and did not meet basic standards. In addition, the hotel clearly shows its age — the facilities are old and deteriorated, which does not match the brand image or the price being charged. Overall, the experience felt poorly managed and frustrating, not relaxing or family-friendly. Until there are serious improvements in guest access, parking availability, cleanliness, and maintenance, I would not recommend staying here.
  • TC
    Tia Caywood
    Jan 2, 2026
    5.0
    The level of excitement and enjoyment is an understatement. This is the perfect spot for families. My age gapped children both enjoyed Legoland to the max. Food: breakfast is decent, it served its purpose. There’s a lot of options- even for picky eaters. Pizza and pasta buffet, my kids loved it. For the adults it was chaos. I wouldn’t do it if it weren’t for the kids. Honestly, I’d go in the local town next time. Park: amazing! Not over crowded, short wait times and plenty to see. Rooms: I’d like to see the kids area in the back of the room instead of the front. Aside from that the rooms are great. There was a scavenger hunt and Legos to play with available. There are also snacks daily.
  • JJ
    Jacob
    Jan 1, 2026
    2.0
    Eddie bartender at the pirates bar main resort was awesome and quick at his job Destiny that does the art at the main resort was Great The property needs maintenance badly. The window decals are faded and coming off the windows, walls and lights are dirty and need to be cleaned and some need some paint or just basic maintenance they charge alot but do not put anything back into the hotels or the parks
  • CM
    Chris Musto
    Dec 27, 2025
    1.0
    I would give 0 stars if I could. Specifically for the hotel and their check in process. I booked online, and was told that the reservation was for their cheaper hotel across the street. They modified it, I paid extra to book in the main hotel, and now am being told I cannot move the dates and that my money is gone. Manager was supposed to call back and never did. I called back this morning and was told there was nothing they could do and to "read the fine print". Horrible experience.

Frequently Asked Questions About LEGOLAND® Hotel Florida

Does LEGOLAND® Hotel Florida offer free breakfast to guests?

Yes, breakfast is available for free at LEGOLAND® Hotel Florida.

Is there a bar available at LEGOLAND® Hotel Florida?

Yes, the hotel has a bar on-site for guests to enjoy.