Business Details
About
HotelExtended Stay Hotel
Feel refreshed at our Palm Beach International Airport hotel. Sleep in your suite, or cool off in the outdoor pool. Breakfast is free every morning, and our free shuttle takes you directly to the airport. Drive Shack Golf Entertainment Center is right next door, and CityPlace and Palm Beach Outlets are nearby.
Location
Home2 Suites by Hilton West Palm Beach Airport
2375 James L Turnage Blvd, West Palm Beach, FL
33406, United States
Hours
Reviews
4.2
469 reviews
5 stars
289
4 stars
78
3 stars
35
2 stars
23
1 star
44
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many guests reported issues with room cleanliness, including dirty bathrooms and uncleaned rooms during their stay.
Staff Service
While some staff members received praise for their helpfulness and friendliness, others were noted for being unwelcoming or unresponsive.
Breakfast Quality
The breakfast offerings were frequently criticized for being inadequate, lacking variety, and running out of items before the end of service.
Room Comfort
Guests appreciated the spaciousness and comfort of the rooms, highlighting the amenities available.
Location
The hotel is conveniently located near the airport, making it a good choice for travelers.
- OFOsbel FernandezNov 15, 20253.0The room had a funky smell.
- JDJackie DeeNov 12, 20255.0It was great!!
- LKL KMeyersNov 3, 20252.0We have stayed here before and loved it but this time something was off. We had electrical outlet issues in the bathroom(didn't work). The moved the microwave but that didn't work. After 2 days we spoke to Natalie and they moved us to another room. Blinds in the room were broken and no according to the front desk clerk they were not on a chain. Housekeeping never came. We had another guest with us and her trashcan had things in it when she checked into her room. The ice maker on the 5th floor isn't working. We told 3 people, one woman laughed at me when I told her. Some of the staff was very pleasant the girls at the breakfast area always do a great job. Location is great but... not the best experience this trip.
- TNTopy NguyenOct 31, 20255.0I have stayed here twice for work weekend and had overwhelmingly great experiences both times. The rooms are clean and well stocked with amenities, the lobby is very cozy and has many areas for you to do whatever you need to do. Not to mention, it is right across from some fun top golf/mini golf places. There is also a Wawa a short walk away if you need to make a stop! They also have a shuttle to the airport, along with an uber service. The greatest thing is that their workers do the most. I left my AirPods in the room after I checked out, and when I called to see if they could mail it back, they already had it in their possession and walked me through the process on what to do. I received it very quick after with real care in its packaging. I don’t even know how to express my thanks anymore than this review, so please stay here if you’re looking for a reliable hotel in West Palm!!!
- ACAshley CarrowayOct 22, 20254.0Housekeeping team was very accommodating. Rooms were clean and comfortable. As much as I hoped my housekeeper received the digital tip I left, I was disappointed to find that she hadn’t. Lovely location, the logistics however seems to be all over the place as there is no little to no communication amongst the team. Tip cash in hand to your housekeeper.
Frequently Asked Questions About Home2 Suites by Hilton West Palm Beach Airport
What are the check-in and check-out times at Home2 Suites by Hilton West Palm Beach Airport?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Does the hotel have accessibility features for guests with mobility needs?
Yes, the hotel offers accessible parking, an accessible elevator, and is mobility accessible.
Are pets allowed at Home2 Suites by Hilton West Palm Beach Airport?
Yes, both cats and dogs are welcome at the hotel.
Is there free Wi-Fi available for guests at the hotel?
Yes, Wi-Fi is available in public areas and there is a public internet terminal.
Does the hotel offer any shuttle services to the airport?
The hotel provides a free shuttle directly to Palm Beach International Airport, but does not have an airport shuttle or transfer service.
What dining options are available on-site at the hotel?
The hotel does not have a restaurant but offers a convenience store and vending machines for guests.
What fitness and recreational facilities does the hotel offer?
Guests have access to a free fitness center and an outdoor pool.
Are there cleaning and sanitation protocols implemented at the property?
Yes, commercial-grade disinfectant is used and employees are trained in cleaning and hand washing procedures.
What nearby attractions can guests visiting Home2 Suites by Hilton West Palm Beach Airport enjoy?
Guests can visit Drive Shack West Palm Beach, PopStroke entertainment, and Puttery miniature golf for fun activities adjacent to the hotel.
Are there nearby places for guests to grab coffee or quick snacks?
Yes, guests can find Starbucks, Dunkin', and 7-Eleven convenience stores close to the hotel for coffee and snacks.
What nearby transportation services are available for guests at the hotel?
Guests can access car rental services nearby including Alamo Rent A Car, Enterprise Rent-A-Car, Avis Car Rental, and Payless Car Rental.