Hilton Garden Inn West Palm Beach Airport

4.2
946 reviews

About

Hotel
Our Hilton Garden Inn West Palm Beach Airport hotel is located just three minutes from Palm Beach International Airport and the shopping, dining, and theater attractions of downtown Rosemary Square. Take our complimentary shuttle service to both of these locations. The West Palm Beach Brightline train station is just 3 miles from our hotel, serving all of south Florida including Ft. Lauderdale and Miami International Airports. Discover everything Palm Beach has to offer including the Kravis Center for the Performing Arts, the exclusive Worth Avenue, FITTEAM Ballpark, and Palm Beach Island with its pristine beaches and world-class restaurants. Relax by the tropical outdoor pool, or enjoy an invigorating workout in the complimentary fitness center. Stay productive with complimentary WiFi and a 24-hour business center. Need space for a meeting or small get together? We offer over 750 sq. ft. of meeting space to accommodate your corporate or social event. Stay refreshed throughout your stay at The Garden Grille & Bar.

Location

Hilton Garden Inn West Palm Beach Airport
1611 Worthington Road, West Palm Beach, FL
33409, United States

Hours

Reviews

4.2
946 reviews
5 stars
589
4 stars
187
3 stars
59
2 stars
19
1 star
92

What are people saying?

AI-generated from recent customer reviews

Customer Service

Laurie received numerous accolades for her exceptional customer service, making guests feel welcomed and valued.

Room Cleanliness

Many guests praised the cleanliness of the rooms, although some noted issues with outdated facilities.

Check-In Experience

The check-in process was generally smooth, but some guests reported poor experiences with staff attitudes.

Breakfast Quality

Guests expressed disappointment with the breakfast options and pricing, describing it as not meeting expectations.

Staff Attitude

While many staff members were described as friendly and helpful, there were reports of rudeness from certain employees.
  • JF
    julia finnigan
    Nov 8, 2025
    5.0
    Laurie was so overly kind to me and I would recommend this hotel over any others! she was very professional and was able to assist me with getting a room when there were a ton of cancellations around town because of the flights.
  • HM
    Heather Marie
    Nov 2, 2025
    5.0
    We recently rented a meeting room at the Hilton, and Fabian provided exceptional service from start to finish. He was professional, friendly, and went out of his way to ensure everything was perfect for our event. The room setup was exactly as we requested, and Fabian checked in regularly to make sure we had everything we needed โ€” from equipment and refreshments to small details that made a big difference. His positive attitude, efficiency, and genuine care for guests truly stood out. Fabian is an excellent example of Hiltonโ€™s commitment to hospitality. Thank you, Fabian, for helping make our meeting a success!
  • CE
    Carmen Edwards
    Oct 6, 2025
    5.0
    Laurie greeted us with a huge smile ๐ŸŽ‰Excellent Customer Service and Support ๐ŸŽ‰ Totally surprised and delighted to find that was VIP for the Day๐ŸŽ‰๐ŸŽ‰I feel very honored and well taken care of ๐ŸŽ‰ Thank You Laurie for going above and beyond ๐ŸŽ‰๐ŸŽ‰๐ŸŽ‰๐ŸŽ‰๐ŸŽ‰
  • BB
    B S (Bill)
    Sep 30, 2025
    5.0
    The ac in my room either froze me or baked me. Most of the time froze me. The guy in the restaurant is great I wish I knew his name and the check in staff is great.
  • JV
    Jim Villalon
    Sep 7, 2025
    1.0
    This should tell you about the hotel. We had a non refundable reservation. A month before our trip our 13 year old daughter died unexpectedly. They refused to consider cancelling the reservation. We ended up having another family member use the room so it wasnโ€™t a total waste but they should be ashamed of themselves.

Frequently Asked Questions About Hilton Garden Inn West Palm Beach Airport

What accessibility features does Hilton Garden Inn West Palm Beach Airport offer?

The hotel provides accessible parking and an accessible elevator for guests with mobility needs.

Is there a shuttle service available at Hilton Garden Inn West Palm Beach Airport?

Yes, a complimentary airport shuttle service is available to guests.