LEGOLAND® Beach Retreat

Reviews

• HH

  Hicks

  2 days ago
  5.0
  Very cute gate resort
• AZ

  Alexis Zampolini

  Feb 20, 2026
  4.0
  Lindo lugar, amplias habitaciones
• IS

  Ilana Swift

  Feb 11, 2026
  2.0
  First impression was nice, but unfortunately our room 1016 surfers had many issues. Broken fridge, heating issues, and an ant infestation in bathroom. We will stay at Lego hotel in future but we will never give beach resort another chance!
• JC

  Jose Cuadra

  Jan 19, 2026
  5.0
  We loved this hotel more than the Legoland Hotel Florida. Check in was quick at the gate, each cabana only has 2 rooms and there best part you don’t hear your neighbor at night. Spacious resort with a peaceful vibe. Food at the restaurant was great too. Only 2 minutes away from the parks and walking distance to Publix. Will be staying there again soon.
• JJ

  Jacob

  Jan 1, 2026
  2.0
  We rented a room at the Beach retreat 12/26 to the 28th. On the 26th after we checked in and put our stuff into the room we then walked to the diner on property about an hour before closing. We noticed that there was a guy at the outside walk up window trying to get someone's attention at the bar. He was knocking on the window to get someone's attention. It took quite a while for someone to open the window, you would have expected them to be busy inside with that kind of wait. When we walked into the restaurant there was no one at the podium. A man from the bar who was on his phone came to greet us after he noticed we were there waiting for a hostess. He walked over to us and asked if we knew what we wanted. Mind you, this was our first time at the restaurant and had no idea what they offered. We said we did not know and handed us a menu. He did not ask us if we were sitting or if we wanted to order take out and we basically stood there looking at the menu. Once the hostess walked up, he walked away and the hostess asked if we were dining in or taking out. We answered we didn't know what we were allowed to do since we were not asked from they guy who we now know is the manager. We did wind up dining in. There was only three to four tables with families, so needless to say they were NOT busy at all. Our server Jonathan was one of the worst servers I've had in a long time and also very slow. We ordered drinks from the bar and the kids drinks. 10 to 15 minutes go by and still nothing... we see our drinks on the bar as the waiter walked right past it... My wife proceeded to get up and get the drinks herself since the waiter wasn't doing his job. It took another 5 minutes before we finally got our kids drinks. We could tell the other tables were also complaining that they had no drinks and was still waiting. The manager was sitting at the bar the entire time on his phone not paying any attention to his employees or the tables. The guy who was bussing the tables was also very slow at doing his job and kept looking back at me with an attitude. After we got our kids drinks, we asked the waiter to put another order in for our adult drinks since he was slow... which my wife jokingly said to him that he was slow. She was hoping he would get the point. He seemed stoned and laughed and said I will. Another table was visibly upset about their drinks since they still have not received them 20 minutes later. I said pretty loud that the manager needs to get off of his phone and pay attention to his customers who are not getting service from the waiter he then lifted his head up looked around then proceeded to go back to his phone. The table asked the busser about the drinks he then goes to the bar to ask who the waiter is with the manager right next to all four of them (Thomas/bartender, Johnathan/waiter, busser, Eric/manager) the waiter and manager walked towards the drink area I said again pretty loud that I wish a manager would step up his game and watch his employees and not be on the phone. When Thomas (bartender) notices the drink were still there he caught Jonathan's (waiter) attention and told him deliver the drinks before she gets up and gets it themselves again. The food was walked out about the same time we got the second drinks the food was good no complaints there. We came back the next morning for breakfast and had a completely different experience. The hostess Amanda helped us and sat us. Our waitress Yessika (probably spelt wrong) was perfect 10/10! We then told her about our experience the night before and she then had her manager come out which happened to be Amanda we told her about the horrible experience we had last night she told us she will take care of it. On the 27th Trevor the bartender morning was awesome --------------------------------- The property needs maintenance and attention to detail. No mulch, irrigation heads are nasty, leaks at the water heaters outside, missing security camera, lights and walls have webs and dust and pool life jackets that you can tell have not be cleaned in a while.

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