Business Details
About
HotelHilton
Daily Mandatory Destination Charge includes Premium guest internet access, daily $15 food and beverage credit for use in all hotel outlets, 1-hour hotel bike rental for two, 2 beach chairs and towels, neighborhood transportation via electric shuttle.
Centrally located in the heart of Downtown West Palm Beach, the newly reimagined AAA 4-Diamond Hilton West Palm Beach features an array of world-class amenities, including four enhanced dining destinations, an oversized pool deck lined with cushioned cabanas and palm trees, refreshed guestrooms and suites, a curated art program that embodies the artistic energy of South Florida, and so much more. The 400-room lifestyle hotel is connected to the Palm Beach County Convention Center, located just two miles from world-famous Palm Beach, walking distance to the Brightline station and directly across the street from CityPlace, shopping and dining. This resort-like oasis features oversized lawn games, family-friendly activities, complimentary airport and neighborhood transportation, specialty group fitness classes, lobby bar and an outdoor fire pit. Guests looking to host events have a variety of options, including over 35,000 sq. ft. of total event space, 9 meeting rooms, outdoor event lawns and a large ballroom measuring 13,366 sq. ft. Visitors can lounge at the resort-style pool, treat their inner child with lawn games, ride a bike to Palm Beach, vibe to live entertainment or break a sweat with a group fitness class.
Location
Hilton West Palm Beach
600 Okeechobee Boulevard, West Palm Beach, FL
33401, United States
Hours
Reviews
4.4
2,626 reviews
5 stars
1,835
4 stars
442
3 stars
121
2 stars
69
1 star
159
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Bambi and Keisha for their exceptional service.
Cleanliness
While some guests reported clean and well-maintained rooms, others noted issues with cleanliness, such as dirty floors and unkempt bathrooms.
Location
The hotel’s location received consistent positive feedback for its convenience to local attractions, restaurants, and the convention center.
Valet Parking
Multiple reviews expressed dissatisfaction with the valet parking service, citing high costs and slow retrieval times.
Room Comfort
Guests had mixed experiences regarding room comfort, with some praising spaciousness and decor, while others complained about uncomfortable beds and noisy air conditioning.
- JCJuliet Cambell3 days ago5.0I stayed at the Hilton West Palm Beach for a night and found it to be a pleasant, straightforward experience. The location made it easy to get around downtown without needing to drive much. The room was clean and comfortable, and the hotel felt calm even with other guests around. Staff interactions were friendly and efficient, which made check-in and check-out smooth. Overall, it was a dependable place to stay without any fuss.
- SSSaulo5 days ago5.0Excelente hotel padrão Hilton mesmo. Atendimento rápido e atencioso. Piscina climatizada e Spa excelente. Quarto super confortável. Valeu a pena
- JJJürgenJan 4, 20263.0Hotel location is great, but for average of almost 500 a night when including valet service it seems the Hilton is very skimpy on staffing and supplies and housekeeping service. I give it a max of 3 stars.
- LWlondon WeathersbyDec 29, 20255.0On my last night in FL, I forgot my card at the Galley Hotel restaurant and with no hesitation Shon & Alistair sent my card in the mail with a tracking number the next morning. Big gracious thanks to the security team at the Hilton WPB.
- MWM WDec 17, 20255.0I attended the Holiday Cocktail Making Class and it completely exceeded my expectations! Hauk is a true master of his craft. He introduced ingredients I never would have imagined using, transforming them into drinks that were both creative and absolutely delicious. The experience was fun, inspiring, and unforgettable—Hauk is officially my all-time favorite bartender! 🍸✨
Frequently Asked Questions About Hilton West Palm Beach
What are the check-in and check-out times at Hilton West Palm Beach?
Check-in is at 4:00 PM and check-out is at 11:00 AM.
Does Hilton West Palm Beach offer free Wi-Fi for guests?
Yes, Hilton West Palm Beach provides premium guest internet access with Wi-Fi available in public areas.
Is Hilton West Palm Beach accessible for guests with mobility needs?
Yes, the hotel offers accessible parking and elevators, making it mobility accessible.
Are pets allowed at Hilton West Palm Beach?
No, pets and cats are not allowed at the hotel.
What dining options are available at Hilton West Palm Beach?
The hotel features four restaurants, a bar, room service, and offers vegan and vegetarian meals.
Does Hilton West Palm Beach provide parking options?
Yes, the hotel offers parking and valet parking services.
What amenities does Hilton West Palm Beach offer for fitness and leisure?
Guests can enjoy a free fitness center, an outdoor pool, oversized lawn games, and specialty group fitness classes.
Is there a shuttle service available at Hilton West Palm Beach?
Yes, the hotel offers a local shuttle for neighborhood transportation but does not have an airport shuttle or airport transfer.
What nearby dining options can guests visit around Hilton West Palm Beach?
Guests can explore nearby dining at Mezze, Galley (a seafood and American restaurant), Manor bar, The Regional soul food restaurant, Ruth's Chris Steak House, Pampa's Grille, RH American restaurant and bar, Kona Grill, and The Cheesecake Factory.
Are there any notable nearby places guests might want to visit near Hilton West Palm Beach?
Yes, the hotel is across from CityPlace shopping and dining, walking distance to Brightline station, and connected to Palm Beach County Convention Center, offering convenient access for shopping, dining, events, and transportation.