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Hilton Garden Inn West Palm Beach Airport

4.2
(968 reviews)
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Business Details

1611 Worthington Road, West Palm Beach, FL
33409, United States
(561) 472-5956
https://www.hilton.com/en/hotels/pbipbgi-hilton-garden-inn-west-palm-beach-airport/
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About

HotelHilton
Our Hilton Garden Inn West Palm Beach Airport hotel is located just three minutes from Palm Beach International Airport and the shopping, dining, and theater attractions of downtown Rosemary Square. Take our complimentary shuttle service to both of these locations. The West Palm Beach Brightline train station is just 3 miles from our hotel, serving all of south Florida including Ft. Lauderdale and Miami International Airports. Discover everything Palm Beach has to offer including the Kravis Center for the Performing Arts, the exclusive Worth Avenue, FITTEAM Ballpark, and Palm Beach Island with its pristine beaches and world-class restaurants. Relax by the tropical outdoor pool, or enjoy an invigorating workout in the complimentary fitness center. Stay productive with complimentary WiFi and a 24-hour business center. Need space for a meeting or small get together? We offer over 750 sq. ft. of meeting space to accommodate your corporate or social event. Stay refreshed throughout your stay at The Garden Grille & Bar.

Location

Hilton Garden Inn West Palm Beach Airport
1611 Worthington Road, West Palm Beach, FL
33409, United States

Hours

Reviews

4.2
968 reviews
5 stars
603
4 stars
191
3 stars
59
2 stars
21
1 star
94

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many reviews highlighted exceptional service from staff members, particularly Laurie, who received numerous praises for her friendliness and helpfulness.

Cleanliness

Overall, guests noted that the hotel was clean and well-maintained, although some mentioned specific issues with room cleanliness.

Customer Service Issues

Several customers reported negative experiences with management and customer service, particularly regarding check-in processes and handling of complaints.

Room Quality

While many guests appreciated the spacious and comfortable rooms, some expressed dissatisfaction with outdated decor and maintenance issues.

Dining Experience

Feedback on the dining options was mixed, with some guests enjoying their meals while others criticized the breakfast service and quality.
  • KR
    Kim R
    1 day ago
    2.0
    Pros- location, 1 comfortable bed, mini fridge, microwave, Keurig in room, lots of shelved cabinets for belongings , and on site restaurant. Cons - price, no sink for kitchen, little counter space, no safe, no make up mirror, AC unit doesn't stay on, and no door on bedroom for unit listed as a 1 bedroom suite. For the price, breakfast should be included. No hot water at night either. The 1 bedroom should not be listed as such as there is no privacy
  • ST
    Serious Fun TV
    4 days ago
    4.0
    Days after we were snowed out of Boston we were finally in a plane pulling away on a 7am flight. Going home? Not to be, the plane needed a new computer, all other flights were booked. My husband was very upset. Thing started to turn around when we got a room at the Airport Hilton Garden Inn at West Palm Beach. Shout to the Head of HouseKeeping who got a room ready for us hours early. Check in was at three, it was 10:30. Also, Jason who drove us to restaurants row, and picked us up when we were ready. Last but not least, shout out to Laura, who was upbeat and helpful at every turn. While our room was ok, the people here are 5 Star. Surprising at a Garden Inn.
  • MM
    Michele Mazz
    Feb 15, 2026
    5.0
    Great hotel with fantastic staff!! Front desk and restaurant staff were all helpful, accommodating, funny and sincere. Avril, Tulio and Laurie all made the experience that much better!!
  • DG
    Dave G
    Feb 15, 2026
    4.0
    Great experience. Laurie at the front desk was fantastic
  • EG
    Eric Gosnell
    Feb 12, 2026
    5.0
    I stayed at the Hampton Inn next door. When I ordered room service I found it was prepared next door at the garden inn. I ordered my dinner and walked a short distance to the restaurant. I was greeted so kindly by Ashley that I changed my order to eat in versus carry out. Damien, who had just prepared the to go order quickly switched it to plate and was brought to me promptly. Great companies are defined by those that interact with the customer. Both Ashley And Damien exemplified hiltons commitment to its customers. I am a long time Hilton honors member and will continue to support the Hilton brand when knowing those I meet that keep me coming back are recognized.
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Frequently Asked Questions About Hilton Garden Inn West Palm Beach Airport

What accessibility features does Hilton Garden Inn West Palm Beach Airport offer?

The hotel provides accessible parking and an accessible elevator for guests with mobility needs.

Is there a shuttle service available at Hilton Garden Inn West Palm Beach Airport?

Yes, a complimentary airport shuttle service is available to guests.

Brand Certified Facts from Hilton Garden Inn West Palm Beach Airport

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