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Homewood Suites by Hilton West Palm Beach

3.9
(770 reviews)

Business Details

2455 Metrocentre Boulevard, West Palm Beach, FL
33407, United States
(561) 682-9188
https://www.hilton.com/en/hotels/pbicthw-homewood-suites-west-palm-beach/

About

Extended Stay HotelHomewood Suites
Welcome to the Homewood Suites by Hilton West Palm Beach hotel, just 7 minutes from Palm Beach International Airport. Exceptional shopping and dining is less than 6 miles away at City Place and the Palm Beach Outlets. Leisure guests will value our location less than 5 minutes from Ballpark of the Palm Beaches. We're also near Rapids Water Park, Roger Dean Baseball Stadium and beautiful award-winning beaches. Business travellers will appreciate our location near companies such as Galaxy Aviation, Comcast, Thermo Fisher Scientific and Scripps Research.

Location

Homewood Suites by Hilton West Palm Beach
2455 Metrocentre Boulevard, West Palm Beach, FL
33407, United States

Hours

Reviews

3.9
770 reviews
5 stars
394
4 stars
180
3 stars
50
2 stars
53
1 star
93

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted significant cleanliness problems, including dirty rooms, unpleasant odors, and inadequate housekeeping services.

Staff Performance

While some staff members received praise for their friendliness and helpfulness, others were criticized for rudeness and poor customer service.

Breakfast Quality

The breakfast offerings were often described as lacking variety and freshness, with some guests expressing disappointment in the food quality.

Room Comfort

Guests appreciated the spaciousness and comfort of the rooms, particularly those with kitchen facilities, although some reported maintenance issues.

Location Convenience

The hotel is well-located for access to local attractions, but some guests noted noise issues from nearby roads.
  • AC
    Anna Crutchfield
    4 days ago
    5.0
    I had a bit of a wait for my room, but Marlon was on point with his customer service! While checking in on room availability with the cleaning staff, he was also handling multiple guest requests and check ins all by himself. It was a very busy check in day, but I appreciated his professional and courteous demeanor.
  • CW
    Charlene Watts
    Feb 23, 2026
    5.0
    I stayed 2/15 thru 2/20 and the receptionist help me find a room on the first floor upon check in due too I do not like elevators and the cook Anna cooked a different breakfast everyday with excellent hospitality everyday. Please send here to other location to up scale your services. Thank you all.
  • JS
    John Sciaccotta
    Jan 28, 2026
    5.0
    The front desk personnel are the best! Nana and Reniel!
  • LH
    LENA H
    Jan 19, 2026
    4.0
    The shower water pressure was very weak. However, the location and overall service were very good. Since I have a leg injury, I really appreciated that you assigned us a room close to the elevator—it was very thoughtful. Breakfast was also delicious. One thing to note is that the fitness center is quite small for a hotel of this size.
  • AJ
    Anitra Jones
    Jan 5, 2026
    1.0
    Dirty, dust everywhere, rugs had spills, hair in bathroom. Broken door hinges, banged up walls. Not worth the money.

Brand Certified Facts from Homewood Suites by Hilton West Palm Beach

This information is certified by Homewood Suites by Hilton West Palm Beach and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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