Business Details
About
Hotel
Stay the DoubleTree by Hilton Hotel West Palm Beach Airport. Enjoy complimentary shuttle to the Palm Beach International Airport (PBI). The airport and downtown West Palm Beach are just minutes from the hotel. Relax in spacious guest rooms featuring complimentary WiFi, and flat-screen TV and more. Enjoy the outdoor pool, the 24/7 fitness center, or soak up the warm Florida sunshine from the landscaped tropical courtyard or dine at our on-site restaurant.
Location
DoubleTree by Hilton Hotel West Palm Beach Airport
1808 S. Australian Avenue, West Palm Beach, FL
33409, United States
Hours
Reviews
3.7
1,732 reviews
5 stars
771
4 stars
361
3 stars
222
2 stars
135
1 star
243
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the staff for their friendliness and helpfulness, particularly mentioning individuals like Joseph and Diana.
Cleanliness Issues
Several reviews highlighted cleanliness problems, including reports of mold, roaches, and unclean bathrooms.
Room Condition
Guests noted that the rooms are dated and in need of updates, with issues such as noisy air conditioning and uncomfortable beds.
Parking Concerns
Customers expressed frustration over the new parking fees and issues with the parking system, describing it as a scam.
Location Benefits
The hotel's proximity to the airport and local attractions was frequently mentioned as a positive aspect.
- VPVilmary PerezNov 11, 20252.0There’s hair all over the bathroom and the room smells muggy and like smoke. They definitely need to rip out the carpet and remodel the rooms because they’re disgusting. So upset. Oh yeah, and the toilet is all scratched up. I guess from a snake to unclog it and of course my toilet is was clogged. Terrible room!
- DBDavid BerriosNov 11, 20255.0We are visitors from New York and arrived at the DoubleTree by Hilton in West Palm Beach, where we were immediately welcomed with open arms by Tynisha and Empress. From the moment we checked in, their kindness and professionalism stood out. Without us even asking, they offered an upgrade to our room. Even though our company had booked the reservation and didn’t specify that it was for business, Tynisha went above and beyond to make us feel comfortable, even offering us breakfast during our stay. She and Empress were both incredibly warm, always greeting us with smiles and making us feel like family. After a long trip from New York, with all the usual travel challenges, it was refreshing to be treated with such genuine care. My team and I are extremely happy with our room, the service, and the hospitality we received. We’re very thankful and grateful for the amazing experience. We highly recommend this hotel and will definitely be returning for future business trips. Thank you again to Tynisha, Empress, and the entire DoubleTree staff for making our stay wonderful!
- KTKisha & John TriggNov 10, 20254.0For a hilton I'd expect a few amenities like breakfast for the price. A cookie just doesn't do it.
- LYLei YangOct 25, 20254.0Clean and cheap place to stay close to airport!
- CVConsuelo ValdezOct 15, 20255.0Great place to go and sleep when u r super tired and have to catch a ship in a few hours....price was awesome too and the front desk gave us free parking cuz it was so late and we were only gonna be there a few hours...much appreciated.
Frequently Asked Questions About DoubleTree by Hilton Hotel West Palm Beach Airport
What accessibility features does DoubleTree by Hilton Hotel West Palm Beach Airport offer?
The hotel provides accessible parking and an accessible elevator for guests with mobility needs.
Is there an airport shuttle service available at the hotel?
Yes, the hotel offers a free airport shuttle to Palm Beach International Airport (PBI).
What dining options are available at the hotel?
The hotel features 2 on-site restaurants, a bar, and offers breakfast as well as room service.
Does the DoubleTree by Hilton Hotel West Palm Beach Airport have a fitness center?
Yes, there is a fitness center available for free use by guests.
Are pets allowed at the hotel?
No, cats and dogs are not allowed, and pets are generally not permitted.
Is parking available at the hotel?
Yes, free self-parking is available for hotel guests.
What are the hotel's check-in and check-out times?
Check-in begins at 3:00 PM, and check-out is at 12:00 PM.
Can guests access nearby legal services for personal injury or family law?
Yes, nearby legal services include Fields Legal, Valente Law Firm, The Eaton Family Law Firm, Angue Pagán Law, and others offering personal injury, family, and criminal defense law services.
Are there medical or health services near the hotel?
Yes, nearby health-related services include Dillon A Steinman LMHC (mental health counseling), No Cost Shoes (pharmacy and surgical supplies), Quantum Medical Supply Inc, and Roush (orthopedist and surgeon).
How can guests utilize public transport or shuttle services around the hotel area?
Aside from the free airport shuttle, the hotel offers a local shuttle service that can assist guests in traveling to nearby locations such as downtown West Palm Beach and nearby business centers.